Very grateful they could take my dog in on short notice, on a weekend. Tucker , a 50 lb Springer…read moreSpaniel,grabbed a plastic bag off the counter, and ate 3 pieces of Giant raisin bread. When I discovered this, I tried using the hydrogen peroxide/water mixture squirted down his throat, to get him to vomit up the raisins. That wasn't successful, so I started calling emergency vet services. I called poison control, after being unsuccessful in securing help from VRA or Blue Pearl, which are listed as having emergency vets on call. The poison control lady mentioned Clarksburg Animal Hospital, so I called. They said to bring him right in. Time is of the essense in poisoning cases. Raisins harm the dog's kidneys.He was taken right in back, given something to make him throw up, where he gave up 10 raisins, and about an hour later, he was discharged. We went back for 2 more blood work checks, after the weekend,to make sure his kidneys were getting back to normal. Very glad they were available. Toby Mattingly

Dr. Greta and her staff took great care of our Maltese, Mickey from the time he came into our…read morefamily at 4 months until he passed at 17 years old last December. We were very fortunate to have such a caring team.

A wonderful veterinarian visit! Lola needed the balance of her 4 vaccinations, however the first…read morehalf were initiated by the VHA Freehold veterinarian. Bennett Creek worked w VHA and coordinated the remaining 2 vaccines. Much appreciated!

Bennett Creek was recommended to us as affordable and kind, which is why we chose it. We brought…read moreour cat Zorro in on September 3rd. I watch my animals very closely -- I even have a camera pointed at their litter box -- and the first thing I told the vet, Dr. Castano, was that I suspected a UTI. He was hardly using the litter box, and he'd also urinated a large amount on a blanket, which is very unusual for him. Dr. Castano hardly documented any of what I told her, despite the fact that I explained I monitor my animals closely and know his patterns. She came out and told us the urinalysis was done and it was "fine," and that his abdomen was "fine" on palpation. We later learned neither was true -- her own notes said she couldn't get a urine sample and that his abdomen was tight, the opposite of what she told us in person. Instead of the UTI test I'd specifically requested, she pivoted to concern about a possible obstruction and recommended further testing and an overnight stay. We declined the overnight stay because of cost and because Zorro is a very anxious cat who does worse away from home and his mom. We dropped him off again at 9 AM the next morning for a scheduled sonogram. The sonographer, a traveling contractor, was on vacation and never showed. There were two failed attempts to find a replacement, with the cost rising roughly $300 with each call. By early afternoon, the front desk said they were trying to get him to eat, which meant the sonogram couldn't happen anyway, so we went to retrieve him. We then waited two hours in the waiting room before finally speaking with the practice owner, Dr. Walcoff. That's when I learned the urinalysis from the night before had never actually been performed. When I explained that the entire reason for the visit was a suspected UTI, Dr. Walcoff was able to obtain a small urine sample himself via ultrasound-guided cystocentesis -- the exact thing that could have been attempted, or at least honestly disclosed as not done, the night before. After waiting almost 3 hours since our arrival the result confirmed blood in his urine, consistent with a UTI. Zorro has been on antibiotics and doing fine since. When I raised this with the practice, I was met with defensiveness -- told it was a "miscommunication," that I must have misheard, or that Dr. Castano was simply more focused on the obstruction concern. I'm an elementary school teacher and my boyfriend is a police officer; we don't fabricate details like camera footage, water intake, or litter box habits. When an owner specifically asks for a test, and is told it was done and normal when it wasn't, that's not a miscommunication -- it's inaccurate documentation and false reassurance, and it delayed treatment for a real infection. I won't be returning, and I'd urge anyone considering this practice to ask to see actual results in writing before accepting a verbal summary.

I can't say enough about the team at NVA in Clarksburg. They took such good care of our dog Spike…read morethroughout his life, and today we had to say goodbye to him. Everyone was compassionate, caring, and kind when we needed it most. All of the staff are genuinely nice and efficient. We felt looked after from the moment we walked in, not rushed or treated like just another appointment. I especially want to thank Dr. Petro for the amazing care and love she gave Spike during his life. And Dr. Chappell, for helping with Spike's care in his final months and for guiding our family through one of the hardest decisions we've ever had to make. She walked us through a painful final goodbye with patience and real compassion. That meant more than I can put into words. Spike was loved here, and so were we. I would recommend NVA to anyone in Clarksburg and the surrounding communities who wants a veterinary team that is skilled, kind, and truly there for both pets and their families. Thank you to the whole team. Luciana Gomes and Family

I cannot recommend this place enough…read more We currently have a 6 year old suspected Siberian cat. He has been healthy all his life. He started coughing and we scheduled a wellness check but turned out to be a sick visit and they ran tests and considered all possibilities and proposed all possible diagnosis. I thought it was a quick visit but it ended up being 2 hours long. We then got referred to an emergency Pet Hospital where our cat stayed overnight to get more testing and drugs and left with medication. We were crying! A week in, his condition improved. But along the way, we were both novices in administering the oral liquid syringe medication and asked them if NVA could help us and they agreed! It's great to know that they are accommodating. Then an emergency came up and we aren't nearby and my dad has to bring our cat to NVA just to administer the medication. My dad doesn't know how to administer the medication. NVA agreed to help on short notice and show my dad how to do it. Honestly, without NVA, we would be lost and confused on how to take care of our cat. They are thorough and caring for pets and it shows. Even when things were looking grim for us, it was great to know that NVA had our back.

