(Holy cow, I just realized that I've had a draft of this review sitting unfinished for over 2.5…read moreyears. I'm a terrible Yelper. Anyway, better late than never...) So after an unfortunate meeting with a large piece of metal on a rural road, I rolled my poor Nissan Sentra over to the only auto repair place in Freeport that I knew about (thanks to its distinction as the "best repair shop in town," according to a local newspaper survey). Even though I hobbled in just minutes before closing time, they took their time to check out the damage and then gave me a quick assessment of the situation (which ended up with a gathering of employees staring at the underside of my car in amazement that something could have done so much destruction without resulting in a complete breakdown (or an explosion (seriously))). Ultimately, my auto was toast, and it couldn't be put back on the road without significant work. Dave, the owner, stuck around to help me figure out a rental car, and then actually offered to drop me off on his way home! I don't want to make it sound like this should be expected as standard practice, but this level of customer service -- even in a rare exceptional situation -- is pretty much unheard of. All in all, the work that they did was perfect, they went the extra mile personally and professionally, and I'm still happily chugging along 60,000-or-so miles later. I'm going to need some more work done again soon, and it's too bad that I wasn't able to take the Auto Repair Specialists with me when I moved back to the Chicago burbs.

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

We were referred to Nielsons by our main mechanic. We had a rear u-joint that needed to be…read morereplaced; nielsons replaced it for $200, and it was done in under 6 hours. Labor was reasonably priced. If we didn't have a great mechanic already, we'd probably stick with Nielsons.

I was very impressed with the fast friendly professional service!! They went above and beyond to…read morerecover our vehicle and their pricing is super reasonable. I will always recommend them for any towing needs.

These guys fixed me up and got me running at a fair price…read more They worked with me, fixed only what I needed, and they stand by their work. Would come back again.

Brought a block in to get a cylinder sleeved. Charged $520, cracked out the cylinder didn't tell us…read moreand still charged the full amount. You deal with these guys you do it at your own risk.

We have been going to Mike for over TEN years and he has proven to be the most trustworthy mechanic…read moreI have ever known! For instance, one time we took one of our cars in and it only needed something tightened or whatever (not sure exactly), but guess what?? He didn't charge us ANYTHING! He consistently has done great work at great prices. It was less expensive for me to have my car towed from Chicago and get it fixed at Campbell's then get it fixed here. A $1,300 plus tax fix turned into $700. NOTHING beats an honest mechanic!!!! So, take your car to Campbell's and you won't be disappointed.

These guys are the most honest garage I have ever dealt with. I'm from the west coast and drive a…read moreSprinter. Had a major vibration, took it in and was told it was my drive shaft. They ordered the part and had me back on the road. If you live anywhere in the area I'd take my car there.

I bought my zero turn Toro there and thought it best and most convenient to have them service it…read more Agree wtih others - blamed thick grass for snapping a "new" belt they installed. Then very rude and yelled at me too. I will never go there again

Brought two trailer tires in for mount and balance. tires purchased elsewhere. I foolishly didn't…read moreask how much they charge to mount and balance. It's always been a nominal fee when I've had it done at other places in the past. $89.70 out the door! I thought WOW!, I must be out of touch with the market. paid and left with my tires. It was bugging me after I left so I called Firestone to double check their cost. QUOTED $35 for two tires out the door! Same service. R. J. Daniels charged me more than double the market (I called to verify that I was charged correctly) because I bought the tires elsewhere! Trailer tires! REALLY??? I'm also a previous customer TERRIBLE POLICY. They lost a customer forever. Rude and Surly woman who is supposedly an owner working the auto service counter to boot. NEVER AGAIN