What makes you smile? Where do you find inspiration? What is the meaning of "peace" to you? What is…read moreyour most prized possession? After scouring the Illadelph by All in One West Chester location my eyes were simply delighted. Here at this smoke shop not only was I greeted by such an outgoing and sociable staff but also a plethora of glass. There were exquisite custom pieces from Illadelph that I never encountered before. Secondly, there was a wide variety of other brands of glass to meet everyone's budget. The store gave off a very fun atmosphere, music was playing and the staff repeatedly asked if I needed help finding anything or if I wanted to see anything up close. All of the display cases were extremely clean with an array of water pipes in every color, shape, and size. Additionally, the shop had an ejuice test bar station with over 70 flavors in house juice along with several premium juices. If you are new to this area I strongly recommend checking out this store. Whether your in search of a lighter, glass pipe, vape, hookah, sisha or tobacco this store has it all! Not only is the selection endless they offer a reward program. Tom the manager signed me up and explained that every dollar I spend I would receive points on every purchase made at the store. All in all I originally came in search of a sweet tapestry for my dorm but got much more then I bargained for. My purchase landed me 70 points for my tapestry, candle, and incense purchase, now on my next visit to the store I can even get a free smoke shop lighter! I really look forward to my next visit and am totally loving the free stickers that Casey gave me! I am going to tell all my friends about this shop!

Awesome customer service the employees are super helpful and knowledgeable about everything. Will…read moreonly continue to come here because of how the staff treated me. Very creative as well!

I had no idea this shop existed. So happy I found it yesterday. THIS is the best vape shop around…read more AND there are two locations on THE two most iconic streets in West Chester: High and Gay. How does one judge a glass shop? It's a combination of products and services with great people working with its customers. That's Clout Glass. The inventory is fantastic. Everything you need is well stocked with plenty of options. I love their full line of branded vaping devices. The staff is what sets this store apart. I took photos of each of the fellas that helped me out. Excellent advice. Great service. THIS is the only place to go for your vape and glass shop needs.

This is one of the best vape shops I've been too. The owner is very friendly and helpful. He took…read morethe time to help me find exactly what I was looking for and answers all of our questions. He made us feel so welcome and gave us some good laughs while we were there. It's a place you would want to hang out with a lounge area in the back with games surrounded by their beautiful glass products. I highly recommend this shop and will be returning.

Absolutely appalling customer service. I came into the store to purchase an item I had seen earlier…read morethat morning, but I hadn't had my card with me at the time. Instead of receiving even basic courtesy, I was met with an incredibly condescending, hostile, and disrespectful attitude from Evan. As I was expressing my frustration over the situation, Evan looked at me and said, "I get it, you're going through withdrawals." I was completely speechless. That comment was not only false, but deeply insulting, unprofessional, and entirely inappropriate. There is absolutely no circumstance where it is acceptable for an employee to make degrading personal assumptions about a customer. Rather than attempting to help resolve the issue, Evan chose to belittle and mock me. His demeanor throughout the interaction was arrogant, dismissive, and openly hostile. It was one of the worst customer service experiences I have ever had. I spend a significant amount of money at this establishment, and I refuse to be treated with that level of disrespect. I will be reporting this incident to management because no customer should be spoken to in that manner. The only reason I am not taking my business elsewhere is because of the wonderful young woman who works the morning shift. She is consistently kind, professional, respectful, and genuinely helpful. She represents exactly how customers should be treated. If not for her outstanding service, I would never return after my experience with Evan.

0 out 5 stars…read more Absolutely appalling customer service. I came into the store to purchase an item I had seen earlier that morning, but I hadn't had my card with me at the time. Instead of receiving even basic courtesy, I was met with an incredibly condescending, hostile, and disrespectful attitude from Evan. As I was expressing my frustration over the situation, Evan looked at me and said, "I get it, you're going through withdrawals." I was completely speechless. That comment was not only false, but deeply insulting, unprofessional, and entirely inappropriate. There is absolutely no circumstance where it is acceptable for an employee to make degrading personal assumptions about a customer. Rather than attempting to help resolve the issue, Evan chose to belittle and mock me. His demeanor throughout the interaction was arrogant, dismissive, and openly hostile. It was one of the worst customer service experiences I have ever had. I spend a significant amount of money at this establishment, and I refuse to be treated with that level of disrespect. I will be reporting this incident to management because no customer should be spoken to in that manner. The only reason I am not taking my business elsewhere is because of the wonderful young woman who works the morning shift. She is consistently kind, professional, respectful, and genuinely helpful. She represents exactly how customers should be treated. If not for her outstanding service, I would never return after my experience with Evan.