Kind of disappointed. For a few years now, I've had great experiences with this vet office, but…read morenowadays theyre either not communicating well with the staff, or they're purposefully giving me the runaround (I really hope it's the first one). For a long time, I've been able to schedule nail trims for my exotic pet (guinea pig). However, I call today, and am told they don't offer this service, and can do it for cats. Which would be great, had I had a cat. Unfortunately I'll have to look for a different vets office, as small animal care does not seem to be an option for this one .

Staff are like robots - no warmth. Vets have misdiagnosed my pet twice…read more Find another vet !!

The best in Damascus! The staff are so kind and knowledgeable. Highly recommend. Lowest prices in…read moreDamascus too!

I would award 4.5, but would round up rather than down…read more Have taken three cats and our dog to the Damascus Veterinary Hospital over the years. The vets are very professional and knowledgeable, and their front desk staff is generally good. The office is a little small, but it's run out of the basement of a large house, so it's to be expected. They really care for an animal's well-being. The only downside is that their prices are quite high; it is a very expensive practice. Pet insurance is definitely recommended to defray the cost. Recommended!

Below is a review that I left elsewhere for Dr. Walcoff (owner of Bennett Creek Animal Hospital…read morewhere Dr. Deans works). There are numerous facts in this review regarding Dr. Deans and her behavior after her colleague, Dr. Felrice, discharged our pet in critical condition. I would have preferred to keep Archie's ordeal separate from my interactions with Dr. Deans as she was caring for our other pets and had been for some time but she insisted on protecting Dr. Felrice who had recently joined the practice. Please see other Yelp reviews for more Archie related photos. ********** This review is for Dr. Jeff Walcoff because he sent me an unnecessary, mean spirited, unprofessional letter but that letter motivated me to post public reviews (on Google, Yelp, and Facebook to name a few). Here is some background information. Dr. Walcoff's employee, Dr. Matthew Felrice, performed a scheduled cystotomy on our beloved pet, Archie. He discharged Archie hours later in critical condition with organs protruding from his abdominal incision (not the norm in veterinary medicine and unacceptable). Long story short, Archie died, Dr. Felrice hid behind his colleague, Dr. Debbie Deans (who was hellbent on protecting him), and he took no accountability whatsoever. I rightfully had many concerns and sent thoughtful emails specifically addressed to him regarding Archie, but every single time, Dr. Deans would reply. She also tried to "dumb down" what happened to Archie (e.g., "their guts just aren't made to keep working sometimes") even though she was there when I rushed him back inside and at that time she made a reference to "all this has been out of his body". She looked shocked and horrified, her speech was even halted when she first came outside to speak with me while Archie was in emergency surgery and Dr. Felrice was stuffing everything back inside of him. Dr. Deans made it a point to tell me of Dr. Felrice "He stayed late to help with Archie." Really? Welcome to the world of being a handsomely compensated clinician. Dr. Felrice also made it a point to tell me he stayed late when he came outside to speak with me a short time later. Really? News flash: staying late is not some banner of glory to be wielding. Work smarter, not longer. Guess who else was there late? Archie, poor sweet helpless Archie, the real victim of this horror story. But these vets did not care about Archie once the dust settled. They made sure to shift the focus to Dr. Felrice as if we should sing his praises. Lose that rehearsed script, Dr. Deans and Dr. Felrice. It is a ludicrous comment to say to a client after their pet has been botched. Two veterinarians with roughly 50 years combined experience know exactly what they are doing after a patient's surgical debacle and tragic death. Dr. Felrice never apologized for what Archie went through, never offered to answer any questions, never called - absolutely nothing. He never communicated with me at all, for months, until I made it clear that I was escalating the matter. Once I involved the State of MD, Dr. Walcoff refunded me for the cystotomy. Dr. Deans finally stopped communicating for Dr. Felrice and he magically found it within his heart to communicate with me and offer to answer questions. Unfortunately that went nowhere though because Dr. Felrice proved, once again, to be most difficult. He made it abundantly clear in an email that it was "regrettable" he did not check Archie's incision with me but "that is the job of the techs". Translation: "I do not care about what Archie went through and the fact that he needed to be rushed to Fairfax ER in the middle of the night where he ultimately died and I will never take accountability or apologize." Knowing history would repeat, I took action and to the MDA Veterinary Board is where I went with the facts of Archie's case. I am so grateful for the professionals there who strive to protect the integrity of veterinary medicine. I thank God they exist. Back to Dr. Walcoff, he had no business sending me any letter as if I needed a reminder that Bennett Creek was not a place I should ever again take our pets. Archie's trauma is forever etched in my memories and I can see his grave from our music room. Not a day goes by that I do not fondly remember Archie but I will always know that Dr. Felrice's mistakes are buried with our beloved pet...forever. Really and truly, I did not need a rude letter (which was laced with grammatical errors, by the way). You all have caused enough. Shame on you. But staying true to my authentic self, I turned that letter and this entire nightmare into something positive. And I will continue to do so as way to honor Archie's memory and protect other beloved pets.

