They had plenty of clothing for your family, however this location did not have a lot of up to date clothing. The manager was very nice and the bargains are good if you find something. read more

Store is clean and organized along with a nice selection of merchandise. Staff is friendly and very helpful

This place has many selections of items, however the Loss prevention Guy refused to let me use the restroom,

Love this location it has some pretty good deals. The service is great - Paul is the best!!

My favorite location to shop. The workers are always very nice and say welcome as you come in. And they seem to keep the shelfs stocked with a variety of Items. The price is usually right. read more

Pretty cool store, it's like another Ross or Marshall type of place. They sell clothes and random household items. I came by and found a good deal on a picture frame. Lots of parking! read more

dd's DISCOUNTS - Discount Store Near Me - West Covina, California

Hello so the other day I wanna say I took the time to write this down and a lesson to be taught I took my family of 5 having a good time shopping around nearly spending about 500 bucks at the place when we about to pay the cashier was so rude young lady name Michelle up front with a purple star in the side of her head was so rude to my wife asked a question ignoring the fact that my wife asked her a question she ignored her it's was disappointing and disgusting I had to keep my eye on her for the rest of the time being because my wife was already pissed off that she had a attitude never will spend my hard earned money there at the place again once and last time I'll never ever go back just to prove a point if u go just try not going to the young lady and Sercurity was horrible we where trying to pay but keep look over assuming we where trying to steal I have kids and to feel like that in such a act I hope they business shuts down and hope to understand we are hard working family's and I would never wish this upon no other working family so if you plan to shop there just keep an eye and don't let no one treat u less than thank but this place needs to be shut down read more

The service is great! The reason I give it a one star is because the way employees are being treated! I've seen multiple times the same manager give attitude or yell at their employee. It is sad to see how miserable they look. Makes me not want to shop there :((! read more

I spent sadly over $100 at this dds shopping for work cloths and for my 2 babies with my wife. As I was at the register the employee was waiting for me to pay as I put new shoes on my 1 year old. A African American lady assuming she was a manager placed my bagged up items on the floor as if I was going to steal or get up and run away with the purchase. Worse feeling ever will never go back worst experience. She acts like if works at the mall or somewhere special it's DDs.... read more

I'll be honest - I didn't know what to expect when I walked into DD's Discounts. The area is kinda ghetto and I expected a ghetto discount store. DD's Discounts resembles Ross, and for good reason - it's a small branch of Ross stores. You'll see isles and isles of cluttered discount clothing racks and semi functional departments. I was shopping for some bibs for a baby shower and this store had a great variety for an affordable price. The ones at other retail stores like Target was just plain and pricey. They are located in the shopping plaza on the corner of Sunset and Francisquito. Ample parking lot too. read more

dd's DISCOUNTS - Discount Store Near Me - West Covina, California

I rarely give her one. But this was some of the worst customer service I have ever seen. We bought over $200 worth of stuff and I asked for some help out. We were parked in the handicapped zone right near the entrance. The manager said that they had no one there that was available to help us get the stuff out. I said let me tilt the cart back and just take it outside we are parked in the handicapped zone. They said no you cannot take the cart out. The cart had a tall bar making it difficult to take the card out. The manager said there was no one available to help take it out. But I know there was a number of workers doing stock work. and even upfront there was someone organizing hangers. There was also a long line but not all the workers where helping a the registers. They should've called the worker that were doing stock work and the hangers and have them help the cashiers bags of merchandise. They need to remember customer service is job one. If you don't give good customer service they will never be back. read more

dd's DISCOUNTS - Discount Store Near Me - West Covina, California

See all

Have yet to find a DDs with good customer service. If the cashiers wouldn't be in such a rush to get to the next customer maybe they'd be able to see that there's a security tag still on clothing. Now I have to drive all the way back so they can remove the security tag that didn't even go off as we left the store. So annoyed! To top it off stop calling for next customer when I'm not even done paying! Do you job correctly so I don't have to waste my time and go back because you failed to do your job. read more

