Very grateful they could take my dog in on short notice, on a weekend. Tucker , a 50 lb Springer…read moreSpaniel,grabbed a plastic bag off the counter, and ate 3 pieces of Giant raisin bread. When I discovered this, I tried using the hydrogen peroxide/water mixture squirted down his throat, to get him to vomit up the raisins. That wasn't successful, so I started calling emergency vet services. I called poison control, after being unsuccessful in securing help from VRA or Blue Pearl, which are listed as having emergency vets on call. The poison control lady mentioned Clarksburg Animal Hospital, so I called. They said to bring him right in. Time is of the essense in poisoning cases. Raisins harm the dog's kidneys.He was taken right in back, given something to make him throw up, where he gave up 10 raisins, and about an hour later, he was discharged. We went back for 2 more blood work checks, after the weekend,to make sure his kidneys were getting back to normal. Very glad they were available. Toby Mattingly

Dr. Greta and her staff took great care of our Maltese, Mickey from the time he came into our…read morefamily at 4 months until he passed at 17 years old last December. We were very fortunate to have such a caring team.

A wonderful veterinarian visit! Lola needed the balance of her 4 vaccinations, however the first…read morehalf were initiated by the VHA Freehold veterinarian. Bennett Creek worked w VHA and coordinated the remaining 2 vaccines. Much appreciated!

Bennett Creek was recommended to us as affordable and kind, which is why we chose it. We brought…read moreour cat Zorro in on September 3rd. I watch my animals very closely -- I even have a camera pointed at their litter box -- and the first thing I told the vet, Dr. Castano, was that I suspected a UTI. He was hardly using the litter box, and he'd also urinated a large amount on a blanket, which is very unusual for him. Dr. Castano hardly documented any of what I told her, despite the fact that I explained I monitor my animals closely and know his patterns. She came out and told us the urinalysis was done and it was "fine," and that his abdomen was "fine" on palpation. We later learned neither was true -- her own notes said she couldn't get a urine sample and that his abdomen was tight, the opposite of what she told us in person. Instead of the UTI test I'd specifically requested, she pivoted to concern about a possible obstruction and recommended further testing and an overnight stay. We declined the overnight stay because of cost and because Zorro is a very anxious cat who does worse away from home and his mom. We dropped him off again at 9 AM the next morning for a scheduled sonogram. The sonographer, a traveling contractor, was on vacation and never showed. There were two failed attempts to find a replacement, with the cost rising roughly $300 with each call. By early afternoon, the front desk said they were trying to get him to eat, which meant the sonogram couldn't happen anyway, so we went to retrieve him. We then waited two hours in the waiting room before finally speaking with the practice owner, Dr. Walcoff. That's when I learned the urinalysis from the night before had never actually been performed. When I explained that the entire reason for the visit was a suspected UTI, Dr. Walcoff was able to obtain a small urine sample himself via ultrasound-guided cystocentesis -- the exact thing that could have been attempted, or at least honestly disclosed as not done, the night before. After waiting almost 3 hours since our arrival the result confirmed blood in his urine, consistent with a UTI. Zorro has been on antibiotics and doing fine since. When I raised this with the practice, I was met with defensiveness -- told it was a "miscommunication," that I must have misheard, or that Dr. Castano was simply more focused on the obstruction concern. I'm an elementary school teacher and my boyfriend is a police officer; we don't fabricate details like camera footage, water intake, or litter box habits. When an owner specifically asks for a test, and is told it was done and normal when it wasn't, that's not a miscommunication -- it's inaccurate documentation and false reassurance, and it delayed treatment for a real infection. I won't be returning, and I'd urge anyone considering this practice to ask to see actual results in writing before accepting a verbal summary.

