I was there last night vacuuming my car and used the new card reader instead of using cash or…read morecoins. This morning I looked at my bank statement and was charged $10.00 for the vacuum. I only used it for about 3 minutes. DO NOT USE THE CARD READERS. Now I will have to take it with my bank. - UPDATE , after my card was processed it was only charged 2 dollars.

Overpriced!!! I…read morevisited this car wash on April 5th and specifically asked an employee about pricing before starting. I was told it would be no more than $7 for a 15-minute wash using a credit card. Based on that information, I proceeded. I only noticed today that I was actually charged $15, which is more than double what I was quoted. This feels misleading and unacceptable--especially since there was no clear pricing displayed. I called and spoke with a manager, and instead of resolving the issue, I was told to dispute the charge with my credit card company. That response alone shows a lack of accountability. I will be disputing the charge and filing a complaint with the BBB if this is not resolved. At a minimum, pricing should be clearly posted so customers know exactly what they're being charged.

Appreciate staff assistance and fantastic car wash for a drive thru. I'm very picky about what…read moretouches my vehicle. So I Appreciate that Jimmy's do not use a standard tire rail and roller chain to move the vehicles through the car wash. I am a repeat customer for sure! Highly recommend Jimmy's Ultra Wash!

Went here after many recommended me for a touch free wash as Ive been looking for one ever since…read moremoving into the area and needed a new place. Customer service was very good and helpful but overall it was the actual service for me. My car looked slightly better, Im not saying it didn't do anything but it didn't get rid of most of the dirt I wanted. Not worth the $20 in my opinion.

First time visitor and I got the platinum wash. My car was pretty clean but I didn't feel like the…read morespray applied when you drove in was thorough enough to help get off the gunk. I did have a few big marks on the windshield. I will say that the vacuums are strong. If it can suck dog hair out of the back of my SUV that's a win for me. Best thing is that you get a receipt when you buy a premium wash to come back for half price. Win-win.

Prices keep rising and the quality is fading! After a Silver wash at $13 I must go home and dry ,…read morerub off the bug stains and wax my vehicle .

This was my first time here I'm new to the area so I thought I would give it a try. When I pulled…read moreup there was hardly any cars and about 6 guys working on cars. I paid 25 bucks to get a gold wash, I waited for about an hour. I then check the car and it literally looked like they only cleaned the outside because trash was still in my trunk, underneath my seats had trash, inside there was spots left everywhere and some of the things weren't even moved. After I addressed it one guy in particular got upset and had an attitude because they were called out on doing a half ass job. I'm never one to complain because I understand sometimes in having so many cars you get busy and just want to get people out but they weren't even that busy and you're paying almost 30 bucks for a simple car wash and when you correct them they give attitude and get upset? Yea Never coming back here again.

Very thorough job, they pay attention to detail as much as possible, they want to be proud of their…read morework so they want you to be happy. If you see something they may have missed, or that you need cleaner, or if you aren't satisfied for any reason, Just kindly discuss it with them and they will fix the issue to your satisfaction. The only reason I gave them four stars is because it is pretty expensive, but I know that's because of the good job they do. And I always want to tip, of course, so it ends up being a service I can only afford a few times a year at the moment. But I guess that's not their fault. They are worth what they charge because they go above and beyond most other full service car washes. So actually, I'm gonna give them five stars. It's not their fault I'm poor lol.

I L O V E THEM. The management is AMAZING!! He hires the BEST team. I LOVE COMING HERE. I never…read morethought I would be excited to go to a car wash lol! I wish more companies operated the way that they do. They are so pleasant and caring and authentic and well mannered and well spoken and the customer service is superb. My dog loves them. I really enjoy coming here I actually have kept my monthly subscription mostly because I really enjoy being treated so nicely after dealing with such a hectic world every week. So this is really my happy place and it feels nice to have a clean car and typically I wouldn't really care about that but now it's such an enjoyable experience that I end up coming here. So I really hope that they get the recognition from corporate that they deserve! The Manager with the glasses and I think Justin the kid really everybody is just absolutely honestly a lifesaver when it comes to feeling respected and seen and cared about and it's just saying hello to them every few weeks and them being so pleasant to deal with! It really makes the biggest difference it makes you feel like the world is OK again Did I mention that they have a really good smelling air freshener finally! The vanilla is superb

This is the worst car wash and the worst corporate customer service. I complained to the general…read moremanager of possible damage to my paint that worsened after a few car washes. I filled out a claim form. Received an email that day denying my claim without even seeing a photo. I am still trying to get someone to respond as Stephanie will not respond to any of my emails. I began trying to cancel three memberships online and the website is so glitchy it didn't process for at least one of my vehicles. Dawn Dyer, another claims rep said we needed to cancel 7 days prior to membership being charged. No exceptions for their faulty website or subpar service. This company is so crooked and just out to take your money without care for you as a customer or your vehicle. So many reviews I now see of similar situations. They do not take responsibility for ANYTHING. Save your money and your vehicle and don't use this service.

