Respectful, prompt, and professional from the customer service team all the way to the owner. In…read morethe most bleak and sorrowful time, Grissom's handled the remains of my father seamlessly and with dignity from Stanford Hospital to handing over his ashes to me.

My mother was in Home Hospice care, and the Hospice social worker had recommended Grissom's…read moreCremation and Burial to help us when the inevitable happened. When my mother passed away, the hospice nurse called Grissom's C&B, and they came very quickly to transport her. They were very professional and courteous. Also, they were thoughtful enough to tell us to wait in another room while they were getting her ready to transport because, "it will be the last thing you see of her". The entire interaction with them at her home was very respectful and dignified. Two days later, we met with Lisa, the owner of Grissom's C&B. She was very knowledgeable and walked us through the process, telling us what to expect and the timing of when things would happen. All the prices were clear, and there were no hidden fees or unexpected expenses. We couldn't have been more pleased with Grissom's C&B and how they helped us navigate through a difficult time. At this same time, we asked if Grissom's C&B could help us get my grandfather's cremains buried with his parents in a rural cemetery three thousand miles away. It was not clear who was in charge of this cemetery. Still, Grissom's C&B did the research and, in the end, contacted eleven different entities/people before finding the correct one. We were very impressed with their dogged determination to find the answer. In addition, they handled the transportation of his cremains across the country. Everything went very smoothly. We would not hesitate to recommend Grissom's Cremation and Burial to anyone.

The whole team at Graham-Hitch Mortuary are great. From the receptionist, to the director, to those…read morewhole helped during viewing and funeral service and everyone in between. I was very happy we chose this location to honor my father. During a difficult there is so much to do and think about it and Graham-Hitch's team helped make the process as smooth as they could. I can't thank the team enough for all they did to help us.

I've lived in Pleasanton 24 years and this was my first time coming to a celebration of life at…read moreGraham-Hitch Mortuary. I came today to pay respects to a friend who passed away too early. Graham-Hitch has a beautiful chapel inside and is very peaceful. The lobby is spacious and was perfect for displaying photos of my friend's life. It was a great memorial service for my friend. Rest in peace brother.

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

We had a Memorial Service/ Celebration of Life for my dearly, departed father. First off, I was…read moreimpressed by the photo gallery of Berge-Pappas-Smith's "Chapel of the Angels." Seeing it in person did not disappoint. A beautiful, humble, nicely gardened funeral home. Lots of parking, lots of greenery. Even more beautiful in person. Gorgeous chapel with a view of a lush garden. Very private, not huge, but good for a medium/large size gathering. Best fit for 30 - 100ish people. The staff were incredible and incredibly kind. It's a family owned business, and it is clear that they have pride in the business with good reason. Sam was our point of contact and director and he did such a wonderful job both in explaining the process and kindness in his guidance from start to finish. Ian, Art, and everyone who helped is with the day were wonderful. A wonderful day & so happy we chose BPS COTA for this occasion. Highly recommended.

Since the funeral in November of my mom, we have had a horrible experience with CFCS, no records…read moreof payment in full from my parents, equipment not working day of funeral and Plaque for the tomb still not up and it is now almost Sept (10 month), communication is horrible and no since of urgency. Most horrible and sad situation for my dad, he wants to see the plaque when he goes there and nothing.

From the owner: Catholic Funeral & Cemetery Services (CFCS) is a charitable organization founded in faith and…read morededicated to providing education, outreach, and professional funeral, cremation and cemetery services while following the teachings of the Church. CFCS knows that the loss of a loved one is always difficult. Celebrating the gift of faith with family and friends is an essential part of the healing process. Our professional staff walks with you through this trying and often tiresome journey while we educate and guide you towards making the right end-of-life decisions for yourself or your loved ones. With programs and services for immediate needs and programs for those who wish to plan in advance, CFCS is a resource that families can trust.

Howell Mortuary Transport handled everything with such care, professionalism, and respect during a…read morevery difficult time. Their team was compassionate, timely, and incredibly detail-oriented, making the entire process feel smooth and dignified. You can truly tell they take pride in what they do and treat every family with genuine kindness. I highly recommend their services to anyone in need of reliable and respectful care.

We recently had the difficult task of arranging mortuary transport for a loved one, and I cannot…read morespeak highly enough of the service provided. Jonnie was incredibly respectful, compassionate, and professional throughout the entire process. She handled everything with dignity and care, which brought a sense of comfort during a very emotional time. It was clear that Jonnie takes great pride in her work and treats every family she serves with the utmost respect. I would not hesitate to recommend this business to anyone in need of thoughtful, professional mortuary transport services. Thank you Jonnie!!

Losing my mother was one of the hardest experiences of my life, but Diablo Valley Cremation and…read moreFuneral Services made a difficult time much more manageable. From the very beginning, their team treated us with compassion, respect, and professionalism. Rose was especially wonderful--kind, patient, and incredibly helpful throughout the entire process. She guided me through every step with care and understanding, making sure I felt supported and never overwhelmed. The drivers who came to my home were equally professional and respectful. They handled everything with such dignity and sensitivity that it truly lifted a huge burden off my shoulders. Because of their care, I was able to focus on grieving and healing rather than worrying about the logistics. I am deeply grateful for the kindness and support I received, and I highly recommend Diablo Valley Cremation and Funeral Services to anyone in need of these services. They truly go above and beyond during life's most difficult moments.

