My wife and I used Villas Caribe to book a hotel for my honeymoon in Turks & Caicos and I used it…read moreagain this summer to book a villa in Playa del Carmen for my brother's birthday. Couldn't have been more pleased with the experience. In both cases, the villas we got exceeded our expectations. The company was very hands on in helping us arrange airport travel, a chef, and even a pre-stocked fridge. In Playa, the local rep working with Villas Caribe took us to the supermarket, recommended her favorite restaurants, and helped us get a prime spot for a group of 10 at Diablito Cha Cha Cha. I doubt the latter "comes standard" but we appreciated the personal concierge touch. Wish they had more options in the Mediterranean but when it comes to the Caribbean, we will definitely go this route in the future.

CAREFUL, CAREFUL, CAREFUL!!!! This past October I was tasked…read moreby my travelling companions to book a villa in STJ. Several companies have the listing of the house I booked, and Villas Caribe had the same price but attractive website. I called to book for a 10 day stay in STJ in April, 2012. The booking girl 'Brittany' was very helpful and cheerful. She took the details, verified the next year price with the owners and got all approved, then sent me the lease agreement paperwork. I WAS EXCITED TO BE BOOKING MY VACATION AND GOT CAUGHT IN A TECHNICALITY!!!! The agreement states a credit card fee (NO AMOUNT OR PERCENTAGE STATED) but I let my excitement miss this detail. So, I booked my vacation and charged it to my CC, along with travel insurance. When I checked back I found a 3.5% CONVENIENCE FEE!!! (AND THEY CHARGED ME MORE FOR INSURANCE THAN THE AGREEMENT STATED).. THEY STILL HAVE NOT EXPLAINED THAT!! I called back (within a few hours) and asked for the charge to be reversed and I will wire transfer the booking fee. They told me 'accounting' wont allow a reversal WITHOUT STILL CHARGING THE 3.5% FEE!!!. I am in business and know that a cc charge can always be reversed, especially since I requested a reversal within 24 hours. ANYWAY.... READ ALL THE FINE PRINT AND EXPECT ANY CHARGES TO BE MUCH HIGHER THAN EXPECTED. IF THEY CAN 'GET' YOU THEY WILL!! I am stuck with them this time but will NEVER use them again! REPEAT: 3.5% CC 'CONVENIENCE' FEE UNWILLING TO REVERSE CHARGES CHARGE MORE FOR TRAVEL INSURANCE THAN THEY STATED. Terrible way to start a vacation. Oh, yeah.... I asked for a manager or owner to call..... Some guy named Stewart called and would not help me at all. Ignored my emails, wont call back.

My stay at Studios on 25th was my first vacation rental where there would be no check in upon…read morearrival. I was given a code and instructions through email. There were a lot of instructions but it was very clear what was needed and it was rather an easy process. It was a little weird emailing a selfie of myself but fine if that was all they needed for proof of who I was and that we had checked in. The room/apartment was amazing. It felt like a home and large enough to feel comfortable. We used the kitchen and dining area as we were there a few days. Everything was available from plates and cups to sponges and dish soap. However, there were only bath samples enough for one use so if you are planning on staying more than one night then bring your own shampoo, conditioner, soap, and lotion. The white towel situation is very strict so if you don't want to be charged for soiling the linens in any way, bring your own towels. The location is central and private parking is available right in front of your apartment unit. I never heard any noise from neighbors and we were required to take out our own trash since it was basically an apartment complex. I had no issues with any of the rules and would gladly stay here again. We really loved it and it was way cheaper than any of the hotels in downtown Atlanta.