I can't say enough about the team at NVA in Clarksburg. They took such good care of our dog Spike…read morethroughout his life, and today we had to say goodbye to him. Everyone was compassionate, caring, and kind when we needed it most. All of the staff are genuinely nice and efficient. We felt looked after from the moment we walked in, not rushed or treated like just another appointment. I especially want to thank Dr. Petro for the amazing care and love she gave Spike during his life. And Dr. Chappell, for helping with Spike's care in his final months and for guiding our family through one of the hardest decisions we've ever had to make. She walked us through a painful final goodbye with patience and real compassion. That meant more than I can put into words. Spike was loved here, and so were we. I would recommend NVA to anyone in Clarksburg and the surrounding communities who wants a veterinary team that is skilled, kind, and truly there for both pets and their families. Thank you to the whole team. Luciana Gomes and Family

I cannot recommend this place enough…read more We currently have a 6 year old suspected Siberian cat. He has been healthy all his life. He started coughing and we scheduled a wellness check but turned out to be a sick visit and they ran tests and considered all possibilities and proposed all possible diagnosis. I thought it was a quick visit but it ended up being 2 hours long. We then got referred to an emergency Pet Hospital where our cat stayed overnight to get more testing and drugs and left with medication. We were crying! A week in, his condition improved. But along the way, we were both novices in administering the oral liquid syringe medication and asked them if NVA could help us and they agreed! It's great to know that they are accommodating. Then an emergency came up and we aren't nearby and my dad has to bring our cat to NVA just to administer the medication. My dad doesn't know how to administer the medication. NVA agreed to help on short notice and show my dad how to do it. Honestly, without NVA, we would be lost and confused on how to take care of our cat. They are thorough and caring for pets and it shows. Even when things were looking grim for us, it was great to know that NVA had our back.

Kind of disappointed. For a few years now, I've had great experiences with this vet office, but…read morenowadays theyre either not communicating well with the staff, or they're purposefully giving me the runaround (I really hope it's the first one). For a long time, I've been able to schedule nail trims for my exotic pet (guinea pig). However, I call today, and am told they don't offer this service, and can do it for cats. Which would be great, had I had a cat. Unfortunately I'll have to look for a different vets office, as small animal care does not seem to be an option for this one .

Staff are like robots - no warmth. Vets have misdiagnosed my pet twice…read more Find another vet !!

The best in Damascus! The staff are so kind and knowledgeable. Highly recommend. Lowest prices in…read moreDamascus too!

I would award 4.5, but would round up rather than down…read more Have taken three cats and our dog to the Damascus Veterinary Hospital over the years. The vets are very professional and knowledgeable, and their front desk staff is generally good. The office is a little small, but it's run out of the basement of a large house, so it's to be expected. They really care for an animal's well-being. The only downside is that their prices are quite high; it is a very expensive practice. Pet insurance is definitely recommended to defray the cost. Recommended!

December 2023 Update: Subsequent to the official complaint filed against Matthew Felrice, the State…read moreBoard of Veterinary Medical Examiners recently completed their investigation and took disciplinary action against his license. The report can easily be found online by searching his name and MDA Vet Board, then a clickable link to "view disciplinary actions" becomes accessible. I am grateful to have achieved some measure of justice for our beloved Archie and to know he did not die in vain. A few weeks after I was refunded by Bennett Creek Animal Hospital, Matthew Felrice made it clear in an email to me that he still would not check a patient's surgical incision prior to discharge because "that is the job of the techs". It is disturbing how Felrice takes no accountability and chooses to flaunt his lack of remorse to a client who is grieving the avoidable tragic demise of a family pet. His behavior is cruel and outrageous. Sloppiness, laziness, apathy, and harassment have no place in veterinary medicine. I stood up to this menacing bully and now he has the public permanent black eye he so deserves. I hope and pray my efforts spare other helpless animals and their unsuspecting owners. May sweet Archie rest in eternal peace. His life mattered and he deserved much better care, professionalism, and compassion from Matthew Felrice. Basic decency is foreign to this individual. Please keep your pets away from him and avoid anyone or any practice that endorses and enables such a disgrace to veterinary medicine. (end of update, 12/23)

I am updating this to be very clear!…read more First of all I loaded this over 1 year ago! Now Thrive Germantown writes back over 1 year later with a pre designed script of excuses-- That is pretty shallow on management's part Anyhow--my cat Smile-[RIP] had a prescription after a physical in person appointment and Thrive DROPPED THE BALL by NOT admitting to Chewy that it was a valid thyroid medication prescription by never verifying that with Chewy and refusing to talk with me Smile's cat parent or contacting me NOR CHEWY for me to receive the prescription and for a lot LESS $$$ than Thrive would make me pay. And that THRIVE was only suable for the monthly membership by Arbitration in Texas & I would have to file against Thrive in Texas is bull crap. So NOW that THRIVE has responded to my review here, I will contact the Maryland Veterinarian Board.

