Thomas Tagatz: Unprofessional and unworkmanlike…read more
Thomas Tagatz did the worst paint job I have ever seen. If you don't believe me, please do yourself a favor and look at the photos here:
https://photos.google.com/share/AF1QipOFD2_bD9X0oZDeTXLpwXzXJldjNRIHq7uhtYeyS9C1i4DuK4a4nfM-fXNb2JuLBg?key=bERwZTg4NkpvLVVfcWR6REZvMVpwZXRkNUpzWEhn
This was presented to me as finished work. I had contracted for minor repairs and full caulking on all horizontal joints.
One would imagine that someone who has been painting houses "for over twenty years" would accept that adequate prep-work is an integral part of a paint job. But for over $12000, Thomas Tagatz left me with:
* "Repairs" that either weren't done at all, or looked like they had been done by a two-year-old
* Large cracks and weathering not repaired
* Poor quality prep-work leading to poor finish quality
* Paint already peeling after the job was completed
* Stains, spills, and overspray on my patio
* Overspray, brush marks, and tape fragments on my doors and windows
* Caulking not completed as agreed
* Ladder marks on my walls
* Show-through in many places
* No touchup or inspections: brush marks on the walls, spots not painted, etc
* Etc, etc...
When I confronted him with this, Thomas Tagatz started yelling at me on the phone, complaining as if he was a victim, and claiming he had never had any customer make such outrageous demands before. I had to pay him extra and offer to work with his crew, doing the prep-work myself, to even get him to send anyone over. He offered to send them over "for a day", which turned out to be three hours, since he was rushing them to another job. The job is still not up to minimum acceptable standards of workmanship.
Thomas Tagatz is concerned primarily with making money for himself, and not with the satisfaction of his customers nor the well-being of his crew. He has trouble retaining crew, so he sends partial crews to work. He himself shows up for maybe a half hour per day. The partial crew is all he has, so he has them spread out over several jobs, and he is hurrying them off the job site before the work is done. A typical work day at my house was only two people, for five or six hours.
In summary, Thomas Tagataz is the most unprofessional, unworkmanlike painter I have ever met. I paid him over $12000, and he did the worst paint job I have ever seen, and then whined, complained, and yelled at me when I confronted him with the defects. I still don't have a minimum acceptable paint job, and I am going to have to pay someone else who knows how to paint properly, several thousand dollars just to clean up the mess Thomas Tagatz made of my house.
