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    Cernohous Chevrolet

    4.3 (6 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Cernohous Chevrolet

    Routine automotive maintenance

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    Jeff Belzer's - Jeff Belzer's Chevrolet Showroom Floor

    Jeff Belzer's

    (221 reviews)

    if I could give 0 stars I would. I rented turo vehicles from Jeff belzers and the communication is…read morehorrible. Not only did they rent me a car that was filthy inside (sticky substances and smears everywhere) but also when I tried contacting them about it, they never got back to me. They happily took my money though.... I had already rented another vehicle prior to my horrible experience and when I tried to cancel, I still could not get ahold of anyone. When they finally realized I never picked up the vehicle (after the trip was done), a manager finally called me saying he was going to refund me for my trip since I never used the car. Did that happen? No. I contacted him multiple times after and got no response. They clearly are happy to take your money but not provide an even decent customer experience.

    1 star because 0 is not an option. First, let me say that I…read moredid not purchase my Chev here ... they lowballed my trade, so I bought from a different dealer and got even more than I was asking for. (FWIW, my spouse had the exact same experience) My issue is with service. Gone there 3 times, only one - a basic oil change - was fine. The other two times I was turned away because - despite having a confirmed appointment including text and email reminders - I was told I didn't have an appointment. Apparently they know their online tool doesn't work but its still on their website. IMO, not my problem - I have an appointment with several text and email confirmations so they should honor it. Just today, I showed up for yet another 'phantom' appointment for an intermittent issue. Because I knew the vehicle may not demonstrate the issue in the service bay (it is an intermittent issue after all) I have been taking videos for WEEKS to demonstrate the issue, what it is, and prove that it is persistent. At first, the tech was just going to turn me away for my apparent lack of appointment ... but I refused. Again, not my problem that your scheduling tool is broken. So we went to my vehicle and, of course, could not replicate the issue. I explained I knew that would be the case so offered up my videos. Flat out refused - said there was nothing they could do, and videos were worthless. Not a "hmmm, let me see what our techs think" or even a "gee, sorry this is happening - we'll take it and see if we can try to troubleshoot it". He didn't even want to see the videos to better understand what I'm dealing with. (It's the lift gate, by the way ... it only works about 20% of the time on a '24 traverse) Now I get it - it's like going to the doctor and magically being well. But this issue persists, it will persist, and I cannot predict when it will happen. So it sounds like unless the stars align and I show up for a non-phantom appointment and the issue just happens to be observable at that precise moment in time, they will not do a thing. The blatant refusal to honor my appointment coupled with the "nothing I can do" mindeset - - - I'm done. I'll drive three cities over to where I bought the vehicle rather than deal with this crap again. DO NOT RECOMMEND.

    Hastings Automotive Inc

    Hastings Automotive Inc

    (16 reviews)

    Poor Communication and Wasted Time…read more Before driving to the dealership, I called and provided my price range ($39,000 OTD), specifically asking if this was too far off to avoid wasting the trip. I was told they could "negotiate in person" and to come in. The appointment setter sent the wrong address to their sister location. Upon arrival, the truck wasn't ready for viewing. After the test drive, I offered $39,600 out-the-door--higher than my initial phone range. The sales team disappeared for 10-20 minutes, then returned saying they "couldn't make any money" on the deal. No counteroffer was provided despite the truck sitting on their lot for over six months. The next morning (December 30th), I received a text asking if I could go higher. I reiterated my offer and stated I could finalize same-day. Despite year-end timing and their extended inventory aging, I never received a response. They also lowered their online price the Dec. 30th after claiming "They were making no money" Issues: * Encouraged me to drive in despite knowing my budget was likely too low * Vehicle wasn't prepared when I arrived * Refused to provide any counteroffer or specific number * Followed up the next day but then ghosted completely * Six months on lot suggests overpricing or underlying issues If you can't work within a buyer's stated budget, be honest upfront and save everyone's time.

    Awesome workers inside. Very helpful people. This is my favorite Hastings dealership!!read more

    Hastings Chrysler Center

    Hastings Chrysler Center

    (29 reviews)

    When purchasing a vehicle, I make it a point to give all the area dealers a fair shot, so when I…read moresay Hastings Chrysler Center went over the top to best nine other dealer groups to earn my business, I mean it. People in the Twin Cities always hear that heading out of town is "worth the drive" for a new vehicle, but this dealership actually proves it. They blew every competitor out of the water in every single category, from customer service to pricing, and they offered the absolute best deal by a long shot. The entire experience was exactly how buying a vehicle should be: clear, honest, and completely straightforward. A massive thank you to my salesperson, Kyle, the managers, Sam and Isaiah and Roger in Finance for making the process so seamless. Make the trip down to Hastings!

    I have been trying to trade my car in but it's been difficult since I owe more than it's worth. So…read moreLogan from this dealership reached out because I was trying to get an idea on the value of my car. I explained numerous times that I did not have a co-signer or a down payment. I filled out the application and they started making inquiries after inquires. I was told that they needed to see my vehicle to get an accurate value. Fair enough! I had planned to go up there on Saturday and I was going to cancel but Logan told me he got me approved and congratulations. So I drove 40 minutes from Edina and when I get there Logan tells me he got me approved for a Subaru Forester. Not a bad car, but what was neglected to be mentioned was the car was a 2017 with over 150,000 miles and no warranty. Didn't let me look at it nor did they provide an Ipacket and there was no carfax report to look at. So I'm waiting and waiting to see this car when this kid from finance comes out to tell me I need money down. Now, I'm beyond livid. I explained to this kid that I had already told Logan I didn't have any money down or a cosigner. I said I drove all the way here for nothing and they wasted me time. If I'm told I'm approved and congratulations, that usually means the deal is done. No apology and this kid from finance didn't seem to care that he just lost a customer, but seeing that they only have a 2.9 rating is starting to make sense. Logan told me he had a number of different cars to look at but didn't show me a thing. I've been to other dealerships and this is by far the worst experience I've ever had. Telling people they're approved under false pretenses, they should be ashamed of themselves. Stay away from this dealership.

    Cernohous Chevrolet - car_dealers - Updated October 2026

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