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    Dean R Arner

    5.0 (2 reviews)
    Open 7:00 am - 11:00 pm

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    Tom Hall Auctions

    Tom Hall Auctions

    3.7(12 reviews)
    14.2 mi

    I was searching for a painting for many years my grandmother sold in 1962…read more I was contacted on Craig's List this past November and was told by several people that they located the painting at Tom Hall Auctions! Each person that contacted me told me that Tom Hall Auctions is a great auction and they follow them. I was told the people there are honest and very nice. On November 20th I was able to bid online and win the painting! It was the first time I ever bought anything at an online auction. The process was very easy. I now follow them myself! Let me also say that when I went to pick up the painting I was met by several of the nicest people I ever met! They really took their time with me and the one employee listened to my long story of my search with much interest. He was the one who helped me carry it to my friend's truck. I was worried he would get in trouble for talking with me too long. It made me feel good that they treated him so nice also and did not try to rush him away. Catherine was GREAT! (Not to mention very pretty!) I think she was either an owner or an operator of the business. She made me feel good when she said how beautiful she thought the painting was. By the way it was my Great Grandfather who painted it! Let me end by saying they all really treated me special and were very professional in every way. I left with this feeling I was leaving family! You do not see that very often these days! Thank you all again so much! Fred

    Today, I went to use HiBid to bid on some artwork, only to discover that Tom Hall Auctions…read moremaliciously flagged my account on the platform as "doesn't pay shipping." This is a completely false mark designed to damage my reputation as a buyer, despite them acknowledging their original failure to ship my items over a year ago. When I called to address this, "Catherine" was extremely unprofessional. She claimed she reported my review to Google to have it removed because my experience "wasn't valid," and openly admitted that my account was flagged on HiBid in retaliation for my feedback. She also falsely claimed it is illegal to name individuals in reviews. For the record, under the federal Consumer Review Fairness Act, consumers have the legal right to share truthful experiences without business retaliation or threats. I have formally reported this weaponization of buyer feedback to HiBid support, am submitting a complaint to the Better Business Bureau, and will be cross-posting my 1-star review to their Facebook page so other buyers are aware of these business practices. Here is my initial review: I had an incredibly disappointing experience with Tom Hall Auctions through the HiBid platform. I placed an order on October 28, and as of November 13, I have yet to receive any follow-up on the shipment of my items, despite numerous emails and voicemails. I do want to stress that the amount we spent was of higher $$$. So, you can understand our deep concern when we were not receiving ANY follow up to our questions on when items would be shipped... When I finally received a call from Paul at Tom Hall Auctions, he admitted they had not returned my messages and still had not shipped the items. He informed me that the shipping costs could be up to $1000 to $2000, which is outrageous. Due to the lack of communication and significant delays, I marked the transaction as fraud and reported my concerns to HiBid. Paul then got rather rude, stating he would report me to HiBid, which could prevent me from participating in future auctions, all without ever apologizing or attempting to make it right. He immediately went to "I'm going to report you" after acknowledging they made a mistake. I want to save people the headache of the unprofessionalism and wasting their money. This experience has been extremely frustrating, and the customer service from Tom Hall Auctions was unacceptable. HiBid has confirmed that they cannot block or delete my account and acknowledged that what Paul stated was very unprofessional. They have noted this incident for future reference and reached out to Tom Hall Auctions to emphasize that not returning phone calls and emails to customers is not appropriate. If you look at other reviews, the shipping charges and timely shipping is also noted to be horrible. I felt it important to let others know. Their excuses in prior responses stating that they list their auctions on multiple sites and get multiple views still do not give them the right to be unprofessional and not respond in a timely manner to people who purchased through their company. I would not recommend this auction company to anyone, especially if you value timely communication and professional service.

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    Tom Hall Auctions - They got a small amount for 3 of these chairs. Wast of time.

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    They got a small amount for 3 of these chairs. Wast of time.

    Brown Bros Auction

    Brown Bros Auction

    3.8(9 reviews)
    51.4 mi

    This auction house has changed significantly over the years. In the past, auctions could last all…read moreday, with auctioneers actively engaging the crowd to drive bids higher. In the box lot area, there was even an auctioneer--an older man with a cane--who might spend 45 minutes or more on a single box. There was also a small kitchen where you could buy freshly cooked meals, which added to the overall experience. Today, the approach is very different. I see little to no online advertising for their auctions compared to other auction houses, aside from their website and a limited group they notify directly. Auctions now move quickly: items start low and end fast, with minimal effort to increase the final price. While this format can benefit buyers, sellers should be cautious. With the current pace and lack of active bidding, it is unlikely that items will achieve strong selling prices.

    My son and I have been going to Brown Bros. for years. You NEVER know what you might find…read more Ephemera, books, jewelry, household goods, paintings, games, tools, coins and much more. Even if you don't buy anything, it's worth the trip. Blaine is full of great stories. There is always at least a few items that surprise. The auctioneers do their best to get the most for their consignors but there are still bargains to be had (if you have knowledge and a little vision!). Definitely part of the week for which I always look forward. The people who work there are all a delight. Usually about 4 auctions going on simultaneously so you have to stay on your toes! J. Andrew Solis, M.D.

    Dean R Arner - auctionhouses - Updated August 2026

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