The iced coffee and pancakes were delicious! I cant remember our waitress name but she was so sweet…read moreand friendly and accommodated anything extra I wanted in my order. Great breakfast location!

I came here on a Tuesday afternoon for lunch. The space is beautiful, adorned with adorable…read morecrocheted eggs and bacon. Our server was prompt and helpful, and our meal came out quickly. I had the vegetarian egg sandwich, which came with a side of sweet potato home fries. The sandwich was delicious and well seasoned on a crispy English muffin. The home fries were good but definitely a bit less to my taste. They didn't quite have the crunchiness I was hoping for and were pretty soft, though well cooked. I enjoyed my meal here and will probably come back!

Went here for breakfast since we were staying in the hotel. My friend ordered a latte and it was a…read morebit dark in color and was very bitter. We overheard another lady complaining about hers as well. So the latte is definitely not very good. Other than that everything was good. Our server was friendly. The breakfast was good. My sausage was actually great and the breakfast potatoes were crispy. Everyone in my group enjoyed what they had. We ate dinner there later that night and it was pretty good. The curry could have used a bit more flavor but it wasn't bad. Very beautiful restaurant with a large painted portrait of Nathaniel Hawthorne.

I was looking forward to trying this restaurant for breakfast. The ambience is very nice and it has…read morethat New England quaintness that I like. However, the food was somewhat disappointing. The coffee wasn't that hot and the toast was somewhat burnt. The sweet potato hash could've been cooked a little more and would've benefited from some seasoning or onion. Service was somewhat poor. My waitress never came back to ask if I needed anything or if I wanted a refill on my coffee even though she did so for the table next to me. Apparently she abandoned me and the hostess later brought me the check. I find this rude. Not a good place for a solo dining experience.

Excellent Breakfast Spot! Food and service! There is plenty on the menu for everyone plus…read morespecials. The restaurant is much bigger than it looks on the outside! It's packed with people which says a lot about it on a weekday morning! Locals and tourists (like us!). We were seated right away, offered menus abd our server came back quickly to take our drink orders. I waa pleasantly surprised to see a nice selection of teas on the menu, only in New England. I ordered Ear Grey and it was perfectly seeped! Both my husband and I ordered the Farmer Don. Comes with Eggs, Protein (I ordered sausages and hubby had bacon), home fries and French Toast. I upgraded my French Toast to cinnamon and it was so good! Delicious and perfectly prepared food! Our excellent server was McKenzie! Thanks for a great breakfast!

Food: homestyle turkey sandwich. Tasted like thanksgiving!…read more Service: super friendly and helpful with our questions. Ambiance: loved the historic building and convenient location to the tourist area.

loved! this was my first stop in Salem & it did not disappoint! My waitress was incredible - I wish…read moreI remembered her name to give a shout out but she was wearing a black bandana, had 2 braids & tattoos! The food was great - I had a GF egg & mushroom breakfast sandwich. the mushrooms were marinated and to die for! I also had a nutty professor latte which was 10/10! Overall, cute, cozy place & great experience!

Gulu-Gulu is a solid, casual stop if you're in Salem and need something quick and affordable…read more Gulu-Gulu Cafe has a laid-back, artsy vibe, but overall the atmosphere and food both fall pretty average, nothing bad, just nothing that really stands out. One plus is that they do have some gluten-free options, which is always appreciated, so it's definitely doable if you have a gluten allergy. Overall, it's a convenient lunch spot if you're nearby, affordable, easy but not necessarily a must-visit.

So good. Cute ambiance, great service. Tasty lattes. And baked goods worth the walk. (This was the…read moreclosest thing we could find to "Dazzles Bakery" from the Janet Evonovich novels.

We came here to escape the rainy downpour and warm up a bit with some goodies - A & J King Artisan…read moreBakers was the right choice! It was lively bustling atmosphere inside. Service was friendly and prompt. It looked like food is served from another window and drinks are ready at the end of the counter. Looking at the display of treats, so many things looked so good! But as we can't try them all in one visit, we ordered two of the Citrus Blueberry Corn Slices and two Sticky Bun Lattes (iced and hot). Those corn slices I can write home about. Or better yet, post about it on Yelp! They were moist and not crumbly, the blueberries added an extra pop of juicy flavor and paired so well. It was the perfect snack. The Sticky Bun Lattes were a great warm up for the opposing grey rain sky. Sweet hot caffeine, is there anything better?

