It is always such a pleasure to see Jill for a teeth cleaning. No one likes to get their teeth…read more"scraped", but Jill almost makes it feel like a spa treatment. She is so gentle, and always tells you what she is about to do next, which really relieves the stress of it for me. I hadn't had my teeth cleaned in two years due to C*vid, but Jill was so understanding and let me know that lots of other people are just starting to feel comfortable enough to get started again. Can't recommend this hygienist and dental office enough!! The best!!

Scam from the start. There's no Dr. Osendorf...that's just marketing. Intake paperwork is clearly…read morethe beginning of an up-sell scam. It starts with a threat of an $80 cancellation fee, then moves into "what would you like to do with your smile". SSN required to get through even the first of 6 pages. I opted to pay the cancellation fee and they didn't even ask me why. Find a reputable dentist that doesn't send out fake mailers.

I've wanted to do this for so long. then my mom showed me an article on Dr Sutton and Santa Rosa…read moredentistry. Dr Sutton and Dr Rice and their entire staff are so warm and supportive and wonderful! I 'm glad I waited for them. I am so happy with my new smile, it is incredible! I can't thank them enough. Carrie B

As a new patient I was very disappointed with Dr Sutton and staff. I changed dentists for economic…read morereasons due to insurance coverage. $2,800 later I am still wondering what happened! (the initial estimate was for $800). I wasn't cheated, I did get dental care, but I do feel that Dr Sutton was more interested in his bottom line than my costs. So, be careful and keep all paperwork!

WOW! Ok, here is what happened with my family…read more My wife was running late for an appointment, called and got into an argument with the secretary (that needs customer service skills). Then we received a email that they cancelled all of my family's appointments in the future. I called , apologized. And I was to get a call back in the afternoon by the mean secretary. No call. They just emailed my ex wife her records. I called to get my records and was told they would call the police. After contacting my attorney, this is illegal. And further action will be taken. This is a great dentist. The Dr herself is caring, and really cares about each and every patient. We as a family are sad we have to go look for another DR due to an mis understanding between the DRs staff and I. I really wish I could speak to the DR personally? My suggestion is to keep your thoughts and feelings away from this staff. You do not want to lose the best DR in Sonoma county. Like my family did.

Kelly and her staff are the best! Everyone in that office cares about you; your comfort is foremost…read morefor those working on your teeth. I used to be extremely afraid of dentists but now I 'almost' look forward to a visit. Kelly is so down to earth and treats you like a good friend. She is never rushed and takes time to examine, evaluate, and share her dental plan. Kelly has state-of-the-art equipment to ensure that her patients get the best care. I am especially fond of Mary Kay, one of the hygienists, although all of them are wonderful at what they do! The front office staff is friendly and good at their jobs. I couldn't be happier with Kelly Elward and all of her staff. I highly recommend Kelly Elward's practice if you are looking for the best dentist in town!!

My teeth are so clean and feeling healthy! My second visit to Coddingtown Dental, I appreciate the…read morefriendly and competent dental hygienists & the professional insight and personal attention from Dr. Nijjar as well. The office has a warm & communicative front desk staff- they have made all of the scheduling and billing very straightforward. Clean, modern offices with plenty of secure parking.

My experience with the dentist and hygienist were good. Billing handled by Meghan the office…read moremanager is a different story. I have delta ppo so when you visit a ppo provider the dentist agrees to accept an amount that may be less then what is billed and copay calculated before insurance pays. The difference was never adjusted and my question was ignored several times when inquiring. Finally after saying I would contact delta dental professional services Meghan told me they would cut me a check and wasn't sure where the misunderstanding happened. Im sorry you dont just cut someone a $400 check if they aren't understanding billing, you would explain to them. If you have a ppo insurance definitely check your insurance statements vs what you are billed after services provided. Also one time I was blindsided by getting a $500 bill from the office in the mail. Meghan said waiting on insurance payment to ignore it and that she submitted several times, that insurance play games that she's been doing this for 20 years... I called delta dental they said they hadn't received needed documentation and after I sent a text to the office with an email to submit suddenly delta dental paid with in 5 days so Meghan is the one who was playing games. There were a few times where Meghan wasn't honest but plays it off as she knows her sh*t. Unfortunately because of billing/ insurance issues I said I would not longer be going there after finding a dentist i felt comfortable with.

Let me start out by saying that I HATE GOING TO THE DENTIST!…read more It's the most uncomfortable feeling in the world when there are people pushing stuff around inside your mouth and telling you to open wide! But Dr. Chin and his staff make the whole dentist-going experience at least bearable. They are very professional and sanitary and make the whole hour go by very fast. Their receptionists are very friendly and helpful too!

