I hate to be that person, and I truly am not someone who complains about companies, as I try to…read morealways be understanding and give the benefit of the doubt, but I just cannot recommend Crown and Blade to anyone. I found their company this spring, and we signed up for treatments this year. Even though they're decently more pricey than Spring Lawn or Tru Green, I went with them to support a local company. Things were great at first. Their treatments are good, I will happily give them that. Our weeds were finally under control, but after this fall I will not continue to utilize their services. If you don't know much about lawn treatment (I don't either, admittedly, but I can research online) they apply a slow release treatment, which is intended to be reapplied about every 4-6 weeks (confirmed by multiple sources online, some even say 6-8). We literally had three treatments within 5 weeks, at $65 each. Three treatments, on 9/18, 10/03, and 10/25. In 5 weeks. Treatments that are intended to be 4 weeks apart at minimum. After the second treatments on 10/03 (2 weeks after the last), my husband called, and we were given a refund for that treatment. So that part was cool and good customer service. The real issue I have is that when I called after the last treatment today to ask about another issue and brought up the timeframe between treatments, the owner assured me that it had not only been 5 weeks. He said something along the lines of "Well if you've ever worked in customer service, you know the customer is always right," and then proceeded to tell me I was wrong. Even after reading him the dates (listed in front of me on their website - it's not as though I was coming up random dates on the spot), he insisted that he would send us over a statement with the dates of treatment. So, was he going to change the dates to make it look better? He offered repeatedly, even after I clarified that I had that information in front of me already. I also have my suspicions that they were skipping out on my backyard (or just not doing the full thing), but I don't have any proof aside from our weeds absolutely not dying this fall in the back when they're looking great in the front yard. Ultimately, being told by the owner that I am wrong and misinformed when I'm using information directly from the company's website is enough for me to switch over to a new company. He admitted that he was out in the field and not at a computer, but why would he insist in the first place that they wouldn't do treatments that close together when he had no way to verify at that moment?

From the owner: We enjoy creating and maintaining green, weed-free lawns for you. While servicing your property, we…read moreare also happy to provide pest control services so you, your family along with your pets can enjoy your outdoor spaces to the maximum. Don't hesitate - contact us now to take full advantage of a stronger, greener lawn this year.

I had been stung for the last time. I decided to call a professional. From my first phone…read moreexperience, to the Bees being eradicated, I was impressed. The Owner is a great guy that explained what he needed to do, and had the tools to get the job done. I would strongly suggest Summit City Pest Control.-Fred

From the owner: Summit City Pest Control has been serving the greater Fort Wayne area for over 5 years. Whether…read moreyour need is small or large our experienced technicians have the knowledge it takes to get rid of virtually any pest issue you may have. Bees, Ants, Spiders, Bedbugs, Roaches, Flies, and Rodents are just to name a few. Call us today!

Tristian was willing to help me after seeing a post on a community site. He was here within 24…read morehours of my post and his pricing was extremely affordable. I have had an issue with yellow jackets for about a month, but I've let it go because i wasn't able to afford help. Pest Patrol was more affordable than any other pest control I looked into! Very much appreciate your professionalism and help!

I had spiders in my basement and I called Pest Patrol to get a quote, Tristan came out the very…read morenext day. He was very knowledgeable and unlike some of the big name exterminators, he actually took the time to explain to me how the spiders were getting in, what he could do to get rid of them, and what preventative measures I could take to ensure they don't return. His rates were extremely reasonable and I made the decision to have him spray that day. I definitely recommend this local business!

Paid almost $500 for half a year of pest control without ANY call outs for service. This was during…read morewinter before there were even really any pests to be controlled. After realizing I was about to start getting charged even more during actual pest season, I called Mike to ask some questions. He confirmed that they had been charging me $40/mos just to come "check" bait stations, and that mine hadn't really needed much bait. Yikes. Really? When I told him we'd like to cancel he proceeded to charge me an additional $120 for cancelation. The only businesses who charge cancelation fees are the ones who know their customers are eventually going to get tired of being ripped off, and want a way to soften the blow of losing customers to bad business practices. You can find better pest control cheaper. I am confident I can find someone honest enough not to bill me for nothing for several months to help them through their lean season, and then fleece me again on the back end when I cancel.

