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    Deep Creek Lodging Company

    1.9 (11 reviews)
    Open 8:30 am - 6:00 pm

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    Railey Vacations

    Railey Vacations

    1.6(154 reviews)
    2.0 mi

    After a bad experiences a few years back, I decided to give Railey Vacations another try. I am glad…read morethat I did, as my most recent experience was much better than the others. I was more than happy to run to Yelp to provide an update to my previous review. Me and a group of friends and I stayed at one of Raileys newer properties, Wispering Rapids. This property was honestly one of the most amazing Deep Creek properties I have ever stayed in. The house was So new and so clean. You could just smell the newness and cleanliness of the property upon exiting. Definitely a breath of fresh air, as most of the other home in the area are in need of some updates. The house had a total of six bedrooms and all of the rooms had their own bathrooms! That's a rare find for these vacation homes. The living room, dining room and kitchen areas were massive, allowing everyone to engage with one another while we cooked our meals. The deck held a large hot tub, with a fireplace and plenty of comfortable seating which provided another large location for myself and my guests to socialize. My one gripe, I wish the team had did a better job with shoveling after the recent snowfall. The driveway, walkways and the porch had quite an accumulation of fallen snow, making it both difficult and scary to walk on. Other than that, this was a much better experience than the last.

    Beautiful house but very dissatisfied with the many issues we encountered. When we arrived, there…read morewas a white trash bag on the front porch. We assumed it was linens but we did not look. That bag stayed on the front porch for the duration of our stay. Then, right after we arrive, a man comes to the door and said he was expecting the owner as he was here to fix a few things. We were in the middle of unloading so we let him in. He was in the house about 30 minutes. We don't know what he repaired... We arrived New Years Eve and didn't try the hot tub that night as we celebrated New Years. The next morning we awakened to six inches of fresh snow and no snow shovel. We had to borrow a neighbors! After shoveling the path to the hot tub and clearing the front porch and some back deck space, another gentleman knocked on the door. This gentleman informed us he was there to drain, clean, and refill the hot tub. He said no one had cleaned it in a month and the water was green. So no hot tub that day or evening.... We then discover that two burners on the stove were malfunction and the garbage disposal didn't work. We tried to call the Property Management company, but they were closed because it is New Years Day. My stepson spent about an hour repairing the garbage disposal and found someone had put a screw in there. The next morning, we try to call the Property Management company again but after being on hold for a while, it pushed us to voicemail. We left a message and it took two hours to call us back. When we received the callback, we reported all the problems we encountered. She offered to send someone to repair the burners on the stove and we declined, choosing not to have a third service call in three days. She told us their company meets once a week to discuss renter issue and to determine if any compensation was appropriate. A week later, we were notified that we were not entitled to any recourse because we didn't open any work orders. There were two work orders processed while we were there and we self rescued the rest because we didn't want more strangers interrupting our family holiday. We will be back in Deep Creek next New Uears but will go back to AirBNB. By the way, I posted this same review a few days ago on the Raileys site and it disappeared. my review disappeared. I wonder how many other less than favorable reviews they have removed...on the Raileys site, this house only had five star reviews.

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    Railey Vacations
    Railey Vacations
    Railey Vacations

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    Offlake Realty and Rentals - Budget friendly vacation rentals in Deep Creek Lake MD

    Offlake Realty and Rentals

    3.5(6 reviews)
    8.1 mi

    Exceptional company with an old fashioned philosophy of honesty and integrity. The owner and staff…read moretreat their customers like family and go above and beyond to make your experience a positive one. We have had dealings with several realtors in the area and they are by far the best. Weather you are looking to buy, rent or list a property, you will be in good hands!

    BEAR CROSSING: Upon arrival house was dirty. This, the 1st week of March during the pandemic. If…read morethis is how they clean during a health crisis, it is a poor showing. Bathroom clearly not cleaned between guests, hair on floor, mouse droppings behind all furniture throughout the house.. We had to clean the comforter as they were badly soiled, but had to clean the washer and dryer first to clean bedding. This place has really gone down hill over the years. They do not show the shower/bath in photos, and most photos are very old online(not current). The shower has multiple holes in it, just filled poorly with caulk and plenty of mold. Did not appear to be dusted in months as well. Called and spoke to owners and rental management. Both apologized and stated they would take care of it and reimburse us appropriately. Guess what, been 4 weeks with no response from them. That is plenty of time. Will not use again.

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    Offlake Realty and Rentals - Hair all over the bathroom, with holes in shower poorly filled with caulk.  Mice droppings behind all furniture.

    Hair all over the bathroom, with holes in shower poorly filled with caulk. Mice droppings behind all furniture.

    Offlake Realty and Rentals - Welcome to Paradise house was perfect for our group of six. Great deck, hot tub, pool table and minutes from boat rentals.

    Welcome to Paradise house was perfect for our group of six. Great deck, hot tub, pool table and minutes from boat rentals.

    Offlake Realty and Rentals - Comforters were soiled and had to clean the washer and dryer before we could clean the house.

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    Comforters were soiled and had to clean the washer and dryer before we could clean the house.

    Deep Creek Lodging Company - vacation_rentals - Updated May 2026

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