Diablo Valley was there to help me and my son at the darkest time of our life. They were…read moreprofessional and caring, and explained everything in a simple understandable way. They made us comfortable and allowed us th share information about our loved one, through our tears. They cared, they listened, they paused paperwork at times, and we completed everything with ease. Casey was "Amazing", and truly seemed to care. She made follow-up calls to ensure we were OK, and said not to hesitate to call for questions or support. They made us so comfortable that it felt like family. Thank you Diablo Valley

2 months and I have not received my uncles remains or death certificates. Was told every week they…read morewere sending it out. Left several messages that were never returned

A very disappointing experience. I travelled in from out of town to take care of funeral…read morearrangements. 1) When we met with Lupita, she said I could view the body, but at the end of the meeting she said I couldn't because the person responsible wasn't there. 2) Lupita said she would call to set up a time but did not. When I called the next morning, she said she had called and set up a time, but I missed the time. Lupita said she would call me back, but never returned my call. I was unable to view since we had to leave the following day to get back to work. 3) We were not notified that there was a delay in both the cremation and obtaining the urns; I called about a month and a half after cremation and urns were supposed to be completed/ready. I was told Lupita no longer worked there and was asked if anyone had notified us of the delays. No one had; I was told it would be another two months before the urns would be available (supply issues for the specific urn ordered). The representative indicated they would reach out to me to confirm a time to mail the urn to me at their cost (as Lupita had not told us there was a cost for mailing the urn (Postal Service regulation) 4) It has been another two months, so I called back three times here just this past week and did not receive a call back. I was notified by a relative that they had picked up the urns. (I presume Callaghan's had called the relative and not me) So, Callaghan did not honor their commitment to mail me the urn. Since we do not near Livermore, it may be some time before we can get up there to pick up the urn. I see that BBB has given them an A+, but I would suggest shopping around as in this instance, they were not caring, concerned or committed to even keep me in the loop as to what was happening and honoring their commitment.

The sign at 3873 East Ave says "St Michaels Cemetery", which appears to be an Odd Fellows Memorial…read morePark. East Ave in Livermore is cemetery row. The cemeteries are on the south side of the street, starting just after you see "Christian World" Church & Childcare Center. St Michaels is very low profile, clean, and has a nice staff who do not hover. The grass is lush, green & evenly cut. There is one circular drive you can park on, 2 car park next to the office. The largest areas have grave markers. There are a couple of walls to hold your loved one's ashes. There seems to be niches still available. Across from the wall of niches the staff will erect a tent and chairs that can accommodate a small service. The weather can be pretty hot in Livermore, so shade is a must. It's plenty quiet and easy to hear people talking without microphones. Many people have placed plastic flowers, flags and a few children's toys and plastic jewelry on the grave markers. Feel free to bring an ipod with portable speakers or personal items of meaning for the service. The niche is slightly larger than the container of ashes and covered with a brass plaque so you can't see anything inside. You are left alone to do your own thing if you want for your memorial service. The niche brass name plates all match in a good way, weathering beautifuly like brass does. Each grave section has a sign saying "Garden of Love." This seems to be a good place to conduct non-denominational services. There is a chapel if you wish to have a more formal religious service.

On August 4th, my family suffered the devastating loss of my brother and trusted Diablo Valley…read moreFuneral Home to prepare him with dignity and respect. Instead, we were met with shocking negligence. The embalming was done incorrectly, and at his funeral there were flies on his body and a foul odor so strong that even masks couldn't block it. Guests were visibly uncomfortable and left questioning the care he received. Afterward, the funeral home admitted the embalmer hadn't done the job correctly and that my brother still needed more time to be prepared -- yet they never told us beforehand. This robbed us of leaving our last memory with him in peace, turning it into something even more painful and traumatic. This was more than a mistake; it was a profound failure to treat a human being with the basic dignity he deserved. Their negligence has left us still living a nightmare, deepening our grief and leaving a wound that will never fully heal.

My father passed recently and the good folks DVFH was there every step of the way. The staff showed…read moreprofessionalism in all aspects of the process. From escorting my father, to his final viewing, cremation, and lastly support in getting the perfect military honors. My family (especially my mother) felt supported along the way during this hard time in our lives. Ask for Rose R. and tell her T sent you :) She will get you and your loved one managed correctly.

From the owner: At Continental Funeral Home, we understand that saying goodbye is one of life's most difficult…read moremoments. We are dedicated to providing compassionate, dignified, and culturally sensitive funeral care to the Oakland community. Our experienced team is here to guide your family through every step of the process with transparency and respect. We specialize in Traditional Burials, Direct Cremations, Pre-Planning Services, Casket and Urn selection, and Repatriation services. We are available 24 hours to support you. ** ESPAÑOL ** En Continental Funeral Home, entendemos que despedirse es uno de los momentos más difíciles de la vida. Nos dedicamos a brindar un servicio funerario compasivo, digno y culturalmente sensible a la comunidad de Oakland. Nuestro equipo experimentado está aquí para guiar a su familia en cada paso del proceso con transparencia y respeto. Nos especializamos en Entierros Tradicionales, Cremaciones Directas, Planificación Previa, Selección de Ataúdes y Urnas, y Servicios de Repatriación. Estamos disponibles las 24 horas para apoyarle.