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    Services - DE Wayne Events

    Balloon services

    Inflatable rental

    DE Wayne Events Photos

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    10 months ago

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    Jump City Inflatables & Events - Castle bouncy house

    Jump City Inflatables & Events

    (14 reviews)

    Absolutely the worst customer experience I've ever had. From…read morestart to finish, working with this company was a nightmare. Communication was virtually nonexistent. While I was aware they might arrive the day before the event, they gave no heads-up or confirmation--just showed up unannounced and only called when they were already at my front door. Thankfully, I happened to be home. Otherwise, they would've dropped the inflatable wherever they felt like. Even though I gave them clear instructions on where to place it, they ignored me and set it up in the wrong spot. When I asked them to move it, they said they couldn't--it was too heavy--and only had two people on the job. Then, without asking or informing me, they plugged one of the blowers into my neighbor's outlet. They told me the blowers needed to stay on for over 24 hours (until the event) because the inflatable was top-heavy and might not reinflate properly. That is absolutely unreasonable and a huge liability concern. Pickup was just as bad. They were two days late and again showed up with just two people who couldn't move the inflatable. Instead of calling for backup, they dragged it into my wild grass so my lawn service could mow--completely flattening that part of my yard in the process. Then they left it there for another full day. When they finally came back, they again brought only two people, had to call for two more, and it took them over an hour and a half to get it off my property. The complete lack of professionalism and communication was outrageous. I had to make multiple phone calls just to get basic updates. At no point did they take responsibility or show even a shred of proactiveness. I will never use this company again, and I absolutely do not recommend them to anyone. Save yourself the stress.

    Great service for the most part. There was miscommunication about my garbage cans being dropped off…read morein a timely manner. The only other suggestion I have is to communicate drop off and pick up times. Other than that great service.

    DE Wayne Events - bouncehouserentals - Updated May 2026

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