It was very difficult to get my parents established with this practice. Initially, I tried to…read moreoverlook concerns because I understand healthcare offices can become very busy. Unfortunately, we experienced repeated issues with communication, follow-up, and professionalism. After my mother had a tooth extraction, she was sent home without clear after-care guidance. She experienced significant bleeding through the gauze and was unable to reach anyone at the office for assistance. She ultimately had to call another dentist for advice on managing the bleeding. A few days later, she still did not know whether her stitches were dissolvable, which should have been explained at the time of the procedure. Only after she followed up were arrangements made for stitch removal. More recently, my mother received a crown and experienced severe pain once the numbing wore off. She could not chew and even lightly touching the area was painful. I suggested she request a bite adjustment. Again, no one answered the phone, so she went directly to the office and received an adjustment, but her pain continued. She was advised to take high doses of pain medication despite her age and history of renal insufficiency. She took only what she felt she could tolerate safely. At her next appointment, which was scheduled for a filling, I attended with her to discuss pain management concerns. The assistant who prepared her was kind and explained that the nerve may need time to settle after the previous procedure, and we appreciated that explanation. When Dr. Scarfe arrived, the interaction became uncomfortable. He expressed frustration that my mother had not followed the medication recommendation. I explained that she had concerns due to her kidney function and asked that we speak respectfully and professionally. During the discussion, he acknowledged that he did not know her current labs but continued to insist the recommended dosing was appropriate. As I translated for my mother, the conversation escalated further and he ultimately declined to continue treatment. At that point, I agreed and chose to leave the practice. I thanked the assistant and receptionist for their help and accepted the referral that had been provided. As a healthcare professional myself, I found the interaction disappointing. My concern was not disagreement about treatment recommendations--it was the manner in which concerns were addressed. Patients deserve individualized care, respectful communication, and consideration of language barriers. If communication is difficult, interpreter services or designated contacts should be used. I cannot recommend this practice based on our experience.

I have always thought Dr. Kang was a skilled dentist, which is why this experience was so…read moredisappointing. During my 7-year-old son's teeth cleaning, he began gagging because he is very sensitive to certain smells, including the toothpaste being used. Instead of responding with patience or compassion, Dr. Kang said loudly, "He is too old to be acting this way." My son heard the comment, and it was hurtful and embarrassing for him. I understand that everyone can have an off day, and I truly hope that was the case here. Unfortunately, the impact of that moment was at my son's expense. Children deserve empathy, especially when they are anxious or experiencing a genuine sensory sensitivity. Because of this experience, we will not be returning. I sincerely hope Dr. Kang reflects on how his words can affect young patients and their families.

I was there this morning to have two old fillings removed and replaced. I'm amazed at how these…read moreprocesses have changed. It was so easy and I walked out with my teeth looking great again. Dr. Kang seems to keep up with all the modern technology and can do most things in office.

Phillips Family Dental Care is the best dentist office I've ever visited. It starts with Nancy and…read moreRoxanne who are always sincere, welcoming and wonderful. They are also informative and thorough. No stone goes unturned in their goal to make sure you are maximizing your insurance use and getting the best idea of next steps, appointments, etc. All this while making you feel like one of the family. The hygienists are awesome!! They spend the time and are very efficient and upbeat. I've never had a bad experience. They answer questions very well and have led me to some great purchases to improve my hygiene. Great conversation in general. Dr. Phillips is a great guy. He is all business but will definitely ask you about your family, life, etc. The major point is that you can tell he cares. He doesn't see you as a number or part of a revolving door sort of system. The plan he sets up is pragmatic and fits a budget. I have had such a great experience visiting this office for five years. I will stay here for life. My wife is getting started with her plan soon. My 3 year-old will come here as well. I brag to friends, coworkers and family about this place all the time. It is great to have something as anxiety-causing as regular dental visits be so nice and easy. I will never stop talking up this office.

We have really enjoyed Dr Liu and his care! His office team are amazing and make any visit a happy…read moreevent. Recently he did some work on my husband's teeth and both of us were impressed by his attention to detail. Quality work.

I have been seeing Dr. Austin Griffith, DDS, since August 2025, when I developed a dental…read moreemergency. Over the years I have had some really bad dental experiences, and unfortunately, and to my detriment, I have developed "dental phobia". Leaving me without an established dentist when I really needed one. Getting credible recommendations from friends was my first criteria for finding a dentist. I called a few, and not surprisingly I could not get an immediate appointment. Researching online, I found the offices of Andrew McCormick DDS & Austin Griffith DDS, were voted Voted Best Dentist in Santa Rosa by Readers of Bohemian Magazine. I gave them a call, and I was pleasantly surprised to get an appointment the very next day. They have been gracious and accommodating ever since then. On my first visit, Dr. Griffith spent an inordinate amount of time going over my history, and current dental issue. He listened to my concerns including my fears, he was compassionate, kind, and knowledgeable. And as an added plus, he had a great sense of humor! If you are looking for an experienced dentist who takes the time to listen to you, has good communication skills, is thoughtful, and gentle, Dr. Griffith fits the bill. In addition, the dental staff is professional, courteous, and friendly. The office is very clean, and the floor to ceiling windows in the exam room provide a serene view, helping to promote relaxation, in what can be a stressful environment.

Excellent care as usual! I went in for an appointment for a cleaning-hygiene visit and a checkup…read more Everyone is so friendly and the hygienist was very good at explaining things and did an amazing job. This is my regular dental office and I love the atmosphere and staff.