I have come to this DD's a few times but one thing I can't stand which never fails to amaze me is I understand that the cashiers have to be done within a certain amount of minutes because they're timed per customer but what I can't seem to understand is when one person is trying to pay how are you going to call another customer to the register when the other person whos paying is not even done yet hasn't received their receipt or their change or taken their belongings off the counter. it upsets me that I have to feel so rushed so when they call me I just wait because I don't think that's right to invade a customer's space nor make a customer feel like you're rushing them out just taking their money. I love to shop here but sometimes that makes me not want to come here because you're looking at quantity over quality some people I guess just don't know what good customer service is read more

I just purchased a mini wardrobe from DD's for $50 !!! DD's is Ross to the next power. They have great deals on shoes, clothes, and even home products. It's amazing ! Give it a try you won't regret it ! It's not glamorous but it does the job. read more

dd's DISCOUNTS - Black Jesus ! - Discount Store Near Me - West Covina, California

Worse customer service ever!!! I bought a purse to gift to a friend, I was so confident in this purse that I was going to gift it without checking it for any damages. Thank God I checked it before sending it off as a gift because I saved myself the embarrassment of gifting a ripped purse. Imagine that! Anyways i came back to the store to return the purse without a recite because I bought the bag quick some time before noticing it was ripped so maybe lost the recite but anyway the supervisor at the time did not want to give me my money back for the ripped bag I bought at the store. Why are they even selling ripped bags? They could have at least exchanged the bag for a new one but they didn't want to. So they just lost a loyal costumer. People please check the merchandise you buy here!!!! read more

They should Let customers know ahead of time that once you purchase a merchandise you are not able to return it not even with receipt in hand you can only exchange or store credit that it is ridiculous.. we have the right to return for a full refund of our money... I was a customer of the DDS store not no more after this disappointed incident too bad there is no option for 0 stars read more

Discount clothes for discount prices. Reasonably clean. A LOT of good Nikes at discount prices. Nothing special. Worth a look if you're in the area, not worth the travel if you're not. read more

dd's DISCOUNTS - An ad posted outside the store. Makes me laugh every time I drive past. Have to wonder why the manager hasn't fixed it, though. - Discount Store Near Me - West Covina, California

This place is horrible. A friend of mine told me she had bought some scrubs there so I wanted to check them out. I took my mother there and she suffers from Chrons and ulcerative colitis. She asked for a restroom and the security guard talked to someone and sent her to the back of the store. She went back there and was told rudely that they don't have a public bathroom and she told her the security guard sent her back and she responded well it's broken today. She asked for a manager and she said she was the manager (Deanne). My mom had an accident and we left the store, she was humiliated. I couldn't believe she was sent to the back of the store only to be told she can't use the restroom, had they told her in the front or even if they had a sign posted about their public restroom policy it would have saved her the embarrassment. We ended up going to dental office a few doors down kind enough to let her use the facilities and afterward she cried in the car. read more

I went in with the recommendation of a friend. I immediately regretted it as soon as I walked in. I guess it must've been because it was during the peak of holiday shopping but it is inexcusable to have such a messy store. Everything was disorganized. I couldn't really find anything I wanted that struck as a deal. Every single toy I saw that day was already on sale for the same price at major retailers (if not already cheaper). read more

The cashier did not want to acknowledge her mistake of scanning an item twice which led to my family waiting like criminals for security to check the cameras if our plead was valid. read more

Is horrible how on a weekend they only have one register is so unconsidered plus bad for the business because customers like me will definitely NOT come back!!! I gave them one star & I still don't think they deserve it!!! read more

Amazing customer service! Definitely would come to this store. All of the workers are amazing and helpful with any questions we had. Adrian was very nice and helped us out. Very clean store. Verity of items as well. Overall very satisfied with today's shopping. read more

Coolest store in the area always have great customer service and dog treats for my dogs

If you want to look for cheap shirts or dresses to give for gifts this is a good store to come and shop. Its like a small ross.