wonderful place to take your loved one. my pup was seen…read moretoday and he was cared for well and I am very happy to have found such a caring Veterinarian and her assistant to. The doctor has shown me compassion and kindness with my pets and kept it affordable for both of us. Mrs.Dee the assistant was truly amazing,her kindness is just natural and contagious to everyone, we need more people like her. It's difficult to find one that works and I must say Thrive is simply the best place for any pet owner, your concerns and questions will always get an answer.

I've been bringing my puppy Sage to Little Seneca for the last three years, and I cannot imagine…read moretaking her anywhere else. Dr. LeVora and his team are amazing! Not only are they extremely knowledgeable, and willing to talk through any and all solutions for your pets ailments - you can tell they truly love what they do. Not to mention my dog lives going to the vet - imagine that! Whether it's a routine annual booster, wellness check or something a little more concerning... Little Seneca Animal Hospital are there to help. 10/10 would recommend to everyone.

I brought my dog to this veterinary clinic for three years. Unfortunately, since the previous vet…read moreretired, the quality of care has noticeably declined. The new veterinarian appears uncomfortable around dogs and does not seem to handle them with confidence or compassion. What once felt like a trustworthy and caring practice now feels more focused on profit than pets. If your dog is healthy and easygoing, you might still receive decent treatment. However, if your dog has any health or behavioral challenges, be prepared for a lack of empathy and support. The new management does not uphold the same standard of care. *Update* I used to think I was receiving good care at this vet, but after recently switching to a new veterinary clinic, I realized the service here was actually quite basic. The level of support, communication, and genuine care I'm now receiving makes it clear how much was lacking at this practice. What's even more disappointing is that the new vet provides significantly better care--and at a much more affordable price. It's frustrating to look back and realize I was overpaying for subpar service. I've lowered my rating because I no longer believe this clinic offers the quality or value pet owners should expect. I wouldn't recommend this vet to anyone looking for attentive, informative, and compassionate care.

I can't say enough about how wonderful my experience is with Dr. DeeDee Allison and the staff at…read moreFour County Animal Hospital! They are so caring, experienced, and very organized! My little terrier came in for a dental procedure, and they made me feel so at ease, and took such good care of her for the whole day!

My family started bringing our dog here when he was just a puppy. The practice is excellent-…read morethey're down to earth and practical while making excellent veterinary recommendations. The building is small, but you get excellent personalized care and the staff really get to know you and your pup. The staff has also been really helpful with emergencies and other issues. They will give good input over the phone and schedule last-minute visits. They've even faxed vaccine paperwork quickly. There are tons of vets to choose from, but our family found a great fit with Dr. Allison and Four County Animal Hospital.

This team of medical providers definitely go out of their way to accomodate my wacky cats and their…read moremedical needs. One of my cats is a modified feral Siamese. We have worked out a plan for how I can get him sedated and into the carrier. My other two are senior girls and their care is wonderful. highly suggest

We switched both of our cats to this place as we had heard good things from family and friends…read more The staff and doctors are wonderful and friendly. We took our cat in for her senior exam last year and after the results, our doctor discussed her coming in either in December or January of this year. We got an estimate for the scope of work in early December, which was $425. I called in early January, after the holidays, and the first available appointment that could meet our schedule was in February, and nobody told us that our cat needed to be medicated so they could get a good blood pressure reading. We had to reschedule and brought her in yesterday. The doctor was thorough and we chatted, and then I left and went to pay the bill. The bill was $756 and when I questioned it, the person checking me out just shrugged her shoulders. I got home, looked at the receipt with the breakdown and the estimate and things were added without our knowledge or consent. I then emailed them that I wanted our records after the blood work results were in as we were switching vets. Beware! **Update** I spoke with them and we agreed to a partial refund of what we suggested. The process was still very friendly and mutually respectful and I have updated this back to 4 stars. Just make sure you are read the estimate and make sure they stick to it or at least update you on why it needs to change. We are very upset we needed to switch vets as our cats loved/love it there but sadly it is out of principle.