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Oak Lawn, IL

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Kohl's - Ugly sweater

Kohl's

2.6(26 reviews)
3.2 mi
•$$

Well quite ambivalent with this store. And I shop there a LOT & spend good deal of money there…read more(it's closest store to me of my liking). This is the thing. Yes, they offer nice refund policy (comes in handy when I almost NEVER have proper time to try on there). And THAT IS important & an overt asset. NO shopper would say otherwise! However, has their selection & quality gone DOWN the drain lately. Not their prices though...they continue to rise. So I'm entirely bewildered. Forget shopping there without SOME kind of coupon, which admittedly I do too often (meaning one SHOULD time it to shop only when having coupon deal from charge card...like the 10 to 30% off---which unfortunately is usually 10 for me always & not enough of a dent, doesn't even cover tax!!). BTW....NO way their selection of ladies jeans normally run $120 or higher---this is Kohl's & they are regular jeans (often Levi's, Lee, or what have you! Nothing outstanding!). So even with discounts, sad to report....they come in higher for SAME product elsewhere. NOT right. But worse...and for me this is the WORST....they must deliberately leave their "sales" and "clearance" racks an entire MESS. I Mean, complete disaster!! Apparently the workers there are BLIND to this clothes frenzy. Check it out sometime....this is what you will find: ALL the sizes are on wrong hangers (yeah,NO medium...though hangers say medium OR large with size 0 or 2 item on it) & the racks SO disheveled & OVER-stuffed, you can't LOOK at the clothes .You can't get an item OUT of there. Which HAS to be by design. I saw a "news report" on shopping where the pros were stating that is Not by happenstance (as for the "stores"....they blame the customers for it, let's be honest! BUT why wouldn't they FIX them then?) ---they illustrated how stores are notorious for leaving those racks in entire chaotic & frenzied fashion (so you can't FIND anything) so you basically kinda surrender & just shop on the other "ordered" racks. It's totally TO discourage you, make it impossible! I thought...yep, that's exactly IT!! There's NO way to stand there & weed thru the clearance racks with all the sizes being labeled wrong & such, prices missing & other deliberate confusion....like I see most frustrated others do....I just plain GIVE UP & maybe look elsewhere in the store. Well...you know what??? NOT OK!!! ...not Kohl's or anywhere else plotting such device to have us spend more. Because the smart consumer WILL work around that & go elsewhere. Like Amazon or another DECENT stores that keeps clearance racks in some kind of semblance of human order. And I gotta say, that's quite unfortunate (it's gone down hill) as it's a staple of my closet wardrobe. They need to work with their P.A. to NOT load store up with inferior (and overpriced) merchandise as one once used to find GREAT stuff at "end of season" sales----at afforable pricing. What I've learned is that is not much possible anymore; it's a lot of really ugly, defective & odd creations one is left digging through. What the heck!! WHY??? NO one in their right mind is going to buy that junk. Really. No one. Years ago, you never saw crap at Kohl's. NOT that I recall (inn such overwhelming abundance anyhow) I am NOT the only person to feel this way, I've talked to many once-loyal Kohl's shoppers equally dismayed & confused. OH...and FORGET holiday time...it's a madhouse with wrap-around lines worse than Great America!! For life of me, have NO idea why...they aren't giving things away!! AlI know is, all that said... I STILL go in there, hopeful & full of promise but sorta feel they gotta earn me back as I am spending LESS & less there ---too much competition for them to allow these issues to continue. Soon, like many have gone....I'll disappear too.

Not always the cleanest. Usually the floor is scattered and disorganized. I do like that they have…read morethe Amazon return and the Sephora at this location, which makes my life easier. The employees don't ever greet anyone anymore nor do they seem very friendly at the counters. The self checkouts are nice, they don't have anymore cashier stations, but it can be a little congested. Nice variety of clothes, but not always where you'd think something should be.

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Kohl's - Ugly sweater

Ugly sweater

Kohl's - Big parking lot

Big parking lot

Kohl's

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Target - Menswear

Target

2.6(33 reviews)
3.0 mi
•$$

Hey fellow Yelpers! I've been to this Target very few times. I usually don't go to this Target due…read moreto it being a little far compared to my go-to which is the Oak Lawn location. I wasn't really looking for anything specific, but I had some returns to do and wanted to check out the clearance section. There's only 1 entrance at this Target location and lots of parking. I'm assuming because it's not as big as other Target locations where there are 2 entrances. Bathroom: The bathroom is located on the far right side of the store near the entrance. The bathroom was very clean! Always love a clean public bathroom! Customer Service: The customer service experience was okay. I wanted to do my returns first since the exchanges & returns area is closest to the entrance, but there was no one in that area when I came. I waited about 10 minutes and still no one came, so I ended up doing some shopping and then doing returns last. When I was checking out, a cashier was talking to a customer for a good 5-10 minutes. I already laid all my stuff I was going to buy on the checkout counter and the customer already paid for her stuff. I low key could've gone to another cashier and would've checked out faster. Merchandise: This Target location had some decent stuff. The clearance section was so huge. There were clearance sections in different parts of the store, but I had a blast in the clearance area in the women's section. Definitely bigger than other Targets I've been to and I was able to find really good deals like $3 shirts and $9 black slacks for work, so I'm happy with my purchases. Overall Experience: Overall, I had a good shopping experience at Target at the Crestwood location. The only feedback I have is ensuring that there's at least 1 person in the exchanges & returns area always just in case customers come by. Maybe adding a bell or something that can signal staff that there are customers in the exchanges & returns area would help!? Just my thoughts here! Overall, the store was easy to navigate & I'm happy with my purchases. I hope this review helps Target in the Crestwood location, Target in general, & its current and future customers. Have an amazing day!