I booked through Booking.Com, and the only room option was the "STANDARD" studio when I booked. I…read moredid not realize there would be a difference between the pictures posted online and what I would actually be renting. While the "bedroom/living room" portion was updated, I was surprised to learn that the kitchen and especially bathroom were not. I don't feel like anyone should be surprised when it comes to a purchase, so this review is accompanied by actual pictures of the Studios on 25th (standard) located at 47 25th Street Northwest in Atlanta. TIPS: -Be prepared for TONS OF TRAFFIC at this location (not the hotel's fault) -Bring your own towels and toiletries. You'll arrive and find two bath towels, and two hand towels. There are palm-sized containers of a shampoo, conditioner, and body soap -- good for one use only. -There is no on-sight front desk, so check in will require you to take photos of the following and submit them online to complete your virtual check-in experience: Picture of self holding your DL, Picture of your credit card that you used to book, and picture of the credit card you'd like to use for damages -Speaking of damages, while I was not charged for anything extra, please be very careful. There are lots of rules, including warnings about soiling their towels, or throwing away empty cleaning supply bottles. There is a minimum damages fee if any damages are assessed, so just read all the fine print. And don't forget to take your garbage out at the end of your stay! That's part of your check out list. By the way, the minute I stepped into the room and realized it was nothing like the pictures, I immediately contacted management. They advised me that I booked the **standard** room, so I was in the right place. It's just too bad that the pictures advertising the place did not match up to the actual room. Anyway, it's not a bad place, but since this trip was a graduation present for my daughter, I was sort of embarrassed at the accommodations I'd unwittingly chosen. I don't know why there are no photos available of the standard studio, especially the bathroom. Anyway, I've included them so future potential guests can be truly informed before making a decision. If you just need a clean, quiet place to rest your head and you hate hotels, this might work for you. EDIT: In response to the owners notes below, I would add that (1) The room was well over $100 a night. I stayed three nights and paid $451 with tax. It is currently advertised on booking.com for $126 a night for the standard room. (2)The pictures I've posted are of the actual room I stayed in. I did not do any sort of photo magic or editing. That's the room I had. What about the pictures is inaccurate?The bathroom has not been renovated since the 60's. It could be upgraded using vintage styled finishes if one was truly going for a vintage look and there would be no need to tear the building down to renovate the bathroom. The way it is now, some choose to call it "vintage", I call it old and outdated. It needs way more than some caulking. (3) The one star review reflects the bait/switch tactics that made me feel like I'd been fooled. The pictures on booking.com are, at the very least, misleading. The photos of the upgraded units are mixed in with the standard units, and not one advertising picture *accurately* depicts the bathroom. Yes, the unit is quiet, clean, and a unique departure from the standard hotel. However, the consumer has the right to know the whole story. For some people, even with the un-renovated bathroom, the unit would be fine. The goal of my review was simply to make potential guests fully aware of all aspects of the room. (4) This company has a few properties in the area. Not only that, but they have normal, updated studios in the very building I stayed in. I imagine the good reviews are from people who've had the benefit of better accommodations than I had.

I recently contracted Dan to photograph my listing in Milton GA. His attention to detail, quality…read moreof his craft and professionalism is outstanding. He was a pleasure to work with. Do not hesitate to hire him.

Dan brings VALUE!! I used him for my 8,000 square foot furnished rental home - 6 BR 6 BA - and he…read moredid an amazing job. Not only is his work excellent, he's also very responsive to phone calls, texts, and delivering the photos. I will definitely use him again on my other properties.

Diamond members BEWARE. I checked-in, and the front desk…read moresaid that they stopped providing doubletree cookies for the time being... already off to a bad start. Half the reason I stay at DoubleTree is for the warm, tasty cookies :) As a diamond member, I'm used to getting a free breakfast. I go down for breakfast and come to find that diamond members have to pay for a hot breakfast, wtf... Ok whatever, it's fine... I got a continental breakfast and a coke to drink. The continental breakfast was nasty. The fruit was clearly old cause the pineapple was browning. I took a bite out of a muffin, and there was raw dough inside... Worst of all, they bring me a receipt, and I got charged over $4 for the coke I ordered. Obviously if I get a continental breakfast, I should be informed that the coke isn't included... Fortunately the nice lady at the front desk removed the charge since it was clearly a hotel mistake due to poor management. Update: I added two stars due to manager response! I'll be back next time!!

For a Doubletree this left a lot to be desired. I stayed at a Holiday Inn Express recently and was…read moremuch nicer than what we encountered here. We had to ask for our cookies. Was told our waters were in the room and they weren't. Window leaked air so you heard any bit of wind all day/night. They claim the air conditioner isn't controlled but can't get the rooms under 70 and by 6am it's 75 in the room. Hot water does not get hot. Ever try putting a night guard in you can't warm up. Yeah I don't recommend it. Shower took a minimum of 20 minutes to warm up and most of the water came out from the tub faucet portion it's definitely a dated hotel. They also charge the $100 incidental instead of processing it as a pending charge. So double check your statements! It's easy to miss! If it wasn't for a wedding I probably would've left because this was not it. Great location but not exactly the best stay. Management did offer a partial refund after some back and forth but doesn't make up for the issues we had. After waiting two weeks, a refund was never processed like I was told. The location was not willing to work with me as I "booked through a 3rd party site". Which I did not as I have a credit card and use my app or website every single time. Hilton, do yourself a favor and close this location. It's an embarrassment.

