Everything went well my dog was a little scared to begin with but after he got in the bath he was…read morefine and then she didn't trim very much because blowing out his coat made it look shorter and it was a wonderful job he liked the people so I guess I'll be going back here in a month or so to have it done again I recommend this business they're very good at what they do

Great people, great service. They really seem to care about the fur babies!! Will be back again…read morebefore too long

AVOID!! If you love your pet, please do not go to this facility!!!…read more This was a one and done for my spouse and I. Originally booked over the phone and they booked the wrong dates. We were told pick up time would be 12:30. The day of pick up, we received a text at 9:55 AM stating that we had 5 minutes to get there or we would not get her until the evening. We got there at 10:05 after driving 2 hours and 20 minutes to ensure we'd be there at 12:30. We told them that we had arrived and were told that 12:30 was the pickup time and that we'd like to take her home. They refused to give her to us and told us we would have to come back at 6 PM and they did not apologize for their error and lack of communication regarding the pick up time! The lady who worked the desk didn't say much when I was there but had the nerve to text me 15 minutes after we left with our dog when I was ignored after 5 phone calls and multiple texts. This place lies about feeding your animal. We did a late drop off and early pick up, so I portioned out 4 meals for our dog and they told me they fed her 6 times. She had enough food left for one more feeding, so they skipped a mealtime and told me they fed her an extra 3 times! With what food?! I also signed a contract that we wanted 3 play times a day and they only provided her with 1 playtime a day for 3 days. This place is not trustworthy and we will NEVER board here again.

Thank you for taking great care of our boys. Highly recommend this business for your pet care…read moreneeds. Used them for several years now and have always been satisfied with care of our dogs, price and communication. Thank you again.

Groomer Kimberly does a great job with our cat and we appreciate her. Easy to schedule.read more

I had been a client of Animal Medical Center since Dr. Bevin was on board. I had recently had a…read morehorrible experience here with my dog that I felt was necessary to share. My dog was in a medical crisis when I took her in. We saw a new veterinarian, a female, who I do not recall meeting before. It was getting close to the end of the day, and I felt we were being rushed out. We were told they couldn't treat her because nobody would be there overnight (which is a change from their previous practice.) I was referred to an emergency hospital in Lexington because she said my dog needed an oxygen chamber. This was one of the two hospitals the said "they always work with." She did offer to do exrays and a blood test and said she would send the results to the emergency hospital. I allowed her to do the tests, and I believe my dog may have been hurt more during that process. When she came back, her tongue was blue. We took my dog to the recommended place. My dog suffered for most of the way and passed away just as we arrived. They took her in anyway, I think to see if there was anything they could do, but it was too late. When we left the emergency hospital, I glanced at my phone and saw there was a message from Animal Medical Center saying the emergency hospital they had directed us to was out of oxygen. So even if we'd made it there, they wouldn't have been able to give her the treatment the Animal Medical Center doctor said we needed. It's been almost a year since this happened, and I thought long and hard about whether to post this review. I waited to have a clearer head because this loss has been extremely traumatic, and I feel horrible about the amount of time my dog suffered. I would not recommend relying on a practice that would operate in this manner. Perhaps it would have been different if Dr. Drew had been working that day. I don't know. I would not recommend using this practice.

This place is all about the money money money. Charging more the double the cost for medications…read moreyou can find elsewhere. But if you want to go elsewhere you have to listen to the vet's dislike for any pharmacy other than them, not to mention the nearly $40 they charge you to simply write the prescription. Save your time and money. Choose someone else.

Terrible clinic. They do not cater to large breeds. They do not know how to handle fear aggressive…read moreanimals & are afraid of large breeds such as Mastifs. They will simply tell you that they cannot help you if your dog growls. They also screwed up my dog during a spaying. She never walked right after that & has always been terrified of going there. They will set up appointments for follow up and surgery just to get you to leave. They postpone the day before with no regards for time off or money lost.​