December 2023 Update: Subsequent to the official complaint filed against Matthew Felrice, the State…read moreBoard of Veterinary Medical Examiners recently completed their investigation and took disciplinary action against his license. The report can easily be found online by searching his name and MDA Vet Board, then a clickable link to "view disciplinary actions" becomes accessible. I am grateful to have achieved some measure of justice for our beloved Archie and to know he did not die in vain. A few weeks after I was refunded by Bennett Creek Animal Hospital, Matthew Felrice made it clear in an email to me that he still would not check a patient's surgical incision prior to discharge because "that is the job of the techs". It is disturbing how Felrice takes no accountability and chooses to flaunt his lack of remorse to a client who is grieving the avoidable tragic demise of a family pet. His behavior is cruel and outrageous. Sloppiness, laziness, apathy, and harassment have no place in veterinary medicine. I stood up to this menacing bully and now he has the public permanent black eye he so deserves. I hope and pray my efforts spare other helpless animals and their unsuspecting owners. May sweet Archie rest in eternal peace. His life mattered and he deserved much better care, professionalism, and compassion from Matthew Felrice. Basic decency is foreign to this individual. Please keep your pets away from him and avoid anyone or any practice that endorses and enables such a disgrace to veterinary medicine. (end of update, 12/23)

I am updating this to be very clear!…read more First of all I loaded this over 1 year ago! Now Thrive Germantown writes back over 1 year later with a pre designed script of excuses-- That is pretty shallow on management's part Anyhow--my cat Smile-[RIP] had a prescription after a physical in person appointment and Thrive DROPPED THE BALL by NOT admitting to Chewy that it was a valid thyroid medication prescription by never verifying that with Chewy and refusing to talk with me Smile's cat parent or contacting me NOR CHEWY for me to receive the prescription and for a lot LESS $$$ than Thrive would make me pay. And that THRIVE was only suable for the monthly membership by Arbitration in Texas & I would have to file against Thrive in Texas is bull crap. So NOW that THRIVE has responded to my review here, I will contact the Maryland Veterinarian Board.

wonderful place to take your loved one. my pup was seen…read moretoday and he was cared for well and I am very happy to have found such a caring Veterinarian and her assistant to. The doctor has shown me compassion and kindness with my pets and kept it affordable for both of us. Mrs.Dee the assistant was truly amazing,her kindness is just natural and contagious to everyone, we need more people like her. It's difficult to find one that works and I must say Thrive is simply the best place for any pet owner, your concerns and questions will always get an answer.

I've been bringing my puppy Sage to Little Seneca for the last three years, and I cannot imagine…read moretaking her anywhere else. Dr. LeVora and his team are amazing! Not only are they extremely knowledgeable, and willing to talk through any and all solutions for your pets ailments - you can tell they truly love what they do. Not to mention my dog lives going to the vet - imagine that! Whether it's a routine annual booster, wellness check or something a little more concerning... Little Seneca Animal Hospital are there to help. 10/10 would recommend to everyone.

I brought my dog to this veterinary clinic for three years. Unfortunately, since the previous vet…read moreretired, the quality of care has noticeably declined. The new veterinarian appears uncomfortable around dogs and does not seem to handle them with confidence or compassion. What once felt like a trustworthy and caring practice now feels more focused on profit than pets. If your dog is healthy and easygoing, you might still receive decent treatment. However, if your dog has any health or behavioral challenges, be prepared for a lack of empathy and support. The new management does not uphold the same standard of care. *Update* I used to think I was receiving good care at this vet, but after recently switching to a new veterinary clinic, I realized the service here was actually quite basic. The level of support, communication, and genuine care I'm now receiving makes it clear how much was lacking at this practice. What's even more disappointing is that the new vet provides significantly better care--and at a much more affordable price. It's frustrating to look back and realize I was overpaying for subpar service. I've lowered my rating because I no longer believe this clinic offers the quality or value pet owners should expect. I wouldn't recommend this vet to anyone looking for attentive, informative, and compassionate care.

I can't say enough about how wonderful my experience is with Dr. DeeDee Allison and the staff at…read moreFour County Animal Hospital! They are so caring, experienced, and very organized! My little terrier came in for a dental procedure, and they made me feel so at ease, and took such good care of her for the whole day!

My family started bringing our dog here when he was just a puppy. The practice is excellent-…read morethey're down to earth and practical while making excellent veterinary recommendations. The building is small, but you get excellent personalized care and the staff really get to know you and your pup. The staff has also been really helpful with emergencies and other issues. They will give good input over the phone and schedule last-minute visits. They've even faxed vaccine paperwork quickly. There are tons of vets to choose from, but our family found a great fit with Dr. Allison and Four County Animal Hospital.