I rarely leave reviews for businesses, however, I had such a positive experience with CKPR that I wanted to take the time to commend them. I needed a daycare facility for my 5yr old Aussie while I was in town for the week for work. CKPR was the second location I contacted after the first place I called was very rude. When I inquired, CKPR were happy to accommodate my short-term needs. The staff is extremely nice and you can tell they care very much for the dogs. My Aussie left every day happy and completely pooped. I also very much appreciated their flexibility and patience when I cut it close with evening pick-up time. If I lived locally I would be utilizing the daycare, boarding a grooming all the time! Thank you CKPR! read more

These wonderful folks saved our vacation! Pet friendly CohntryInn&Suites does not allow unaccompanied pets in your room....pets severely limit tourist activities. Found these folks and loved they were flexible on whether our 11 lb herding dominant bordoodle was kept in kennel or group play ground - he doesn't always remember he's not big dog :-) They have live camera in group play area so you can check in on your dog too which gave us peace of mind. Day two our dog was greeted by name and he immediately pranced back and through door without looking back! read more

We have used this Pet Resort for several years and it used to be much better. Now, not so much. We recently left our doge for 4 days and requested a bath and nails before we picked up. No groomers on Sunday which was fine as we would pick up around 12 PM on Sunday. Dogs were not groomed. My older dog had a spat of the runs and the waste was left to dry on him and sent home with us to clean him at home. At the price they charge I would expect much better care. If you love your pets I would recommend someplace else as they have lost the caring people they used to have and and attention to detail is also gone. Like I mentioned. Clean and trim nails on Saturday, but not done.. read more

Unfortunately we will no longer use their services. While attending doggy daycare one of my pups lost a chunk of his ear. Yes - you read that right. The facility called and said he had a "spot" on his ear and they wanted to let me know but it wasn't a big deal... Their words. When we picked out dog up we realized he is literally missing some of his ear. Staff couldn't tell me what happened, just that there had not been a fight. I requested manager call me. Still have never heard from manager. read more

Central Kentucky Pet Resort - Pet Sitting Near Me - Georgetown, Kentucky

We were driving across country and wanted to visit the Ark Encounter for the day. After reading through their website, I called the day before to inquire about the dog evaluation for daycare. I explained our situation and they were so kind and accommodating. They informed that they would do the evaluation for my dog and if she didn't do well, they would place her in a kennel by herself and switch it to boarding for the day. If she did well, she would play with the other dogs in regular daycare. The gentleman was most kind and provided me with the information for the cameras so I could watch her while we were away for the day. I felt very relieved about her staying there and was reassured multiple times throughout the day as I watched her from the cameras. I was grateful that we were able to have a safe place for our dog while we became tourists for the day. My only complaint was that when I picked my dog up, she was wet and smelled like urine. I don't know if it was from laying on the concrete that they hosed down throughout the day, but I was not expecting that or I would've arranged for a bath before pick up. Other than that, I would definitely come back if we are ever in the Lexington area again. Thank you!! read more

Totally chaotic experience. I shopped for an open play day care for my dog while in town visiting. I originally was told that all three days I could have my dog in day care, gave hours, quoted me price, etc for all three days. So I selected this place. After paying the $35 fee for assessment to continue, and getting no feedback for such fee other than he was ok to come back, I learned I couldn't leave him that day because hours listed and told were not accurate. Later after paying fee, I learned the hours weren't as stated for Sunday amd there was NO dog play on Sunday. Again, after being told otherwise amd paying for fee. So now I lost two of the days I needed amd planned on. Then the only remaining day amd after being told day before AND at drop off that he would get dog playtime for daycare, I was called after I was hour away at tourist location, that not only would they only keep my dog in a kennel all day bc there was no dog day care that day after all, but now I'd have to pay increased boarding for day. Also, the hours for pickup that day weren't as first told either. Despite my frustration and being able to check with his "new staff", the manager refused to honor the prior price quoted and absolutely had no remorse for being told repetitively that there would be day care dog play that day. He offered no solutions, no play time, amd increased cost without even an apology or effort to make things right. I have never heard of a business not honoring price and changing conditions after I left with a clear plan of what would happen that day from staff-none of which happened. He had the nerve to indicate that "well, you left him at a boarding place". No, my Covid dog had never been boarded in a kennel nor did I want that. I was told over amd over again otherwise. Not until Beas at my out of town location with $125 tickets paid did they call me to change terms of my agreement. Very unprofessional, discourteous, ruined our day worrying about our dog. The only reason I don't give one star is bc most of the staff was nice, albeit very wrong info, and because he seemed to have fun for the one half day play time he got during his eval. The eval you get no feedback for and I got no value in because none of their days ended up working for me despite what was told me earlier. Manager needs to learn customer service. Amd if your office is chaotic and no one knows anything, then at least apologize and have the business sense to stand by quote and promises. A place not to be trusted or counted on. read more

horrible customer service, added charges to the price and had someone who didn't even make the appointment sign the paperwork when they were picked up, never checked or confirmed anything with me. Tried calling for 5!!!!! Days (10 + times a day) and they would not answer the phone. Finally got them to answer the phone and a very rude boy answered the phone and said that we should have called sooner, it's not able to be fixed now. This place used to be a great place but after talking to people, a lot of people stopped using them because of the customer service and added charges. not to mention I spoke with my old neighbor and she is an older lady on fixed income and they did her dirty. There is no consistency from staff member to staff member on the information you get. And in the end myself and a few others have all got the same response "there is nothing I can do about it" From the staff. very unprofessional and not good business practices anymore, it's a shame. read more