Ulta is what brought me here. The checkout process for Ulta purchases is seamless and much…read moreappreciated!

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Target
Target - Menswear

Menswear

Target - Huge clearance section in women's department

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Huge clearance section in women's department

TJ Maxx - My goodies in a reusable bag.

TJ Maxx

2.4(5 reviews)
0.6 mi

Excellent experience. These other yelpers are on crack & have nothing else to do besides nag. If…read morethe store ever has 'tanks' out it's because on a daily basis the shelves are being restocked, get permission from an employee so you can dig through the merchandise that is being put out. Any clutter, I've been told, is because the store has an extremely small processing room and there is no other option but to push out extra merchandise. Also, If you're going to criticize customer service don't forget to point out customer manners & flaws. I have seen customers act like animals. Customers will go in and act like children. Making mess, insisting they get their way even with set policies. It's truly embarrassing. This past year there has been shameless people walking out with thousands of dollars in merchandise! These employees are doing the best they can. They aren't perfect, & majority of them are young so don't forget that!

From Rita the rude coordinator to incompetent Estephani they should leave if they can't do their…read morejobs correctly or with a polite attitude. Customers are given a hard time over simple transactions, and the staff's attitude makes the entire experience uncomfortable and frustrating. Customer service should not be this difficult especially as a customer, I shouldn't have to guide them on how their register works. Management seriously needs to retrain the staff at this location on professionalism, communication, and how to properly treat customers. It's been multiple times at this location where I have experienced and have witnessed how they give customers a hard time because of lack of knowledge.

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TJ Maxx - Tanks like these are all over the home department but don't dare look in the direction of one or you may get yelled at by a rude employee!

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Tanks like these are all over the home department but don't dare look in the direction of one or you may get yelled at by a rude employee!

HomeGoods

HomeGoods

4.1(9 reviews)
0.7 mi

The store opened August 18 next to a new TJ Maxx as they are one company. The shopping mall there…read moreis beautiful, well layed out , winery restaurant nearby. Home Goods opened at 8 but it was pouring rain so I did not get there till 10am. It was packed..like all of Oak Lawn thought it was the last day on earth. Home Goods knocked it out of the park with plenty of staff, cashiers, helpers to load your car, a packed store with all your favorite design items. They had staff keeping shelves arranged and tidying up aisles. Expediters would find you a cart person to move your item up front because if you left it- it would be gone to some other customer who was faster than you. They had a beautiful champagne frosted mirror foyer table I got for $50 less than Minnesota when I was there. The aisles are a little tight but who cares when you are in heaven. It was men, women, couples, the whole neighborhood must have arrived. Parking lost is spacious but packed that day. They had people keeping carts back in from the lot. You could feel the frenzy and delight of us all as we found great deals, rugs,furniture, lamps, mirrors, linens, beautiful art work drapes and accessories. It is always a happy place when I see beautiful things like that. Well planned opening with well trained people, plenty of staff who were very nice and free Home Goods huge Shopping bags you could keep on entry as you arrived and take home. It replaced the store across from Ford City and so much better an arena to shop at.

My new favorite store to explore! I cannot stay away from all the fun items to try in their…read morespa/beauty section. Found this amazing 24K serum that I normally couldn't afford. I also like to "decorate" the office I don't have, yet! Or seasonally change the look of my Babe Cave . Also, their food section has a ton of new items to try.

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HomeGoods - Valentine's Day pillows

Valentine's Day pillows

HomeGoods - Skull vase and pumpkin mask

Skull vase and pumpkin mask

HomeGoods - Caged bird skeleton

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Caged bird skeleton

Ross Dress for Less - Beige and black striped area rug

Ross Dress for Less

2.2(12 reviews)
3.4 mi
•$$

This place is always a pleasure to shop. You just don't know what you will find here. I was out…read morewith my sister and her daughter doing some school shopping and I lucked up on a birthday gift for my other sister. Got here a mini Ed Hardy carrying bag. She love it. It was at a great price too, so I was pleased just as well. LOL Only giving four stars for the lack of cashiers and floor support.

Hey fellow Yelp users! I went to the Ross at the Crestwood location on 6/09/24 from around 9:30 am…read more- 11:00 am. Items: They had a decent selection of items. I was specifically looking for more workout clothes since I'm a sub Group Fitness Instructor at the XSport not too far from the Ross. I ended up successfully finding some new workout pieces to add to my wardrobe. Atmosphere: I thought the atmosphere was okay. I did find it rather strange that they had no music playing. I was literally shopping without music for like about an hour to an hour and a half lol. They didn't play misic until around 10:30 am or closer to the time I left the store. At other Ross locations and other retail stores, they usually play music, so I just thought it was strange that they didn't play music right away. Customer Service: I thought customer service was great. The line wasn't too, but there was only one person at the cashier register at the time. I ended up doing a return before doing my purchases. Unfortunately, I wasn't aware of this. I attempted in returning a cologne that was in a tin container and cashier/sales associate let me know that unfortunately I can't return cologne since it wasn't sealed. Overall, I had a good first experience with my visit at this location. I will definitely come back if I'm ever in the area. I hope this review helps Ross & its current and future customers. Have an amazing day!

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Ross Dress for Less
Ross Dress for Less
Ross Dress for Less - Really good oatmeal. 7$ in the grocery store. 3$ here.

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Really good oatmeal. 7$ in the grocery store. 3$ here.

Deals - deptstores - Updated October 2026

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