Finally pulled the trigger on our screened-in porch and back deck after dreaming about it for 10…read moreyears, and JM Decks and Fences crushed it. I gave them my original sketches and ideas; they ended up building something way better than I had envisioned. A few things that really stood out: * Pro-active Communication: I was never left wondering what the next step was; they kept me in the loop the entire time. * On-Time & Reliable: The crew was punctual and stayed on schedule (even on those very cold days), which is rare to find. * High-End Craftsmanship: You can tell they take pride in the details. The build quality is top-notch and feels incredibly solid. If you're looking for a team that's easy to work with and delivers exactly what they promise (and then some), I can't recommend them enough.

JM did a great job with a full replacement of my deck with a half covered portion. Antonio was…read morehelpful with working through a few options for the work scope, and the quote was fair. The crew was very friendly and completed the work very quickly but with care. Overall, I'm glad I chose them for this work and would recommend to friends and family.

I hired this company to build a screened porch and waited multiple weeks for the job to start,…read morewhich was already very inconvenient. Then, just three days before the scheduled installation (on a Friday for a Monday job), I received a text saying the price would now be between $1,100 and $1,300 more due to "increased supply costs." That was the first red flag. They also had to come back a second time just to take measurements--clearly unprepared and unprofessional. I would be happy to share the quotes and the text. Overall, a frustrating and disappointing experience. Do not hire this company.

I highly recommend this company! They came out and did an estimate the day after my call. Their…read moreprice was very fair and the demolition and rebuild of our deck was beautiful.

They did a really nice job on my privacy fence 3 years ago and it still looks good. There was one…read moreboard that developed crazy sap and they moved it to behind a 4x4 so not visible, and replaced it with the board that was there. Smart idea so it was weathered and didn't stand out like a sore thumb.

Fantastic Team Fantastic Service all around solid experience Alex David and Donnie did a great job.read more

This has got to be, hands down, the most well organized, all inclusive, full team of all the…read morespecialist you need to remove your existing structure and design and build your new 3-season room and deck or any other structure on your home. John Woodhouse has this company working well and pay attention to all the details. They started my project in early January and were done with the structure in 2 weeks! They then measured for the windows and that gave me time to paint and stain. They had almost 10 tradesmen on my job every day, and handled all deliveries and permits with ToC. Their schedule was executed flawlessly and they were open to adjusting things along the way. They took care of little things that were not part of the job with the same care a homeowner would want. They bought the exact same roof shingles as I have on my home. The hardy-plank siding was made to match the house. The wood was highest quality. They are constantly checking and reviewing (John and his Partner) literally every day. They are top notch. They did excellent work. They care. I recommend them.

TriPoint's motto is "You will love our work."…read more I love their work. If you are debating which product to choose go with TimberTech's Coconut Husk. It looks even better than the photos. Much better.

We good a small remodeling project done few years back. The team (sales and design) is highly…read moredemeaning. The design lady who is supposed to be a designer did not sound very good for her job with the limited choices they had. On top, she would not even say hello when we meet with her couple times. We eventually backed out of one of our major projects because of the behavior and capability and only proceeded with the earlier stated smaller project. The warranty is the only thing we can say is fine.

With few exceptions employees either had no idea what they were doing or openly hated their job…read more No quality control, they required constant management and couldn't even get materials correct. The design was very good it's just that the execution was full of mistakes and no one seemed responsible for the overall outcome. There seems to be a ridiculous belief by management that a few black and white printouts of a design can manage construction workers. A lot of the problems could have been fixed if caught early but are now just not feasible.

Excellent quality work. Crew was conscientious, skilled, polite. End result was great. Jared…read more(owner) communicated regularly.

Absolutely awesome to work with. They brought my dream picture to life. Can't recommend…read moreenough!

Let me start this review with a quick background on my project. I contacted 4 contractors to…read moreprepare the land, pour the concrete pad and construct my 30X50 ft. metal building. Two of the contractors were unable to complete all parts of the project. The other two were $20-30K over my budget and would not commit on a start date much less an estimated finish date. One of the larger contractors increased the price 3 times before starting work! I had just about given up on finding an honest contractor that could do the work on my timeline and budget. I was given contact information for Carolina Customized Interiors (CCI) from a trusted acquaintance. After meeting with the Owner, Jeremy Payne and Project Manager, Sam Bernier I decided to sign with them, they agreed to my budget and included all the work required to finish the project in a professional manner. I signed the contract on Friday, the following Monday, Jeremy was on site with the machine to start preparation for the foundation. This was a new concept from my dealings with the four other contractions; they all seemed to over promise, over charge and under deliver. For the duration of the project CCI kept in close contact with me, any concerns or questions were addressed in short order. I was given daily updates and advised on the upcoming events. The CCI employees were always willing to go the extra mile to provide quality work. One example of the extent CCI employees worked an issue; the concert supplier had a factory problem that delayed the last 2 trucks of concrete. The CCI concrete team worked until 4:45 the following morning to insure the contract was finished to the highest standard. The high quality finish was commented on by my site building engineer as some of the finest work he had seen. I would recommend anyone looking for an Honest contractor with Integrity & Professionalism, that is on Time and on Budget contact CCI.