Friendly and knowledgeable staff (well, Jessica is who advised me) but I know they're all friendly…read moreand knowledgeable. I went there because i needed a backup Vape for when my friend Jennifer steals mine. Anyway, Jessica found me the right top and bottom pieces to put together in an orange and purple Vape. She steered me away from the plain old tobacco flavor into an interesting and delicious melon fluid. I quit smoking almost a year ago and this thing is a great replacement (even though I use 0% nicotine). We also picked up some rolling papers and a hand painted ashtray, Will return for more!

Joy was extremely helpful and knowledgeable and was able to help me find the gift I was looking…read morefor...I definitely recommend this shop to others, now.

I went in one day. Look at over-priced used records for the shape they were in. I know I'll pay…read moremore in a record shop but still, at least have quality records if you're asking a decent amount of money for them. I also understand the value of records, record condition, and do not do business with record stores with pricing vs quality like this. Also disorganized, which could be intentional to get you to dig. But, I left and didn't buy anything. Dumpy joint.

im never coming back here. i drove an hour to get here to buy a vinyl that their website said they…read morehad in stock just for them to not have it. also they had a very small rap section. overall very disappointing.

10/10 they will have what you're looking for 100% of the time. Been going here for 15+ years and…read morethey have always been amazing

Great shop!! Very laid back comfortable place to shop huge selection of pipes. A bit pricyread more

Hands down the best place to get ANYTHING you need. Owner and employees are extremely personable…read moreand beyond helpful. Prices are low compared to anywhere else I've been. I've lived in Phoenixville for 15 years and this is the best smoke shop by far. If they don't have something in stock, the owner will literally look it up to see if he can order it, if not the owner, the fine employees will inform him. The owner and employees always ask for feedback about products they get because this business sincerely cares about what products customers want and what customers don't like. HUGE THANKS TO the owner and staff. 10/10

It's the best priced option in Phoenixville by far. I even have a hard time finding ejuice online…read morefor any cheaper. The owner is willing to custom order juice if you're a regular customer and is genuinely pleasant. He's even gone out of his way to make up for a mistake.

This shop is great. The owner is knowledgeable on her product and is very friendly…read more The glass itself is top quality. I especially like that there are pieces set aside that are made in America. When you buy American glass, not only are you supporting your community, you know the glass is clean. Glass from China is often treated with chemicals that can cause cancer. The glass is also beautiful and there are some really unique pieces worth checking out.

This place is hands down my favorite smoke shop. I bought an e-nail from them and it was defective…read more They have a no return policy... but Gus was so helpful and concerned about the box not working that he spent 2.5 hours with us testing the box, then testing a new and better box to swap out with no extra charge! The best customer service I've ever had in a smoke shop. Then less than a week later I came back for an ash catcher and Dan was so helpful in finding the perfect one that would fit my light rig and gave me a discount because he heard about my e-nail situation. I would recommend this smoke shop to any one who wants to be helped by the right people who know exactly what they are selling you and will go above and beyond to make sure you are satisfied with your purchase.

When I went in the store I was greeted like I was visiting a relatives house. The man asked me…read morewhat I was looking for & then showed me around the store. He was very friendly & polite, the kind of person you wish worked in every store you shopped. I will definitely shop go back.

From the owner: Brand new smoke shop in Downingtown. We carry everything from CBD to roll your own tobacco to pipes.read more

Awesome place. The employee was very friendly and knowledgeable. Also, their point system is great!…read moreI recommend it to everyone I know that vapes.

Liberty Vapor was an okay store.. Their tech is very limited, their parking was a horrible little…read moreshopping center, and their juices selection was only from their own line (which is barely able to be tasted).. On the other hand, the staff was extremely nice, their tank selection was pretty deep, and once I walked in, the aroma was fantastic. My rating is so low because of the juice. What is a vape shop without good juice? Granted, I only tried four flavors, but it wasn't worth blowing through an 18650. I brought in a freshly polished and wicked mechanic mod in order to get the best flavor possible, and I was still unable to taste anything. Very sad.