Very straight forward and honest folks working here. I brought my car in to get my AC evaporator…read morereplaced. Huggins Honda diagnosed it for me but wanted to charge me an arm & a leg for labor. I called around and Callaway's quoted me a fair price. Need a ride home after you drop your car off? No problem! They have a dedicated associate that will drop you off and pick you up. When I picked my car up, the price they quoted is the price they charged me. No random charges/surprises/gotchas. They didn't try to up-sell me or try to get more money out of me. I highly recommend this place if you need your AC fixed. They also stand behind their work with a 12 month/ 12,000 mile warranty (no extra charge).

since they had a change in personnel two months ago service has gone down a lot. repairs are taking…read morelonger and appear to be very short with technicians. While I have been pleased with the work done over the last 20 plus years i may have to find a new repair shop

Found my forever shop. Nellie, Jose, and Jesus at LxToy Auto Care are the real deal, a family-owned…read moreoperation that actually treats your vehicle (and you) like it matters. Brought my 2010 FJ Cruiser in and they went well beyond just the work order. They got the truck dialed in, road-ready, and then took the time to walk me through exactly what to keep an eye on going forward to keep it running smooth for the long haul. That kind of follow-through is rare. Most shops just hand you the keys and an invoice. What sets them apart: * Honest communication: no upselling, no scare tactics, just straight answers * Genuine expertise: they know the FJ platform inside and out * Care that shows: they treat the truck like it's their own * Family-owned values: you feel it the moment you walk in If you own a Toyota, especially something like an FJ Cruiser, 4Runner, or Tacoma, stop shopping around. This is the shop. Nellie, Jose, and Jesus have earned my trust and my business for as long as I own this truck. They're the only ones touching it from here on out. Thank you for the outstanding work and for treating customers the way every shop should.

Had disagreement with owner about using Toyota Parts only for front end and brake repairs when I…read moretold him up front that is what I wanted. Went to Freeman Toyota and they thought front end could easily last 50K miles more and they did brakes cheaper than LxToy quoted with all same Toyota parts and even with $250 hr labor including 4 discs. I appreciate Freemans honesty when LxToy was dishonest about front end. Front had been rebuilt 10 years previous and only had 10k miles on repair. Rubber on front end was deteriating due to age but not bad yet.

I went here to get my alignment fixed in my car and I will definitely be going back here if I have…read moreany more issues with my car. They were great and gave me a fair price for the services I needed. I also was unsure of other services I needed, and they checked them for me and didn't try to upsell me on anything. As a single woman, I really appreciate not being taken advantage of, so I definitely recommend this place. They were very nice and worked fast!

After calling a couple of businesses for quotes on getting my air filters replaced. I came across…read moreWatauga Automotive and gave them a call. I spoke with who I believe is the owner, Eric who was friendly on the phone, shared the cost on the phone and mentioned I could come right away. I came to the shop where I was quickly greeted and served. One of the staff looked over my car and shared what needed and didn't need to be fixed in less than ten minutes. They have a small waiting area with plenty of books, magazines and a water cooler. I paid a fraction of the price I would have paid at the Honda Dealership and was given advice about car maintenance from Eric. I appreciate this local business and look forward to coming here for other car maintenance needs.

I have been in a few times now and these guys are top notch! They are all very knowledgeable and…read moreprovide a thorough and honest diagnostic. I typically do most of my own repairs when able, but will be using these guys for all service needs beyond my ability!

Friendly people, friendly atmosphere. I'll give them an added bonus for their hospitality, which…read moreincluded complimentary coffee that was actually pretty good! The place was clean, and they even had Christian music on the radio. However, they were very overpriced for the work that can be easily done for less than a quarter of the price.

Save your time and find better service somewhere else. It was cheaper than everywhere else in the…read morearea, but they did not actually fix anything. I took my 2010 Nissan Armada back twice and they still did not repair it, so I wasted my time and money. They pretended like they did and were dishonest. Another mechanic shop afterwards showed me where they did not repair. My family has used this place before also and they took months to repair their minor service requests on their Ford Explorer. They also did not repair it correctly the first time either. My father put marks on some parts in the vehicle to see if they would actually get replaced, and he got his vehicle returned with the marks in the same place meaning they were not replaced at all. They are very dishonest. One of the times I was there, the employees were arguing with a neighboring business over parking. The people here are not very friendly, have a dirty office and waiting area, do not repair your vehicle sometimes and are dishonest about doing so, and you will waste a lot of time here. I highly recommend spending slightly more money for way better quality of service somewhere else locally.

I was billed for parts on my truck that never were replaced. Over $2000 worth of parts. Gave a…read morewrong diagnostic check. Purchased a part for my truck that was not needed Be very aware of this place.

They do it right the first time, every time. Prices are also reasonable and transparent. These guys…read morewon't just do something and charge you - they always ask for permission. They never recommend services that you don't really need either. This is the only shop I'm comfortable coming to without my husband because I know they won't try to rip me off.

Avoid this location unless you want to pay for unneeded repairs. Always have an idea of what's…read morewrong when you have a diagnostic done. Spend a few hundred could save you a few thousands in the long run...

David is an honest mechanic who knows what he's doing. He has great communication with his…read morecustomers and tried to provide updates on the status of my vehicle daily. I went in for an oil leak and they replaced a vacuum pump. I live nearby, but even if I didn't, they are worth the drive. Highly recommend David and his team.

Great family-owned auto repair shop! The staff is friendly, pricing is fair, and the service was…read moreexcellent. They were honest, efficient, and made the whole process easy. Highly recommend if you're looking for a shop you can trust.

I had a very nice transaction with Parra North Richland Hills. My ignition coil was misfiring…read more The situation was diagnosed quickly, the staff was very helpful and polite and my car was repaired that day. The price was reasonable and I am a satisfied customer!

This place is owned and operated by some reputable people. They have always been 100% honest with…read moreme. They get the work done fast and they show genuine concern over their work and clients.