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    Deck Professional

    4.0 (2 reviews)
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    Services - Deck Professional

    Deck construction

    Deck repair

    Deck replacement

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    3 years ago

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    Harold Y.

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    3 years ago

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    Deck Bros

    Deck Bros

    3.7
    (6 reviews)

    Amazing amazing amazing !!! We had a situation where we were…read morepurchasing a home and the VA would not approve the loan without a railing on the front porch steps Our realtor had tried for almost a week to accommodate our needs to no avail. It was beginning to look like we were going to have to extend our closing date or possibly have to look for another home Then our daughter in law mentioned Luan at Deck Bros We made contact with Luan, met him at the home that afternoon and he said due to our situation "no problem"-he would have it done the following morning Although it was not Luans problem-he was sympathetic to our situation and treated us like it was just as much his issue as it was ours We arrived at the new home around noon to take pictures for our realtor and the railing was completed AND was high quality !!! Luans compassion, professionalism, and his appreciation for our predicament made the difference in us being able to close on time THANKS LUAN

    The worst experience. This man Clint came to our house and sold us the best experience that was…read moreguaranteed in 3-4 days. We shopped around and they were not the cheapest option but definitely not the best, apparently. We paid $23,000 for the absolute worst craftsmanship, quality control, professionalism, I can't even find the words. It took 3 months for these people to even give us a deck that was SEMI passable for $23k. The "project manager" Colby told me the first day that it was his first project... didn't give me a lot of hope which proved to be the case. He was such an unprofessional jerk! The owner came out and confirmed that the work was not up to par. The composite decking was not evenly cut, so this resulted in big gaps, medium gaps, and small gaps. Absolutely nothing was flush. There were big gaps between the drink railing and posts, the cuts on the wood were uneven and not flush, the cedar they tried to use was of the lowest quality. The wood was splintered and cracked one day after they completed it. The crew also busted all the hinges on our gate. My husband went to mow the back yard and the gate just fell because the hinges were busted and they just say our gate back up. They did fix the gate hinges but another example of absolutely no quality control or having a present project manger to ensure stuff like this is caught by them and not the customer. I don't know how they saw this and thought it was acceptable. My husband brought all these issues to their attention and they sent another crew back out to fix what was wrong. After the 2nd time the crew "fixed" the issues we had, they still did not do it correctly. The composite cuts were still crooked, we found nails all over the area under and around the deck, and nails and screws were sticking out of the wood. After 2 more visits, the deck was not up to par for me but they said they met their obligations. This company is such a joke. We filed a complaint with the BBB. We ended up settling after 3 months because they upgraded our railings and we were tired of dealing with them. I feel so bad because after we got screwed over I read tons of reviews of elderly being persuaded by this awful company and shoddy work. Please stay far away.

    Exterior Options

    Exterior Options

    4.3
    (4 reviews)

    They did do a lot of work after a hail storm demolished my house. They don't seem to be organized…read more I went to the office to pick out the siding I wanted. Darrin couldn't find it a few weeks later and ordered the wrong color. He also didn't measure all of the windows on my porch and ordered the wrong size. His solution for that was to add 1x's and 2x's to make the windows fit. Now it looks like a jigsaw puzzle. I also pointed out concerns with siding that was installed incorrectly, the trim that wasn't cut correctly, and the gutters that were leaking. There has been no follow up since the work was 'completed', three years ago. Again, Darrin did great work with the insurance company. The follow through is lacking. And there has been no customer satisfaction after the fact.

    Darren and his crew were amazing! They worked quickly, were super polite and helpful, and stayed in…read moreclose contact for the whole project! We got new windows, siding, roof, and gutters. It looks like a completely different house! We've already gotten so many compliments! They really went above and beyond in so many ways: they swept up inside after installing the windows, John came out on a SATURDAY to caulk one window that got missed and install our porch lights (that we hadn't gotten in time, so it was our bad, but he did it anyway), and most importantly, Darren has helped us immensely with our insurance claim when the public adjuster WHO WE HIRED TO HELP US WITH failed to do so. He really has been really patient and immensely helpful through the whole experience. We are SO impressed!

    Deck Professional - decksrailing - Updated August 2026

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