I don't know why people give this place any less than 4 stars. This place is amazing it has great deals! Actually the whole plaza where its located is great. Especially the dollar store (one of my favorite stores ever). I honestly get such good clothes and some unique finds. I got a Sailor Moon shirt for $4 to $5. Its really a great place and I don't find the store dirty or the surrounding area ghetto. read more

Today we went to the store..and asked if I could use the restroom..You see I have chrones disease and was told to go to the back to see the manager..So I asked again can I Please use the restroom..Aug 21..like 12:30 pm.The manager told me the restroom was out if Order..So it could not be used..So I told her you cannot be open for business development f you have no working restroom..She refused to let me use the restroom and I had an accident in my pants..I was so embarrassed..The just looked at me like I was crazy..I will not be going to shop there ever again..It's bad enough to have an illness but to be ridiculed by the employees is the worst.. Living with Chronic Chrones..My friends and family will not be shopping there either..The manger said the restroom was out of service and that a plumber would be There to fix today..I can't believe people Felling humiliated We were shopping me and my daughter..I didn't just walk in the store read more

Employees: -Courteous -Helpful Merchandise: -CHEAP! -Long- lasting -Variety Notes: -WAY BETTER THAT EBAY!!!! read more

DDs discounts is awful. Its dirty, unorganized and the customer service is trash. We were peacefully shopping and my dad tried on a jacket and as soon as the cashier saw she stopped everything she was doing and aggressively came towards us. She looked at us as if we were stealing and told my dad to take off the jacket rudely. We did what she told us and for the rest of the time we were there she stared us like we were criminals. Very disrespectful, aggressive, and definitely ugly (not only personality wise). She was very discriminatory towards us and she was definitely profiling us. We will never go again and I hope they run out of business. read more

I use to like coming, but I think prices have gone up, I use to buy toys for my kids at a good price but now a lot of toys cost too much. But, If you have time to look around you will find something good at a decent price. read more

I have been going to this store and I'm happy with the store staff until last Friday when the store manager took care of my purchases and returns. She claimed she was the store manager but she was The meanest & rudest staff I encountered. She does not even deserve to be a cashier what more a manager as she claimed. Her name is Zerina. This happened at 9:50 PM when they are about to close that's why she did not want to accept my return because it's a lot of work for her. I hope management will do something about this & this Zerina should be reprimanded and should undergo counseling. I will start telling friends and relatives not to go to this branch . I feel bad about this store just because their reputation became bad just because of this Zerina. read more

This location sucks! I went to return a shirt and basically I could not because according to their cashier (holly) it has been worn, which is untrue since it has been in my trunk the last 2 weeks. I even had the tag. I feel targeted and feel like I was treated unfairly. I am Hispanic and I feel like this happened because of how I look. I will be contacting their corporate office In the morning, this is not ok, I shop there a lot and for their employee to treat me so rudely and basically embarrass me over a 10.99 shirt is quite ridiculous. Also the manager Zerina was very rude and unprofessional, when I asked for the corporate number she did not even acknowledge me she just wrote it and rudely slid the paper at me. Again not ok. For future reference I hope their employees receive some type of training on how to be courteous and honor their customers because without us DD's Discount would not exist. read more

No restrooms and apparently no exceptions. Employees would rather let an eight year old boy who was crying and already saying he couldn't hold it have an accident right in front of them. Horrible customer service and I know that neither my family or myself will shop your chain again! Shame on you! read more

This is my go to store, for many reasons. It's well organized and always have a lot of merchandise to go threw. You can find name brand clothing/shoes for a fraction of the price. Everything they sell is extremely cheap! You can easily buy a complete outfit including shoes for under 50 bucks. The staff are always greeting customers as soon as they walk threw the door. The only time I've seen this store a mess is during the holidays. Happy Shopping! read more

I go hear sometimes to get some deals like earphones, cellphone case, costumes, house clothes, school supplies. Tell you if you look, the bargains will appear. read more