Great staff takes excellent care of our babies. Axl and Bitsie get so excited when we take them inside. It makes it easier to board them knowing that they are safe, secure, and happy. We like being able to check in on them with the remote camera access. Also, all-day play is affordable and gives them more "fun" time. read more

My dog, Frankie loves the staff and all his friends at CKPR. I have nothing but good things to say about Ty and the whole team. Frankie drags me to the door he so excited. I would not trust any one but his team of people. read more

Looking for a place to lodge your fur-baby while away? This place is perfection. When we had procrastinated too long on finding our girl a place to stay for the weekend, I took to Google to see what I could find.We had taken her to PetSuites once prior but they were booked and I had that "oh crap" moment before finding this gem. Now I will never take her anywhere else. We take her to the Central Kentucky Vet Center, just a short drive from the house and this is a short drive from there. Owned by a couple of the vets who run CKVC, I already was starting to feel better about putting her there. After the kind lady on the phone answered all of my questions we decided to book. We got lucky, snagging the last room for the weekend. We opted for the deluxe room that's a little bit bigger than the standard but it has a tv, elevated bed, 1 daily playtime (you can opt for 20 min of one on one time or 2 hours of group play with dogs of their size), daily vet check up, 24 hour staff care, routine sanitary checks and housekeeping & the real time web cam access! They assess her daily and give you a report card at the end of their stay as well. They recommend bringing your food for them to not change their diet too drastically as well. The facility was super clean and the staff was super helpful. They have you fill out quite a bit of paperwork for your first visit so I recommend getting there 15 min prior to when you plan to drop them off. They have a great play area in the back that's fenced in complete with a doggie (kiddie) pool. While we were gone we were able to check on her via webcam as much as we felt like and it was a great feeling just knowing that she was staying with the same folks we took her vet wise. And only 5 min from the house. Lexington friends, this is SO worth the drive to Georgetown. read more

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I never had boarded my dogs before and felt nervous I left them for 12 days when I went to Mexico the staff did an excellent job with my fur babies and gave them all the love and attention I would have. Emily and all her staff are awesome with my babies and are always happy to hear when they're coming to stay and the staff gets mad at me when I come to pick them up LOL read more

Terrible experience. The kennel either: (1) didn't feed my diabetic Pomeranian when administering his insulin or (2) didn't feed my diabetic Pomeranian and not administer his insulin. Their over night bag was returned with three of the four syringes unused that we dropped off (he was due for two insulin injections). I would not recommend this kennel to anyone who actually cares about their pet's well being or care. read more

**DO NOT TRUST YOUR PETS TO THIS NEGLIGENT, CARELESS FACILITY** We left our dogs in the care of Central Kentucky Pet Resort for an overnight stay just this past weekend, (Nov.10th-Nov.11th). One of our dogs is diabetic and recently had cataract surgery. Central Kentucky insisted medication would be no issue. We provided all medications and supplies, (including syringes for required insulin), gave verbal instruction at drop-off, as well as providing a hand written copy of instructions with the measured amount of food for both dogs. After picking them up on Sunday, November, 11th, we realized there were too many syringes for our diabetic dog to have received the correct number of injections, and there were two servings of food left over, one for each dog. Obviously, both dogs missed a meal, one dog missed at least one insulin shot and likely all prescribed eye drops following his surgery. I contacted the kennel immediately upon this discovery, but they were already closed for the evening. I left a message outlining all of this information and demanded an apology and a full refund for their negligence and lack of care for our animals. I called again yesterday to follow up since I had not received a call in the late afternoon. I was advised that the manager was aware of the issue and was consulting with the on-call veterinarian and owner, and would call me tomorrow. Today, November 13th, I finally receive a call. The manager admitted to the lack of communication, but insisted our dogs were properly cared for. He repeated that he can guaranteed our diabetic dog received insulin because, and I quote, "I drew the needle myself. I used one of our needles because they are all the same, I drew the insulin, handed it to the assistant that was with me and instructed her to give Bandit his injection". First of all, not all insulin syringes are the same, there are two different variations, and seven units are very different amounts depending on the syringe used, which is why we provide our own. Secondly, after he could not confirm that our dogs were even fed, I advised that if Bandit was in fact given a full dose of insulin on an empty stomach, he could go into hypoglycemic shock, to which the manager responded, "but did he?".. After admitting to lack of communication, poor / neglectful care of our dog, the manager advised he would not issue a refund and threated his actions if I dispute the charges with my bank. I have not only already disputed the charges, but I have reported this facility and that manager to the State Veterinarian within the Kentucky Department of Agriculture, Animal Control, Scott County Humane Society, as far up as reporting this facility to the Kentucky Board of Veterinary Medical Examiners, to ensure animals are no longer left in their care. read more

Do not take your pet to this place. We left our dog there for five days while we were out of state on vacation. We got a call three days after we dropped him off. They informed us that he had been vomiting and had diarrhea. They stated that they were going to take him to see a vet. We called back two hours later to check on him. They told us that they decided not take him to see the vet. We called them the next day to check on him. We never got a call back. When my wife picked him up after we got back, they told her that he had seen vet earlier in the day. He been forced to go an extra two days without seeing a vet. His butt fur was covered in poop. The poop was on his back. His butt fur is now stained yellow. My wife had to soak him the tub for quite awhile to get poop to loosen up from his fur. Even though she bathed him, he still stinks. What a mess!!! Our poor dog is 11 years old. He is a sweet loving little dog that we got before had out children. We both have left messages asking them to call us back. They never have. We will never this facility and will never recommend it to anyone. read more