I contacted this company multiple times over a two-week span in an effort to get a quote for a new screened-in patio and deck for my home and never received an email, a call, or even an automated message in response. Even if you're up to your eyeballs in work, I still expect a company to let me know they can't or don't want to take on my project. read more

We are very happy with our new screened deck. Bob and his crew worked hard to satisfy us and to build us what we wanted at a reasonable price. They are all hardworking and quite talented. read more

Bob did my deck and to say that it looks amazing is an understatement! First of all, he listened to me when I described what I wanted. And that's what he and his crew built. They were very hard working, working through freezing weather in January. They made accommodations every day for my dogs to be able to get out of the back door and to the yard. This usually took extra time and I really appreciate them going the extra mile for me on that--I have two elderly beagles who would have been very upset to not be able to go outside. I missed the workers once they were finished! Originally, we just had a 12' x 20' concrete patio and we never spent time out there. I had an above ground pool put in and it took up a lot of the yard. My husband was concerned that by putting the deck 14 feet out plus another 2 feet for the step that it would take up even more. But, even he sees that having enough room on the deck makes it so that we spend more time out there. I spend whole days out there now. Bob knew just the right dimensions for it to be a great space. My backyard is now almost 500 sf of outdoor living! There is ample space for a table and chairs around it, an umbrella, pots and pots of flowers and plants. And it flows well into the rest of the yard. Before settling on Decks by all Means, I had a few other companies out but they couldn't see beyond just doing a cookie cutter deck. This is truly what I wanted. It was expensive but it was more than worth it! read more

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In 2014 we had Bob come to give us a quote on adding a sunroom to our home in Chapel Hill. Project started in late fall. He did an outstanding job and his workmanship was excellent. He made sure we got exactly what we wanted and followed our request that the attached room would not go into the roof! He and his crew worked in freezing weather every day. He was slightly less than the other quotes we got but our biggest reason for choosing him was he listened to our suggestion and incorporated them into the project. Check out his website and you will see the quality of his work! read more

Bob did a great job on our decking. We wanted to use a PVC composite decking (as it is a very high sun area and didn't think wood would hold up very well). We got several quotes, Bob gave us what we thought was the best combination of price and professionalism. The work was completed on the Friday he originally said it would be. A year later some of the composite material started to come apart and he came right out and fixed it up for us. read more

Bob and his 4 guys built a 12X16 screened porch with a 12x20 deck attached last year and I couldn't more pleased. His price was in line with the other builders I talked to, but the difference was that he had great ideas for a unique design and had lots of little "built-ins" and upgrades like benches with seats that open for storage, night lighting embedded and q little alcove to hold the grille on the deck. He was friendly, conscientious and professional. They showed up on time, they were professional and finished on time. They cleaned up after they left. I might add that I exhausted his references before I agreed to do business and every person I spoke to were positive about him. I can't imagine they would do a poor job for anyone as he has been around for years read more

MY DECK IS AWESOME and I owe it all to Decks by All Means. We needed a deck on a challenging site and Bob and his team came through for us. They approached the problem creatively while being sensitive to our needs and our budget. The team was professional, courteous, thorough and talented. When weather interrupted work, Bob always communicated the status of our project so we never felt like we were forgotten. The finished deck is beautiful and sturdy - it looks better than I could have imagined it. Even now, months later I find myself noticing small, thoughtful details in how the deck constructed. Bob knows how a deck is supposed to go together! He is the man to call. read more

From start to finish this job took way too long, and we definitely over paid for the quality of work we were provided with. I have only had my deck for a year and a half and it looks like its 20 years old! After only six months I had boards that were warped so badly i wouldn't let anybody walk down the stairs in fear of them tripping. Bob has a two man crew so he stretches himself very thin between jobs. For the price of his services your job should be top priority. I can guarantee you it will not be. Speaking to Bob about any problems he is very rude and dismissive. He has even yelled and cussed at me twice now on the phone when trying to get my problems resolved. Both, Bob and his employees have agreed that the deck looks terrible, but making repairs are not a priority because he has already taken my money. Our lumber sat in the yard for months unprotected before being used. It has not held up well at all. The quality of the materials and services are sub par. The boards are extremely warped, cracked, and faded. The corner boards which now have had to be replaced twice (by Bob) still do not line up and have big gaps between them. The main support beams of the deck are held up with nails instead of bolts, which are required for inspection, are now loose and the beams are beginning to sag. There are two areas of the deck where the flooring boards do not line up, which is just laziness and poor planning on Bob's part. The door frame of the screened in porch is severley warped and causes issues with the door functionality. The screened in porch has a considerable space between it and the house where there is no screening on the floor which allows bugs to come in, thus defeating the purpose of having a screened in porch. The screen around the porch is very loose and sagging. Bob even came out and said he was surprised the screen looked this bad and in all his years he's never seen this, but he wont fix it. The hand rails are warped and crooked all the way down. The columns on the front porch are not level and look terrible. The pickets in the deck have come loose and have fallen out. The deck rails do not run all the way up to the edge of the house. When making complaints to Bob about his work and reminding him that he told us we have a warranty, I was put on the "back burner" and told that I would just have to wait. Bob has sent his employees out twice to make repairs. The first time he sent a brand new employee who had just started with him and the guy admitted he had no clue what he was doing. This was after months of waiting and being told I am just too busy to come by and fix it right now. Again, not being a priority. The days Bob is not busy are rain days, and that's when he wants to send his guys out to make repairs. The new boards were put on, stained, then rained on. This has caused the stain to not dry correctly. It does not match the rest of the deck and now the deck has different color boards throughout. It looks terrible! When changing one of my top rails the new board cracked from one end to the other immediately, I told bob i was not excepting this and for him to put a new non cracked board up, the cracked unstained board is still there 2 months later. Bob and his employees are very unprofessional while performing their work. They leave trash and cigarette butts all over the yard. They smoke pot while working. They left the job early everyday, not before cracking that first beer though for the ride home, (approx 2:00- 3:00 in the afternoon) which prolonged the job even more. I strongly recommend whoever is considering using Decks by all means that you come by my home and look at my deck, unless you don't mind wasting your hard earned money on a drunk, drug addict who doesn't care about quality work. I would be more than happy to show anyone my deck anytime so you can see for yourself why you should not contact Bob Means to do any work for you. It is a waste of your time and money. Use the other guy! PS, i have had other deck contractors come and look and they are all amazed of the poor quality and workmanship and laugh out loud when I tell them it cost me $30,000 for this. How he is even on angies list amazes me. read more