Came for brunch while on vacation and definitely not disappointed. The portions are huge. I had…read morelobster cake benny and husband had pastrami hash and eggs. Both dishes were excellent. He got a cinnamon toast crunch martini that was out is this world and I got a Salem Bloody Mary and holy cow best bloody I've ever had. Highly recommend this place. All around nice place great food, drinks and service. Wish I had discovered it sooner.

Great spot for breakfast! Food is great, service was quick and cocktails were excellent! The Staff…read morewere very kind and attentive. Space is small but does not feel cramped.

Pro tip for tourists ... there's no where they let you use the restroom without being a customer…read more So if you need to use one AND want a tasty treat, come here! We had a few chocolate croissants, they were flaky and warm and very tasty. We had a chilled apple cider too, I highly recommend. The cafe was clean and the bathroom was also clean!

What a cool and tasty coffee shop…read more We had the Ham and Cheese and Bacon Pastry. Both were delicious. We also enjoyed the Chai Latte and Carmel Macchiato. Both were delicious and flavorful. The service was prompt and quick. No complaints! The ambiance is what you would guess for Salem, MA.

When we were walking in Salem, we came across an elderly lady in a wheelchair and she was…read morecompletely lost finding this hotel. We all stop what we we were doing and walked safely to this hotel. I went to the front desk to let the lady working on July 9 around midnight about this guest being lost, and she was extremely rude, annoyed and told me that she the guest has been calling the hotel for three hours asking for help. The lady who is working, the Front Desk has short gray hair and was very rude and obviously did not care about a guest at this hotel. If a guest is lost, wouldn't it be the right thing to do by assisting them instead of complaining about a loss elderly guest who was a retired school teacher? When other people in the hotel were leaving, the same lady was talking to another lady about the guest and talking about how rude they were and how much they were drinking, though when I was there, I did not witness any of this. When I recommend going to this hotel based off of the people who represent this Brand, the answer is no.

I had my wedding here in May, so this will be a long but all encompassing review of all different…read moreaspects of the Hawthorne. When I was looking for venues, I wanted all inclusive and one location. I spoke with Christine Madigan via email and then over the phone. She assured me that the Hawthorne did weddings well. We booked, signed contracts, set up a room block and everything. The room block: 3/5 stars I originally worked with Beth who set everything up for me and then was transferred to Rob as positions changed. I initially had 15 rooms in my block which we filled pretty quickly, but I saved one for my husbands grandmother so she could stay onsite. She called to book a room and was told there were no rooms. There were rooms so I called and spoke with Rob because she was pretty upset. He assured me we had rooms and for grandma to call him directly. Evidently the folks at the front desk didn't understand how the room block was intended to work. This happened over and over and over again. I really wish they would have set it up so my guests could book online because I heard from nearly half of my guests that either they couldn't get the days we were promised or the room type they wanted. I even had 3 couples stay at another hotel because of this so Hawthorne lost out on money because they couldn't get their booking system organized. One of my couples ended up in a room with a TWIN BED for 2 people. How is that even possible? Meanwhile I had a single person in a room with 2 queen beds and 2 bathrooms? Like I get accommodating people's requests, but a little critical thinking and communication would have gone a long way for comfort here. I doubt those people will come back to this hotel for this reason, which is sad because its such a lovely place. The menu tasting: 5/5 stars We were invited to a tasting of hors d'oeuvres, dinner selections, wine, cocktails and wedding cake. It was amazing to be able to sample items we wanted to serve without doing so blindly. Their food is phenomenal so we were excited to be able to share this with our guests. Wedding planning: 5/5 stars I received packets of information before booking Hawthorne as my venue, so I was aware of the pricing up front. I was even able to create a quote using their pricing sheet so nothing was a surprise. Christine was available to answer all of my questions throughout the process. As we got closer, she gave us homework to complete so we were ready for our big day. We created a signature mocktail, filled out place cards, went over our timeline, dropped off welcome bags, etc. Everything leading up to our wedding day (outside of booking guest rooms) was super smooth and easy. Pretty much everything was provided by the venue. I only had to book a photographer, content creator, photo booth, DJ and HMU on my own. The rest was handled for me which really made things so much smoother. We ended up well under budget, too! Wedding day: 3.5/5 stars If I could go back, I would hire a dedicated day of coordinator who worked specifically for me and not the venue. Christine was great, and did her job well, but she wasn't dedicated to me the entirety of the evening. And she and my mom were butting heads over things we were promised and not delivered. My mom did my wedding florals. We asked in advance if we could have refrigerator space and a private room to set up in. We were told we could have both, and on the day of, there was magically no fridge space, access to water, or a secure room to work in. It was extremely frustrating to be promised things and then not have those promises fulfilled. We were able to pivot and adapt, but that added so much stress to me on a day where I should not have added stress. The room she was working in was also being used as storage for a wedding the following weekend. The hotel has tons of space so I'm not sure why it had to be there but it seemed at that point it was a battle of wills more than anything. My photo booth company arrived right at the time we were about to start our ceremony, which was planned in advance, but the way the rooms were set up he ended up being in the lobby. This turned out to be really fun for wedding guests and random hotel guests to watch, but it was a bit awkward at first. Some of the items we brought for our reception were not brought down and we had to track people down to retrieve those. There was a room upstairs that was dedicated for us to hide away in and eat our appetizers, but I wanted to be with my guests and the appetizers never made it to me and my husband so I was told they were good but I didn't get to try them all. Dinner was absolutely amazing. However, I heard SO MANY complaints afterward about our bartender. I guess he was rude, and terrible at making drinks and when people tried to go to the other bar they got turned away. Overall I had the best day ever and would do it over again with a few tweaks :)