THE SPA!!! You have…read moreto try the spa! I had such a great massage, I fell asleep twice lol. I would go back just for that. Great service. If you don't see an opening online, you can always check with them directly, which is what I did. They had an opening for later, same day. Friendly staff who helped with my bag. The check-in process was nice again, and the holiday decor was beautiful. I did get room service, and let me tell you, it was delicious. The buffalo tenders were so good. The room was a good size, and the shower had excellent water pressure, which is always a plus for me. The bed was comfortable, and I had a good night's rest. Housekeeping staff was also charming and so attentive, which was a plus. Overall, great stay, I would go back just for the spa lol

A friend of mine decided to keep her a birthday celebration low key and opted to invite us to join…read moreher here for a girls night in at Bar Margot and a movie night in her room. I was super excited because I've never been here but have heard nothing less than stellar things and I must say from the time I pulled up to the valet on a Friday at 4:30 in the afternoon, the staff did everything they could to make us feel like we were the only ones in the building. Luckily when I arrived things were fairly calm so getting all settled with the valet service took less than three minutes and he was kind enough to let me know exactly where to go for further assistance after asking me if I knew where I was headed. Starting off with a smile and kindness is always the way to a great experience. Once I made my way inside, I was immediately taken by the grandness of the lobby area and the front desk reception staff member was hilarious and made me feel like royalty even though I wasn't a true guest. I'm just saying, pleasant interactions can go a loooonnngggg way. She called up to my friend's room, walked me to the elevator, asked if I needed any further assistance and told me exactly how to get there. Once I got off the elevator, I fell in love with the calming lavender smell that moved through the hallway and my goodness, this place was just quiet. The room itself was spacious, the bathroom was modern and clean, and the balcony area was a nice retreat to just hang outside and enjoy a nice evening since it wasn't full on stifling GA heat that night. We called to room service several times and it was as though we called and they would just appear with what we needed in a matter of second. Pure magic. We made our way to Bar Margot for apps and drink and enjoyed the DJ for a bit before we made our way back to the room. The service was good. The food was good and they happily validated our parking so that was wonderful. Such an amazing experience here. Now I understand why folks like staying here because you truly feel like your every need is taken care of!

I'm always so sad when an experience that could have been wonderful doesn't go as planned but, life…read morehappens right? I was incredibly excited to work with Excalibur homes in my rental search after hearing great things about them from my bestie. I was on a dedicated home search for months and loved the homes they manage so it was seemingly a no-brainer for me to put all of my eggs in one basket with their group. Excalibur manages and rents homes all across Atlanta, focusing on the starting process to the journey of upkeep in the rental homes. After planning a move that I dreamed of making happen in January, I was excited to go through the process with hopes for the future. Well, it didn't actually happen like that. First I will say, the homes they offer for rent are beautiful. All different kinds, all over the metro-Atlanta and seemingly in great shape, love that! When you speak to members of their team (when they answer), they are all quite friendly and helpful, which is much appreciated. BUT - wow, can they drop the ball on communication and the timing of your journey. Looking for a home to rent and live in isn't something one does for kicks, we all hope to have a place to live at the end of the day. Well, it just felt like Excalibur does not take that into account and moves at their own pace. Calls to realtors (other than Howard Bailey who returned calls and was very kind in person), I submitted an application in March. I actually submitted an application for a home sight unseen just in hopes that it would make things quicker - no go. I saw the home a week later and then three days later, I hear that it has gone to someone else. Okay, it happens, we move on. I called and requested that my application be moved to another home and after an hour on the call, I was told that was done. But for some reason, the website noted it as 'cancelled' from then on, while the Excalibur team told me it was a glitch. A glitch is okay, but when I say I never heard back until I called them 3 weeks later begging for more info so I could go on with my life and find a place to live. I then received a voicemail with the most unconcerned tone letting me know that they heard I had questions... Why wouldn't you keep up with your potential clients and let them know what's happening with the process? As someone who worked in property management for almost a decade and who had high hopes for my Excalibur experience, I was incredibly bummed out and disappointed after putting money and time in my application process. It's now been 3 months and I still haven't received an official word on what happened but have moved into a new home not managed by Excalibur. If I would have continued to wait on an Excalibur home to happen for me, I feel like I would still be calling them every two days desperately trying to make something happen. Super bummed that the experience was not what I was expecting, but hope that the team will make some changes in how they communicate with prospective and current tenants, as they truly have some beautiful homes to offer.

