I had a pretty great dispenser tell me exactly the kind of stuff i needed, and what terpenenes was…read morein what and what for. Yes i do need migraine relief, nausea, inflammatory assistance, appetite increase, insomnia... yada yada, and a good day time one too for creativity, household chores, or adventures in the outdoor, and yes each strain was exactly what was needed for that moment. Was happy with whatever special they had for getting rid of a lot of inventory. Wish i took more advantage of that super sale. I saved so much money! Hopefully will be out there again

They have horrible customer service here The security…read moredoesn't do their jobs and they just sit around eating sandwiches when they should be directing curb side pick up. They don't care whether or not you get your things. They can go to hell. People there just altogether suck.

This place is a true waste of time! They do not listen !! I told them I need something to put me to…read moresleep.. now look up soul safari and tell me if that is a strand that can help you fall asleep! NOPE !! Oh yeah again not fresh !! Just go down the street and don't waste your time !

Really nice people and great products. I am a weekly customer. There are always good deals with…read moresome quality products. I'm a senior now and have been dabbling in this product for 50 years, so I know some stuff, but I always learn something new at Trulieve in Coatesville.

To those saying they arrived and nobody was there (check to see which of the two locations your…read moreappointment is duh). Doctor Roman is very knowledgeable and accommodating. He actually listens unlike my other doctors... returning patient for life; highly recommend!!

The doctor is very knowledgable and professional. I highly recommend this practice. The doctor…read moretakes the time to explain any issue too.

everything always goes well at mass grown. the staff is always friendly and very knowledgeable of…read moreall products on hand. they are all genuinely concerned for your wellbeing and recommend products for your needs. LOVE this place!

Can't say enough good things. Most of all though the staff is AWESOME very knowledgeable and nice…read more Big selection and can't beat prices especially all the discount days

I like they contact you when renewal time comes around. Appointments are scheduled quickly with…read moreseveral are the following day. AV is food and haven't had a problem. Nicole my CRNP, is very professional and friendly. Answers any questions I have and makes suggestions. Very efficient. Highly recommend if you need certication for your Medical Canabis card.

Excellent service! Jackie spent considerable time with us going over options for my treatment…read moreplan. Worked out very well. Would definitely recommend Marijane. Sam Patsy

The staff here are friendly, efficient and knowledgeable. They have a great selection and good…read moreprices, and sales. This is my go to dispo in the area!

I walked in not knowing what I want. I left a satisfied customer. The recommendation was right on…read morepoint. The budtenders and budtenderettes were all smiles. I just love this place. Going to tell all the others at the asylum. The place to go to alleviate your problems. Lol.

Every time I've come in here the employees are so helpful and kind. They have a wide selection and…read morethe space is clean. Definitely my new go-to spot!

not pet friendly like most dispensaries in PA. do not show up at your pick up time unless you've…read morerecieved an email, as they are slow and you will be waiting an extended amount of time for your order (better bet to just come in and order it yourself).

The customer service was excellent. Nicki is a strong communicator and listener. She clearly…read moreexplained the entire process to me. Her doctor recommendation and interview appointment was made easy. Also, the followup documentation was helpful. I highly recommend the Sanctuary Wellness Institute! Don

This is was incredibly easy. I used another company for the last two years, but their price didn't…read morego down so I started looking for a new place. I called these folks. A woman answered right away, told me the re-cert was 99 bucks and that was all I needed to hear. The website is super easy to navigate, tons of appointments available and the actual call with the doctor was super easy and quick too. My appointment with them was December 8th at 8pm. Today is Decemeber 11th and I just got my new card in the mail. Not only does Sanctuary Wellness Institute need applause, but the Pennsylvania Department Of Health needs a shout out too. They got this card to me three days after my appointment, I'm still shocked! I won't hesitate to use The Sanctuary Wellness Institute in the future, and I will be recommending them to others.

Awesome first time here, staff very friendly and knowledgable. They made easy what could have been…read morean intimidating experience.

Love this dispensary! Always great customer service and the employees are super nice. Only reason I…read moremarked it four stars is bc I wish there was a way to actually view your points online. It would be super helpful if you made this an option instead of guessing every purchase.

Went in for help and possible recommendations for some thc or delta 8 stuff. Apparently the smoke…read moreand vape shop doesn't sell smoke stuff? Asked where I could go where it's sold and was told that they can't legally tell me that? I genuinely don't know if the employee had no idea what I was talking about or the pictures online and description is not accurate at all when it comes to what they have. So I guess if you just need vape stuff you're good. Other than that, I have no idea with the interaction I just had.

Truly a one stop shop. I've been there twice now and won't shop anywhere else again. Hands down,…read morethe best in WC. Throw in the largest selection, above and beyond customer service, best prices within 20-30 miles, and an incredibly helpful and friendly owner, and West Chester finally has a shop you can leave happy knowing you got the best deal locally from a good person with integrity, and don't have to drive an hour for good and fair prices, or order online anymore. Five stars doesn't feel like enough.....