When purchasing a vehicle, I make it a point to give all the area dealers a fair shot, so when I…read moresay Hastings Chrysler Center went over the top to best nine other dealer groups to earn my business, I mean it. People in the Twin Cities always hear that heading out of town is "worth the drive" for a new vehicle, but this dealership actually proves it. They blew every competitor out of the water in every single category, from customer service to pricing, and they offered the absolute best deal by a long shot. The entire experience was exactly how buying a vehicle should be: clear, honest, and completely straightforward. A massive thank you to my salesperson, Kyle, the managers, Sam and Isaiah and Roger in Finance for making the process so seamless. Make the trip down to Hastings!

I have been trying to trade my car in but it's been difficult since I owe more than it's worth. So…read moreLogan from this dealership reached out because I was trying to get an idea on the value of my car. I explained numerous times that I did not have a co-signer or a down payment. I filled out the application and they started making inquiries after inquires. I was told that they needed to see my vehicle to get an accurate value. Fair enough! I had planned to go up there on Saturday and I was going to cancel but Logan told me he got me approved and congratulations. So I drove 40 minutes from Edina and when I get there Logan tells me he got me approved for a Subaru Forester. Not a bad car, but what was neglected to be mentioned was the car was a 2017 with over 150,000 miles and no warranty. Didn't let me look at it nor did they provide an Ipacket and there was no carfax report to look at. So I'm waiting and waiting to see this car when this kid from finance comes out to tell me I need money down. Now, I'm beyond livid. I explained to this kid that I had already told Logan I didn't have any money down or a cosigner. I said I drove all the way here for nothing and they wasted me time. If I'm told I'm approved and congratulations, that usually means the deal is done. No apology and this kid from finance didn't seem to care that he just lost a customer, but seeing that they only have a 2.9 rating is starting to make sense. Logan told me he had a number of different cars to look at but didn't show me a thing. I've been to other dealerships and this is by far the worst experience I've ever had. Telling people they're approved under false pretenses, they should be ashamed of themselves. Stay away from this dealership.

Poor Communication and Wasted Time…read more Before driving to the dealership, I called and provided my price range ($39,000 OTD), specifically asking if this was too far off to avoid wasting the trip. I was told they could "negotiate in person" and to come in. The appointment setter sent the wrong address to their sister location. Upon arrival, the truck wasn't ready for viewing. After the test drive, I offered $39,600 out-the-door--higher than my initial phone range. The sales team disappeared for 10-20 minutes, then returned saying they "couldn't make any money" on the deal. No counteroffer was provided despite the truck sitting on their lot for over six months. The next morning (December 30th), I received a text asking if I could go higher. I reiterated my offer and stated I could finalize same-day. Despite year-end timing and their extended inventory aging, I never received a response. They also lowered their online price the Dec. 30th after claiming "They were making no money" Issues: * Encouraged me to drive in despite knowing my budget was likely too low * Vehicle wasn't prepared when I arrived * Refused to provide any counteroffer or specific number * Followed up the next day but then ghosted completely * Six months on lot suggests overpricing or underlying issues If you can't work within a buyer's stated budget, be honest upfront and save everyone's time.

Awesome workers inside. Very helpful people. This is my favorite Hastings dealership!!read more

Saw a beautiful Chevy 3500 online and went to test drive it. A few hours later I traded in my car…read moreand drove away in a 3500 Chevy, the staff was very knowledgeable, courteous personable and my Lady and I had a very good experience and would encourage anyone looking for a new or used vehicle to stop by Tri-Rivers. We look forward to our next purchase and our first and only stop will be Tri-Rivers

BUYER BEWARE!! Do your diligence working with them! Ask for a private pre-purchase inspectionread more

a good friend who is a recent widow was stood up twice by this dealers buyer who made appointments…read morewith her to be buy her truck outrigh. I would stay clear if they treat a recent widow like that!

Amazing, we ran in there at the end of the day and within an hour we were driving home with exactly…read morewhat we were looking for. Dave was patient, knowledgeable and super friendly as was everyone there. I've been trying to get my husband to buy a truck for five years and something about this place and Dave was the magic that he needed to get it and he is so excited and happy for his new toy.

I just bought our 4th vehicle from here. Matt was our sakes man the last 2 that we bought and he is…read moregreat to work with. Customer service is top notch. Sales staff and mechanics are the best. If you are looking for new or used this is the place to go.

We came to this dealership looking for a family vehicle and were greatly turned off by the lack of…read moretransparency and friendliness of this place. We spoke with a salesman named Pat and my impression is that he wanted nothing to do with us when I told him we had a smaller budget for a vehicle. The first car on the lot that he recommended to us wouldnt even turn on (yikes!) And anytime we mentioned wanting to look at more vehicles within our budget he seemed annoyed with us and told us we didnt want the vehicles we were interested in. Personally I would not recommend this place. We ended up find a much better deal elsewhere with much better service.

