My apartment was so cluttered and chaotic that it stressed me out to be home. Breanna was so sweet…read moreand non-judgmental and the final product is perfect. She's awesome!

Breanna was very easy to work with and exceeded my expectations with organizing my pantry, mud…read moreroom, and foyer closet. She was very professional, but also very kind and understanding when I was struggling to declutter. She helped me reframe my mindset about decluttering and the spaces she revamped in my home are so much more functional and peaceful as a result. Would definitely recommend.

Eliza and Aliyah are absolute lifesavers. I was hesitant to hire anyone to help us clean/…read more organize all of the areas in our home because without sugarcoating it...I'm a control freak most of the time. They were so helpful in walking me through the process and helping me decide what would work best. I can work in my office again without feeling overwhelmed and everything has its place! And the other areas of my home they organized look incredible. Eliza and Aliyah were responsive, helpful and so professional. They worked efficiently and I could not be more happy with how it all turned out!! If I could give them 10 stars, I would. Thank you, Eliza and Aliyah!

We needed our basement organized for years but just kept adding to the piles and closing the door…read more I never thought of having someone come to clean up the mess for me until a friend mentioned this company. Thank goodness I followed her advice and called them. My basement is so organized now Martha Stewart would be impressed!!!

Kevin Teppo is dishonest, does poor work and cannot be trusted to show up…read more My wife found him on Angie's List. For THREE HOURS (as a result of his pace, not hers), they walked room to room while my wife typed up every detail of what Kevin said he would do and how much it would cost. This included mostly painting but also a few handyman type tasks. They then printed and signed every page. The work started slowly. He was mudding almost every wall to make it perfectly smooth before painting it and then waiting days to paint it. We said up front that we didn't want that. It's an 80 year old house. The walls were smooth enough. They just needed a fresh coat of paint. We pleaded with him to please just paint them. Since he was wasting so much time waiting for mud to dry, my wife asked him to use that time to knock out some of the handyman tasks. He said he wanted to discuss how much he would be paid to do them. What!? We have his signature and my wife's signature on the page with the handyman tasks explicitly saying the work was included in the original quote. We agreed with him to knock a few things off the list if it meant he could accelerate the pace of painting. He later pulled me to the side and said, "I really wish you had been here when we did the estimate. You know how women are. They can be very emotional and irrational." I told him that I didn't appreciate his insulting comment and that the nature of their disagreement had nothing to do with her being a woman; it had to do with him not doing what he had committed to doing. He didn't realize that our security system included cameras and that it recorded people's comings and goings. We twice caught him in lies regarding the amount of time he spent working in our house. From almost the beginning, he came to my wife telling her a sob story about his cash flow situation and asking for advances. A mistake my wife readily admits today is that, in the interest of 1) giving him the benefit of the doubt, and 2) not wanting to exacerbate the tension already between them, she agreed to give him more and more money ahead of the work being done. Once he received just over $7,000 of the originally agreed upon $9,000, he stopped showing up, even though he hadn't done half the work. Then, knowing we were in a time crunch he, at the last minute, tried to extort us for more money. When I finally told him that we had finished the work ourselves and that he owed me part of the money we had paid him for work he did not do, he threatened to put a lien on my house, threatening to disrupt the home sale process. A BAD GUY!

Teppo was called to replace a few cracked tiles in my bathroom and re grout the shower. A year…read morelater, it looks horrible. More tiles are cracked than before I ever called him. The grout in the shower is crumbling and cracked. I am outraged. Now I'm going to have to spend thousands to re-tile my bathroom. He seriously ruined everything. Never ever again...anyone know of a REPUTABLE contractor on the west side??? UPDATE: I contacted him via email just to tell him I was displeased with his work and all I asked was for the color grout he used since we have to repair it now. I didn't curse or threaten him or even ask for him to come work on it and he sent me the nastiest email reply. (See pictures). Can't believe what an angry hateful person he is. Seemed real nice...I guess he is until you tell him you are displeased...

Joe & Mary have decided to close down their store. They're currently listing most of their…read morefurniture on sale. I recommend you drop by as soon as possible because there are amazing pieces at great prices that won't last long. I wish them the best of luck in their next endeavor.

Alway great service at a reasonable price. They provide quality design services. Great local…read morebusiness!

I have been dreaming of a wall closet system in our bedroom for years. Custom cabinetry was far…read moretoo expensive. We decided to have a go with a closet system through our membership with Costco. Cindy is our designer. She helped me tweek the plans I already had for our space. The finished product is beautiful. We are completely satisfied with the entire process, start to finish. The install was completed in one day. I'm sorry I can't remember installer's name, but he was very professional and did an excellent job. There is a blemish on one of the drawers that is reordered and will be replaced as soon as it comes in. I am getting so many compliments! I LOVE my new closet! Thank you Cindy for staying on top of the process.

I have been planning for two years to have a wall bed and coffee bar installed. I have had quotes…read morefrom all the major hardware stores (Home Depot, Lowes, and Menard's) as well as have received quotes from some Discount Warehouse Stores. All the aforementioned stores provided reasonable quotes; however, when it came to designing for our needs they were only capable of providing cookie cutter results. Cindy from Closet Factory came to our home and designed the coffee bar to our needs and space. Joe the installer was on time and professional and his attention to detail was superb. The price difference from the the "Stores" to Closet Factory was not that big of a difference. By choosing Closet factory we got custom made pieces for a great price!!! I HIGHLY RECOMMENDED CLOSET FACTORY!

I highly recommend Closets by Design. From the designer/sales Alison to the installer, everyone…read moreprovided exceptional customer service, non-pressure sales, friendly, amazing service. Alison captured everything we needed in our closet for our new house and then some! I'm beyond excited! They did and amazing job and made the experience super easy.

We had the crew from Closets by design today to redo our closets and cabinets for the garage…read more Steven and Bryce were very polite with great attitudes and did a great job. Also, Diane who came to our home and explained all the different ways to organize our closets. Diane was very meticulous taking all the measurements which pretty much dictates the sucess of the install. would be very happy to recommend this company. Thank you Jack Snyder