Very disappointed in the lack of customer service and professionalism. My friend and I have been wanting tattoos for some time, and she was in contact with one of the artists at Deadline Design. He gave her the runaround several times while she was trying to get an appointment.
We're told to come in at 1 in the afternoon, but later tells us that because of a prior appointment, he wouldn't be able to take us until 7. We decided to let it slide, and show up at 7. When we get there, we're left to sit there for about a half an hour. The whole time, he's wandering round, chatting away with the customer that I assumed he had been working on, chatting with a few other guys that were there, and barely acknowledging us.
After 7:30 comes and goes, and at close to 8, he decides to go and get a slice of pizza, leaving us still sitting in the waiting area to wait for who knows how much longer.
I get that you're busy, but why not say that from the start when you had us believing that you could take us at a certain time? We just wasted time and travel for nothing. And my friend has a young child that she had to make arrangements for.
Anyway, I'm sure I'm going to get some backlash for writing this because they seem to like to immaturely ridicule people that give them bad reviews (Just check it out on their facebook page). Very professional! read more