Friendly staff, and convenient location! Price has increased significantly since I was last there,…read moreand the quality and efficiency of the wash remains unchanged. Your car goes in and comes out with some debris and bug juice still attached to your vehicle requiring a once over with a towel and some self detailing. For me it's just a timesaver for my daily commuter and will continue to hand wash my cherished vehicles

Service Requested: express car wash…read more Quality: good. Self service on vacuums and air compressor. Value: good for $13 If you're in need of a quick car wash in Murrieta, this is it here.

I had a bad experience at another location before, so I was honestly pretty uncomfortable trying a…read moredifferent one. Last time, I literally had a brush get stuck inside part of my car, and they also messed up areas around the body and mirrors. This location completely changed my opinion though. They handled my car carefully, didn't leave any scratches, didn't damage my mirrors, and most importantly didn't mess up my red paint at all. My car came out clean and in perfect condition. Huge difference compared to my previous experience. Definitely appreciate the extra care they took here. I may try it again sometime as a frequent car wash user. Maybe a membership if I get comfortable enough.

Apparently they're closed at 12p on a Wednesday with no explanation…read more Update: Reached out to the email provided to discuss the situation further and was provided with the attached email. I guess it was my own fault that there was no communication on why a business was closed in the middle of the day. Save the headache & drive a few streets down to Super Star Car Wash or Fast5Xpress Car Wash.

Service Requested: $37. Hand Car Wash and $84.99 Auto Detailing Express Carpet…read more Quality: 5 Stars Value: 5 Stars Service : Friendly and Professional

My last trip! Not good n more than once I had to tell them to wipe inside windshield n later notice…read moremy Back inside window was dirty

Went in on Saturday from cashier to Manager..top notch employees and Great Customer service…read more Will be back and i will recommend all my friends to come to this Wash.

Have been here a few times this last time I got the pipeline and noticed when I got into my car the…read moremats were all dirty. Did this one not come with vacuuming? I went on their website and saw that the pipeline didn't fact include vacuuming why are all my four mats still dirty will have to upload picture and share. Definitely don't think it's worth $30. If you guys can't vacuum at least the driver side. I rather go to a fast 5 instant wash and vacuum myself and or wash and detail myself. Please stop overcharging and underdelivering sincerely a good tipper who feels taken.

Exceptional drive-through car wash with superb customer service. What really stands out is how…read moreeverything is consistently working--unlike other car washes in the area where parts always seem to be broken. They also go the extra mile by providing towels so you can dry your car afterward, and the vacuums are always available to finish cleaning the interior. Definitely one of the more reliable and well-run spots around.

I am writing this to warn others to use this Super Star Car Wash at their own risk. I entered the…read morewash with perfectly intact tires, but my car stalled on the rails mid-wash. An attendant instructed me to turn my wheel to the right; immediately after, my front driver-side tire went completely flat and came off the hubcap while still inside the tunnel. To make matters worse, my car exited the wash covered in thick, soapy residue because the system failed to rinse it. Because I was being forced to tow my car and didn't want the soap to bake into and damage my paint in the blistering California heat, I had to spend my time using their own damp towels to manually wipe down the car just to remove the soap. I certainly wasn't going to risk putting my vehicle back through their malfunctioning equipment. Despite the clear mechanical failure and the fact that I've seen other cars come out soapy on prior visits, management and their corporate office (I was assisted in filling out a customer service form onsite right after coming out of the wash while waiting for the tow that was submitted to corporate) has completely "washed their hands" of the situation. Via a cold email- They claimed their equipment "couldn't" have caused the damage, therefore denying responsibility & leaving me to pay for a tow and a brand-new tire out of pocket. The equipment here is inconsistent and, in my case, destructive. I have canceled my membership and will never return. If you value your vehicle, go elsewhere. UPDATE: The the business reaching out to me and asking me to fill out a customer service form - the same one I already filled out on the day of the incident and was subsequently sent a response from corporate denying responsibility- is laughable. Go elsewhere. If they wanted to make things right they would privately message me not ask me to fill out a form I already mentioned completing.