Visited in Dec 2025, Absolutely loved this little diner and i always think back to it. We had…read moreissues finding parking at first and I came in to ask and not only did the people working help direct me but the others eating also offered to help! The hospitality was so incredible I felt so welcomed and at home here. The food was delicious and portions were big!! I loved the amazing home-y feel we got here and would love to return someday, everyone was amazing, plenty of space to sit and eat.

Great breakfast and wonderful service! Typical diner environment. The portions are large and…read moreeverything is tasty. Mary, our waitress, was the best. I kidded with my friends that I should take Mary home with me and she'd definitely get my life in order.

If you're navigating the beautiful chaos of "tourist trap central" while in Salem, MA, do yourself…read morea favor and skip the overhyped, crowded "Ugly Mug Diner" down the street. Fountain Place Restaurant is just a few blocks away and had zero line. It's definitely got the "tourist trap price" as we walked away spending a little over $100 for a breakfast for three after tax and tip--but honestly, for the quality, the location and speed of service, it felt worth the splurge. The food was well-seasoned and not super greasy (which is usually the typical "diner food" struggle). We went all in on a spread: the Big Breakfast with a pancake, a savory crepe, the hash grilled cheese, a blueberry muffin, and a side slice of French toast. Everything was so good that our group of three actually finished it all! Skip the french toast and go for the pancake. This spot has that classic, cozy vibe without the "greasy spoon" after-feel. If you want a delicious, reliable meal away from the massive lines, this is your spot!

I really wanted to like this place. It has a cute atmosphere, and the waitstaff were nice enough…read more We went during a very busy time, so we only saw our server a couple of times, but I can give them some grace on that. When a restaurant is slammed, I understand that service can be stretched thin. Unfortunately, the food was another story. I ordered a scramble with feta, tomato, black olives, and shrimp, and it was incredibly disappointing. I honestly didn't think you could go wrong with that combination, but something about the feta tasted really strange and made the whole dish unpleasant. Then came the raisin toast. Again, something that seems pretty hard to mess up. It arrived cold and unbuttered. Finally, I ordered a fruit cup, which consisted of a few pieces of honeydew and cantaloupe. That was it, very sad in my opinion. If you're looking for a good breakfast, I'd go somewhere else unless you're really out of options. They did seat us quickly but then had to wait 35 minutes for a rather simple breakfast.