I'd like to begin my review of Carolina Customized Interiors by saying that we still owe $1000 of…read morethe final payment that is due upon completion of the work. Unfortunately, Jeremy asked and we agreed to pay most of the final payment prior to all the work being finished because we trusted him. That mistake is on us. Our home addition included an almost 800 sq ft, two story addition in which we hired CCI to complete. The project was scheduled to be completed on 2/26. I'm writing this review on May 14, and we still have work that is incomplete. We hired Jeremy because in our initial interview we felt that he stood behind his company both in standards of integrity and quality of work. The beginning of our project went pretty smoothly after we were finally issued a permit to begin building. There were some initial hiccups that we were not prepared for (such as increased cost of lumber and extra steel beams for support) but we felt that Jeremy was up front and honest about those issues. Several months into the project the siding company made a delivery, which Jeremy was not present for, and ended up driving a piece of machinery over the water line in our front yard. The water line was cracked and with Jeremy's help the company reimbursed us for the cost of damages. The end of our project is when things really started to decline. Work that we could see being done on the inside was not up to quality standards and was starting to get rushed for what we later realized was an effort to move onto his next job. After Jeremy deemed this project 'complete' his crew spent 3.5 weeks touching up and fixing work that was not satisfactory. Even after that, there were still areas that did not receive attention. There was just too much to do and too much that was not done right in the first place. The following sums up just a few examples: -Wainscoting in our sunroom had many imperfections such as nail holes not filled, compound not sanded off before painting, and nicks and scratches in the wood. After reviewing this with Jeremy his response was, "Yeah, it's not my shiniest work." One member of the team spent 5 days touching this work up to make it look better. This was after Jeremy initially said the room was complete, they cleaned it and asked us to do a final walkthrough. Today it's still not perfect, just better than it was. -Outside trim on new addition has unsanded compound on every nail hole the entire way up to the roof. Painter painted this though it was not ready. -Brand new inside trim on some doors and windows not in the greatest shape. Nicks and scratches with some nail holes not filled in. -Paint on the walls looks blotchy in some areas due to the type of paint used and so many touch up areas. -Crown molding in our sunroom has a wavy appearance in at least two areas. -Two of the three sunroom doors are hard to turn the handles and deadbolts due to how they were installed. -Riprap was installed to help with a drainage issue that we have. My husband sent Jeremy a picture of what we wanted this to look like and they discussed hand placing some of the rocks so that it was formed into a ditch. Rocks were laid in a flat pattern and now it acts more as a barrier. We discussed this with Jeremy and added it to the list of things that needed attention. Jeremy's response, "It's done and we aren't touching it." -LVP flooring is lifting up in the sunroom which per his contract would be under warranty. He refuses to address it. -Our dryer has dents on the top from Jeremy jumping on it to take pictures of a cabinet. Never told us he did this, we had to dig around for information to find out how it happened. -Our new bathroom vanity is scratched on the top in several places due to tools being put on top of it while working. They tried to buff it out but it's still scratched. As mentioned, these are just some of the items. We split our punch list into two sections and sent them to him. One side were the items we'd given up on stating he didn't have to fix and the other side was necessary to fix before the rest of our final payment. Jeremy has called it quits on the project and no one from CCI has been here in over 3 weeks. He does not respond to our texts or emails. We asked several times to find a way to work out a solution to some of the issues we still had. We offered to talk via zoom, in person or over the phone. He would not respond. I'm including pictures of the work that CCI completed at our house and I feel they are a more accurate assessment of the quality mentioned above.

George & family are easy to work with and do a FANTASTIC job! My project was replacing the boards…read moreon a 16yo custom deck with composite. The TimberTec was perfect. This was a complex job with a sunken spa that needed a special access hatch. The deck had two levels and a pergola. Planters formed the privacy walls. All horizontal and vertical planks were replaced. The job was completed at a rapid pace, but the focus was on QUALITY! George is old school in the way he treats people in a friendly, respectful way. Communications were perfect in-person and via text. He always was on time and exceeded expectations. I live near Koka Booth so George can show you exactly what was done. Very happy with the work! - Jim

George just rebuilt a railing along the back of my driveway. He was fair with his quote and quick…read morewith the good work. I'd use him again!