We found a home we absolutely loved that had been listed for nearly two months. We immediately…read moreapplied after viewing it and were approved a few days later. We were genuinely excited and ready to move forward. Once approved, we received the email explaining that multiple applicants could potentially be approved and that the first approved applicant to pay the $2,990 reservation fee would secure the property. We understood the policy. What was incredibly frustrating was how little time we had to actually make that payment. We immediately gathered the $2,990, went to Kroger to send the payment and while we were there, we received a call telling us that another applicant had paid approximately an hour before us and the home was no longer available. I understand that they have a process, but from a customer standpoint, this was incredibly disappointing. We had been approved, had the money ready and were actively in the process of making the required payment. After going through the application process and getting our hopes up about a home we loved, losing it by such a narrow window was extremely upsetting. I strongly believe there should be a reasonable payment window for an approved applicant before opening the property up to another approved applicant. Even a few hours would make a significant difference when you're talking about nearly $3,000 that people may need to transfer, withdraw, or otherwise arrange. We understand the policy. We just don't understand why the process has to be so rushed when applicants are being asked to come up with nearly $3,000 immediately. This was a really disappointing experience during what should have been an exciting time for our family.

I just want to share what a great experience we had dealing with James and Jenise to find our new…read morehome. James was tremendous from the very start. He was very responsive and accommodating whenever we communicate with him. More importantly, he was very personable whenever we meet him. Jenise was big help as well. She made all documentation and communication organized. We appreciate the efficiency we experienced dealing with both and we're encouraged by the type of sevice Renters Warehouse Atlanta can provide because of how they assisted us.

Renters Warehouse is the worst company to have them rent out your property. They will put ANYONE…read morein!! They put in a tenant who was LATE EVERY MONTH AND water damage EVERYWHERE! Side walls, ceiling, crown molding, closet, laundry room, carpet ALL DAMAGED!!! Who opens ALL the windows when its SUPER HOT outside and leaves the air conditioner running?!?!? They froze the coils and the drain pan in the attic was full of water and it overflowed creating a huge mess!! For all the homeowners wanting to rent out their property/properties, this company is NOT for you. There are better management companies out there!

I enjoyed staying at Hello B&B.. The room was so comfortable…read more! The breakfasts delicious and the host treats you as best friend. I enjoyed the garden and sitting on the porches, too. Mike the host was very helpful in my orientation to Atlanta. The location was just right for me .Actaully close to everythings. Can't wait to stay at the Hello B&B again. Israel.

From the owner: We have great Accommodations. Perfect for the single travelers, couples or small groups. We are…read morein the heart of Atlanta located close to Piedmont Park, Midtown, & Buckhead. Our Bed and Breakfast is quiet, clean, & affordable nestled amongst other homes yet close to nearby restaurants, shopps & Lively events. We offer Real Estate services, Vacations, & excellent expertise on things to do in Atlanta.

Located @ 2906 E Ponce de Leon Decatur, Georgia…read more I rented a car from this location last week and returned it today. Brittany & Corey provided OUTSTANDING customer service from start to finish. I was very pleased with my rental experience and I was even allowed to choose the SUV I wanted to drive. I'll definitely rent a car, SUV or truck from this location again as well as recommend this location to my family and friends. It's was Brittany & Corey professionalism and friendliness for me. Thanks you both so much.

My car smelled bad. They offered to swap it out. I couldn't get back over there, so they gave a…read morediscount. Nice people. Pro tip: smell it before you drive away on a busy day.

My experience with Exclusive 30A was excellent from start to finish. The first time I called them…read morethey answered all of my questions and helped me find a property that accommodated my whole family. The home was beautifully decorated and had all the amenities I was looking for, including a pool and hot tub. It was our first visit to the area and we loved everything about 30A. The weather was perfect while we were there. The beach was peaceful and gorgeous. We took advantage of Exclusive 30A's concierge to arrange for bikes while we were there, and we biked wherever we could. Seaside and Rosemary Beach were two of our favorite neighborhoods to explore. We prepared many of our meals in our kitchen but we also found a couple of restaurants that we loved. My kids, my parents, and my brother and his family all said it was the best vacation they ever had. We are going to be back for sure and look forward to our stay with Exclusive 30A.

Do NOT rent through this company. They misrepresent their properties until they receive your…read moremoney. They lie, steal, and make no attempt to make things right. They do not respond if you have an issue. Also house had poor internet connections and roaches. Evidently they are under new ownership.