Stay away from this place. If you have a insurance claim they will "yeah uh huh" you that they'll…read morefix it but when it comes time to pick it up all you get is bullshit excuses why they think the insurance company wouldn't fix it. Freddy is the dumbest motherfucker there. Stay away!! They're crooks.

First I must say their work was good and they have a lot of customers. Having too many customers…read moreis a problem for them. My car was at their shop for over a month and a half and that was the first disappointment as I expected no longer than three weeks. Before the three week period I expected had arrived, they asked my insurance company to grant me extra time for my car rental and said that the car would be repaired by a certain date close to the expected three week timeframe. When that date passed I called them to ask when I might expect the vehicle and another date was given. Then when that date passed I called, again, to ask when I might expect my vehicle and another date was given. That date passed and two more time dates were given for completion of the repair and still no vehicle. Long story short, bad customer service! Not once after a date was missed did they ever call me to explain why. Then finally, I got my car and the outside looked okay but the inside was terrible from sanding dust. Good business but poorly operated. If you want the run around and poor customer service, then this is the place to get your car repaired.

I went there with a busted bumper and the guy took the bumper off before the adjuster came then put…read moreon an old or remanufactured bumper he said everybody uses per cause of insurance company rules. The bumper is not even on the left side of my car correctly. He Stephen said it's because of the type of bumper used. He kept giving me the run around about fixing it correctly and kept changing the subject to include future plans to expand his business what has happened there tax problems et. He is always gone and the others won't and can't do repairs. I gave up. Ever take your car here for body work. I knew better when he said there might be damage not seen by the adjuster. Insurance company guy Cory Hatton even said he's just trying to get your business. I gave up but no one I know will ever take there car to this dishonest fake Custom Paint and Body Shop at 705 East 19 th Street Rome Ga. 30161. Stephen or Steven is the lying owner. He never fixed my bumper correctly and even started talking about the cars age even though it is in mint condition minus his bumper work. He will rip you off and won't fix your car . Have you wait a month to redo his mistake then not show up. 7062324055. There number so don't go or call these rip off liars CUSTOM PAINT & BODY

Outside of some over spray and sanding it turned out good as you can see. And they did work with me…read moreto correct the problem.

My 2013 nissan Juke looks brand new, excellent job, staff are great…read more They care about there customers. Thank you.

Overpriced. Sloppy Job. Very Slow. They said they would have my car ready by this afternoon all…read morethey were doing was fixing the AC but they failed to ever call me or get in touch with me. I also went over to the shop in person and they were closed. Not trust worthy people! I would not recommend this place AT ALL.

The work I went in for was done correctly, but for some reason they didn't cover the rest of my car…read morewhen painting. So when I go back to get that fixed, I leave with over-buffed issues that now someone else still have to fix. NEVER AGAIN!

Took my daughters car to them months ago, they screwed up the fix then took forever to fix it…read moreright. Today it appears we noticed the back rear brake lights not working... come to find out when they fixed the bumper and plugged the wiring harness in they bent the prong . it took forever to figure out why then we remembered they painted the bumper and had removed the rear tail light... we will never use them again. Less than one star if I could.

If I could leave ZERO stars I would. DO NOT TAKE YOUR CAR HERE. ESPECIALLY WOMEN. They will argue…read morewith you, work is not done well, and on top of that NO communication. I could go on but bottom line this shop is shady and has terrible customer service