I wanted to provide an update since my review is about a year old and I'm still bringing my dog…read morehere all of the time and just how happy he and I both are with this place! All I have to do is say "Jack jack, do you want to go get a hair cut?" and my dog perks up and runs to sit by the back door. He loves the two owners to pieces and always dances around when he walks in, super excited to see them. I've had animals all of my life and I've taken them to various groomers ranging from Georgetown to Lexington to Richmond and I've never been happier with a facility than I am with this place. I will never bring my pup anywhere else! To Abby J. below: There are leash laws in Lexington and I'm glad they said something to you because if I witnessed you with your dog off of a leash (whether people were in the parking lot or not) I would have said something to you as well! It takes only one time and one second for your dog to attack someone else or to run out into the road and end up injured or dead. If you're too lazy to leash your dog for 5 seconds, you're too lazy to own a dog. I also find it hard to believe they had an attitude with you over the time you would arrive to pick up your dog. I work in Georgetown and have, many times, called them to apologize and say that with traffic and the time I get off work, that I wouldn't be there until right at 6pm and they were perfectly fine with that. However, I also chose to give them more than a 15 minutes notice because I'm not rude. ;) I would venture to guess that it's likely your behavior and attitude that resulted in a poor customer experience because I've never once had a single hint of unprofessional-ism from either of the owners. You knew well before 5:45pm that you wouldn't arrive until close to 6pm and the fact that you had to take New Circle during rush hour didn't cross your mind at all or factor into the time you gave? Lol It sounds like you were the problem in this situation.

When choosing a dog groomer for my dog Willie I was naturally nervous. He's my partner in crime and…read morea huge part of my life. I had used PP for daycare and was never anything short of completely satisfied! So when I started to look for a groomer they were on my list of choices for sure. After lengthy consideration I decided to entrust my little buddy to them. If you are in the same boat and a little apprehensive on where to take your dog look no further. This is the spot, and the lady that works there is nothing less than a complete professional who did a phenomenal job. My dog was cute before, now my little Jack Russell corgi mix is downright dapper. I cannot recommend this business enough, and in opinion they are the best to be had in Lexington.

They got my idiot boy Teagle in on short notice and he looks beautiful. I really like the job they…read moredo.

For two years I had a good experience. Some grooming was better than others but over all just what…read morewe needed. Many times they forgot my appointment but made it good. This January there was a rate increase. As every one has. Yet, when I arrived, they not only forgot my appointment again, they were going to groom my dog without telling me that the rate hike was $30.00 higher than usual! The new manager was condescending and the owner was absolutely rude! $85.00 for a basic grooming is ridiculous! Very disappointing. Called three different groomers and they were 1/2 the price. I won't be back.

Linda did an amazing job grooming my poodle doodle. My fur baby had been groomed before and the…read morelady left her fur matted and severely cut one of her nails. It took an hour for it to stop bleeding. Molly loves Linda and looks forward to her grooming sessions

This should be a -10. We took our four dogs there because our regular groomer closed. Our…read moregoldendoodles have been getting groomed on a regular basis every 6-8 weeks since they were born. No issues whatsoever!! They loved grooming day and were excited to go and when. They got home they would prance around and show off their new doos. Well our groomer closed down so we tried Loving Furbabies!!! Loving my a**!! She butchered my dogs!!! Charged double what the other groomer charged AND then added $20 more for each dog for dematting. They were NOT matted!!! But all she did was shave them. Cut off their pretty long ears and everything!!! My dogs came home shaking, scared and hiding behind the furniture!! AND SHE PUT A HUGE GASH IN ONE BABIES LEG!!! She spent the day at the vet to be sedated and stitched up!! She's now on antibiotics and pain meds. Linda the groomer Said she "nicked" her because she was so Matted. They were NOT MAYTED!!! I am Posting a picture of my biggest doodle Dexter after being groomed at bellroo where he was happy and even smiling. The. The other pics of the botch job Linda did!! Mind you all our doodles had gorgeous doodle cuts with teddy bear faces and long pretty ears. NO NOT GO TO THIS PLACE!!!!

My husband and I have been taking our dogs to Lovin' Touch Pet Salon and Spa for years Vicki and…read moreher staff do a wonderful job with our pets and have a wonderful relationship with each dog. they do a beautiful job!! we absolutely love it there!! We have a sheepadoodle and a Peridoodle (great Pyrenees and poodle)

Lovin touch does a fantastic job on my two border collies. I am always impressed when I pick them…read moreup. They look great.