Amazing great job!! My Shih Tzu looks adorable!! Highly recommend! Small local business, owner…read moretakes great care and pride in her work! My picky Shih Tzu loves it there!

I dropped my dog, Canelo, off for his 12:00 PM grooming…read moreappointment and was told his coat was matted and would need to be shaved, which I agreed to. What followed was extremely unprofessional. I received no communication for hours. When I called around 3:30 PM, I was told they still had not even started on him. Then at 4:27 PM, I was suddenly called and told he was ready. While I was driving there, I received three calls rushing me to pick him up because they were closing. After over 4 hours, the haircut is uneven, overly short, patchy, and clearly rushed. This does not reflect professional grooming or the amount of time my dog was kept there-especially right before the holidays. Poor communication, poor time management, and poor quality work. I would not recommend this groomer.

My puppy was groomed by Stephanie Monday morning. I think she did a wonderful job and she was…read morefantastic with Brooke.

Did a great job on our Miniature Schnauzer. Arrived on time. I will call on them again.read more

I took my golden retriever, Ember, to Puppy Palms for her full groom in preparation for her first…read morebirthday, and they absolutely exceeded every expectation! From start to finish, the team was so friendly, communicative, and professional. They estimated the appointment would take about three hours, but they finished everything beautifully in just over two -- a wonderful surprise! Ember looked and smelled amazing afterward, and they even went the extra mile to make her visit feel special. You can tell they truly care about the dogs they work with -- the atmosphere is calm, welcoming, and full of positive energy. Ember came home happy, relaxed, and photo-ready for her big day. If you're looking for a groomer in the Delray Beach area who combines skill, efficiency, and genuine love for animals, Puppy Palms is the place to go. We'll definitely be back!

I took my dog to this beautiful puppy bumps in Del Ray and I never felt me and my dog so happy they…read moredid a great job. They groom it. They wash it. It looks like a brand new doggie again thank you so much for this place , by my dog Betta and me nickolas !

Kristina was wonderful with my Siberian cat, Mimosa. She had agreed to groom her in my home, which…read morewas really helpful for me. Mimosa had mats in her fur that I couldn't get out. I was afraid she would have to be shaved. I told Kristina I wanted to avoid that, if possible. Mimosa ended up looking so pretty and fluffy! Not A divot or a shaved spot. Kristina explained why Mimosa gets matted, even though I brush her a lot. She told me when to get her groomed to minimize the problem. I am very grateful for having found such a wonderful groomer. I appreciate her kind nature, professional demeanor, excellent skills and reasonable fee.

I made an appointment awhile ago , but completely forgot since I am moving and have lot going on…read more So the groomer lied about loosing my number and without proper confirmation showed up at my door! So she lost my number, but somehow found my address. I ended up paying Kristina gas money only to realize I am not at fault here , but the groomer is a lier and unprofessional! She stayed there talking about how expensive gas is etc.. lady I don't want to hear you! You had no right showing up at my door without confirming the appt the day before ! You don't know how to handle business!

I am writing to express my dissatisfaction with the grooming service I recently received for my…read morepuppy. First, I was initially informed that the service would cost $115, which is already quite expensive. However, I was later charged additional fees, including gas charges, which were never clearly explained beforehand. My previous grooming service did not include such fees and was much more reasonable, the reason I wanted to use your service is because the ideal of the webcam. Secondly, the camera setup was unnecessarily complicated, making it difficult to monitor the service. I ended up using FaceTime instead, which worked without issue. During the appointment, the groomer (Paula/Paola) spent less than 45 minutes in total, and I personally observed that the actual cleaning of my puppy's teeth took less than a minute. While on FaceTime, she appeared uncomfortable and complained about the smell of the toothpaste, which was concerning. Additionally, I requested nail trimming, but this was not properly completed, as my puppy later scratched me with overly long nails. The entire service lasted approximately 27 minutes, which does not justify the price charged. Most concerning was the safety issue at pickup. My puppy was not properly secured and jumped off the grooming table, exiting the van. This could have resulted in a serious accident, such as being hit by a car. When I brought this to the groomer's attention, her response was that "they know to go back to their house," which I find extremely irresponsible and unacceptable. Overall, this experience was disappointing, unprofessional, and unsafe. I regret using your service and would like an explanation regarding the charges, as well as how you plan to address these concerns moving forward.

Did such a great job with my crazy giant schnauzer and my senior mini so gentle and they look…read moregreat! Will definitely recommend again

Greta is loving, caring, trustworthy, dependable and truly cares about animals. I feel totally at…read moreease when I leave my 3 dogs under her care. She is one of the nicest people I know!

Greta has been taking care of our two cats and one dog for a few years now. She is extremely…read morereliable, and I know that I can trust my pets to her care without hesitation. She's extremely knowledgeable about dog behavior and training and clearly loves animals very, very much. When my dog sees her car pull up in the driveway, he runs to the door tail wagging! She communicates clearly and knows how to put my mind at ease when traveling, or when needing extra care for my animals. She's also just a great person to chat with and I always enjoy when we have a few minutes to talk and get pet care tips from. I cannot recommend Greta more!

Best Experience i ever had with a groomer , maverick is very timid and i was more nervous then he…read morewas ! When i tell you maverick ran right up to her like if she was a dog whisperer. Most groomers are never able to blow dry or even cut his nails and Ruth was. She was patient and kind. Book with her , you won't regret it !

Excellent service. The groomer is attentive and takes extra steps to ensure your pet is relaxed…read more The groomer uses hypoallergenic products which is important for sensitive pets. I highly recommend.