I contacted this company using Apex's own website contact us form. It was a very simple question…read more No response from them whatsoever. It's been well over a week. If there was a glitch in the system, let me know and I'll be glad to change my review. But as of now, I am looking for another company to handle my pest control needs.

The one star is mainly for Danielle who answered the phone on Feb 12, when i had questions/issues…read moreabout the pest inspection report that I got back from Aardvark. But, not just that.. Basically, information i should have received from Aardvark BEFORE ordering the report was not provided until after i submitted payment in order to view the report. Specifically, 2 things: - the attic space, and - the crawl space (arguably, the 2 most important spaces to inspect, of any home) Neither were inspected. Also, several parts of the main home and garage were not inspected. Which surprised me. When i asked about the attic and crawl space, i was told by Danielle that neither were accessible. This is objectively incorrect because the home inspection company (home inspection was done by a different company, thankfully) was able to get into the attic and inspect the space, and a crawl space specialist i ordered was able to get into the crawl space. Crawl space specialist said the crawl space entry was standard size - he gave me this info in writing, via a text message, after he checked the entry. About the attic, i was told that the attic needs to have a pull-down ladder for the Aardvark inspector to check the attic, but i was only told this AFTER i had already ordered and paid for the pest report from Aardvark (this is not something i even knew i had to ask about because the attic IS ACCESSIBLE, it just doesn't have a pull-down ladder; instead, it has a panel that you just push up and move to the side/out of the way; the size of the entry to the access is fine. Back to Danielle.. She would not let me finish even a single sentence that came out of my mouth. For example, i'd say "it says you weren't able to access the attic.." and then she would explain why..and then, when i would try to give her additional information or ask a followup question (like, "did the inspector even ask for a ladder available at the home?"), she said (her *EXACT* words), "it doesn't matter". This type of exchange between the 2 of us went on for several minutes..She tried to hang up on me several times after cutting me off mid-sentence. I told her: I asked another pest inspection company about getting into the crawl space, they said they could get in. I am going to pay this other company for a pest inspection of the crawl space from this other company. She said "That's fine." I didn't even come close to my original goal of the call, which was to give Aardvark a chance to make things right by refunding my money so that i could pay for an actual inspection instead of just a report that basically says: "Several spaces, including attic, crawl space, several parts of the garage, main home, and exterior are inaccessible, but what we could see looked fine". Danielle was unbelievably rude. She should not be in a position that has her dealing with customers directly. EDIT (Feb 14): i was offered a refund by Aardvark, but this happened *only after* i showed them the inspection report from the 2nd Pest Inspection company that i hired/paid for (2nd company was able to get into the crawl space) AND **on the condition that i take down my 1-star review of Aardvark**. I think it's important to let others know what they might be in for, based on what i experienced, so i'm leaving the review up, even though it means i won't be getting my money back for a worthless inspection report. PS. The other inspection company that came out found an active infestation of powder post beetles in the floor joists of the crawl space (NOT an insignificant finding).

As a first time homebuyer, I wasn't sure what to expect from my home inspection. However, Aardvark…read morewas so easy to work with and explained every step along the way. I had Tom as my inspector and he was wonderful! He went through the home extremely thoroughly checking every nook and cranny as well as letting me know important utility and servicing information, any items to be aware of plus what items in the house should be updated versus what items are natural wear and tear and can wait a bit. Plus, they made the payment and also reporting process simple as I received my report later that evening. Overall I had a great experience with Aardvark (shoutout to Tom, a great inspector!) and would highly recommend them to anyone needing a home inspection.