I had him come to detail my senior mom's van, and he had her come out and take a look at her vehicle after he was done. She said it was good, as she didn't quite know what to look for. He had the mats out of the vehicle at the back of the van, and she never thought to look at them because she trusted he had done them. When I contacted him, I told him they looked as if they hadn't been shampooed like he said he had done. He offered to come back and "try again" but at that point, I decided to do it myself. I was able to wash all of the stains out of the mats with just soap and water and mild scrubbing. I was also able to get out all the stains in the rugs he said he shampooed without much effort. After looking over the vehicle, there were many areas that weren't cleaned to my satisfaction and he didn't even wash the windows. He came highly recommended, but I will definitely NOT be passing on that recommendation. Next time my mom can pay me $140 and I'll do it myself, and much better. read more