The guy at Carlson are always upfront and honest. There have been several times I've taken my cars…read morein when the check engine light was on and they've rest it without an unneeded repair. They have a great turnaround time and will fix anything. They also sponsor our baseball field in town and are a community asset!

I have trusted Steve, Brandon and team with all my car repairs for a long time. If you want to be…read moretreated right and only have needed repairs done this is the place to go.

Just wanted to say a BIG thank you to the guy who stopped yesterday (12/29) in Lakeville to help…read moreour semi driver get out of the snow on the exit ramp. We really appreciate your help and professionalism. You definitely earned a new customer for the future!

I would never use this tow truck company. They are partnered with a service to come pick up cars…read morefor sale. I set two appoitments where they no showed for both of them. I was waiting around twice in a 4 hour pickup window...no heads up, no getting back to me, and wouldnt even answer their business line. Very Unreliable company that wasted my time.

This has been the best car buying experience I've ever had (approx. 35 cars now). I'll admit I was…read morea bit apprehensive at first since I hadn't seen the car in person, but I trusted the reviews, and now I can now add my own positive experience. Matt made this a seamless transaction, and I'm one happy customer. The transaction on my end started rough but Matt stood by me, and I appreciated the way Matt helped me through my issues. The car is everything I'd hoped for, and I'm thrilled with how it turned out. I couldn't be happier with the car, it's in beautiful shape! My mechanic looked it over and was genuinely impressed. My friends and I rely on "word of mouth", so I'll make sure everyone I speak to about this car hears about this great experience. Thank you again Matt

Just read the other yelp. Matt was slow to respond "always out of town" when we had a deal he…read moremagically had a 2nd person bid. Then after increasing price he denied the loan (said car had a issue) Matt used me a leverage to sell for more to someone else. Sad I traveled 2000 miles to test drive and make a deal. Matt is not a honest person

Very pleased. One suggestion though...appraisal should be an add on…read more I was considering buying a car from a dealership 2 states away. Called Lemon Squad and paid the $330. 2 hours later the inspection began. Results were in my email 36 hours later. Inspector did a thorough job and included 72 pictures including one if the code scanner results. They also measured the tread depth of each tire and included all findings in an easy to ready report. Lemon Squad saved me the disappointment of flying to Illinois in winter to pick up a sports car only to learn the tires were barely legal after the dealer ad and salesperson repeatedly assured me that everything on the car was mint. The dealership has since refused to replace the tires (3/32nds) or discount their price as they are selling the 2001 Corvette Z06 with 22,000 miles as-is. Thank you, Lemon Squad, for helping a guy out.

Paid for a pre-purchase inspection so I wouldn't buy someone else's problems. Unfortunately, that's…read moreexactly what happened. I found major brake vibration on my first drive, a significant oil leak, and power running board issues almost immediately after taking possession. Instead of explaining how these were missed, Lemon Squad just kept sending the same canned response about their inspection being "visual and non-invasive." I wasn't asking for a warranty--I was asking why obvious issues weren't caught. The customer service was just as disappointing as the inspection. I won't use them again. They could improve by not having canned responses such as it's visual and non invasive. In one of the photos you could zoom in and see cut wires. I diddnt catch it because I didn't think I needed to indirect the inspector's work. All in all it was a mistake ever trusting them! So yourself a favor and just look up local mechanics and ask them to go do it.

My truck fuel pump went out on my way home from Street machine nationals, I called state wide and…read morethey sent a tow truck out right away, Jesse was the drivers name he was very professional and polite, I rode with him back to the shop where my husband met me. They responded in a timely fashion, did a great job towing my baby back to the shop. I definitely recommend!

Allen with Statewide Towing saved me from a nuclear meltdown tonight. My car started acting strange…read morea block from work and a block from its dealership. I thought, nah, I will be alright, I can take it in tomorrow if it happens again. Fast forward another mile, I am pulled over calling roadside service because my car is now making a bizarre sound and shifting weird. I sort out everything with RA and they text me that Statewide is coming to get me and drop my car off at the dealer (yes, the one my dumb arse passed earlier). He showed up within 20 minutes, packed it up like a champ, had a lively conversation in the cab (again, saving me from a total tear fest - who needs car trouble), dropped it in the dealership parking lot like a champ (no scrapes, scratches, damage, just parked neatly like it never happened), and waited for me to fill out my key drop ticket. I have worked with a couple towing companies in the past, but the passion with which Statewide Towing showed for serving its customers tonight won them a spot in my favorites/contact list. I pray I never see Allen again under bad circumstances, but I am happy to know if I need Statewide Towing again, they will be there and ready to roll. Outstanding job! Edit 09/28: I ran in to Allen when I picked up my vehicle this week! What a funny guy, remembered me and had a quick, friendly chat. Hopefully this will be the last time I am in a vehicle conundrum for a while!