I am so happy with my visit. The office was clean and well kept. The staff were friendly and…read moreaccommodating. The doctor was spot on and extremely friendly. She explained everything to me in detail and too k the time to go over several options. Highly recommend.

Dr Oates is very nice, very thorough and my surgery went well. PA Gerlach is very good at what he…read moredoes, sometimes very matter-of-fact which could be interpreted as abrupt, but he is not. The staff took good care of me, and I felt informed. I did not have the experience of the other review, my appointments were always on time. My only complaint really is that it took months to get seen to evaluate for surgery and it took a while to schedule the surgery. overall about 6 months from primary referral to surgery. I chose Dr. Oates because of his sports experience, it was important to me to return to my sports activities.

amazing friendly wonderful doctor! not to mention his background...this guy has innovated partial…read moreknee replacement surgery!

This place was open around 7pm and we didn't wait long at all. The place was very clean and the…read morestaff was kind. It was nice to find out they offer telemedicine appointments if necessary. Their website was thorough and gave us the information we needed to know about the insurance providers they accept. I highly recommend this place.

I was looking for a new family doctor. I ended up choosing David Benson with Family Care Network. I…read morewas required to have a new patient appointment to establish care. This appointment was less than 30 minutes and they charged $300 for this. Nothing was done during the appointment, besides a meet and greet. They price gouge, so I am now looking for a new Family doctor.

Ever go to the doctor at the scheduled time and then have to wait 45 mins in the waiting room? I…read morehad a 9am appt. I got there at 9:12am. The receptionist said that they normally have a 10-15 min grace period and I pointed out I was within that. Then they REFUSED TO SEE ME BECAUSE I WAS 12 mins late!! Total lack of self awareness. I will never go there again.

Our son, experiencing leg pain, had been misdiagnosed by his school athletic trainer as having shin…read moresplints, and Dr. Hanesworth found that our son had a stress fracture. Dr. Hanesworth was thorough, kind, and knowledgeable. He diagnosed crutches, which immediately solved the pain problem. We live in Seattle, but we drive all the way to Mt. Vernon to see Dr. Hanesworth, because he is so terrific!

Well I'm a frequent flyer with this clinic (unfortunately). I've been banged up over the years and…read moreNorthSound has put me back together. I've developed a working relationship with Becky who is their most experienced therapist. She is very good at her job but her schedule can get full. There are several there who are completely capable as well as a cadre of capable assistants. If you're willing to put in the work they will help you there. They have a clean facility and sanitize everything throughout the day. Masks are required by the state so be prepared for that. It's not optimum but it is what it is.

They ran 30minutes late with no communication as to why. The therapist was ok, a bit distracted…read more But I think the biggest disappointment was the conversation I overhead at the front desk. "Look at these patients with Medicare, I'm not calling them. How annoying". Ummmm, excuse me? First of all most elderly are on Medicare, and are in high need of adjunct physical therapy. Secons, talking like this in front of other clients is extremely unprofessional. I will be sharing this feedback with my primary care Dr as well. I hope the facility takes this as an opportunity to facilitate a learning experience and some retraining on professionalism.

Parking can be a nightmare. Check in can be slow however…read morefront desk staff are friendly. Waiting room has plenty of room and magazines and there is a coffee shop downstairs. I was told this would be a quick appointment however we have been here for 1 hour and 30 minutes spent maybe 20 of that with the dr. the rest is just waiting. Dr. was thorough and ordered another xray to check another area. She got to choose her cast color. The nurse who put it on was fantastic.

Grade 2 hamstring tear 14 days ago. Recommended by ER to go see peace health orthopedic surgery…read more Called 6 times trying to get appt. They said they were reviewing my chart. Called again today, they hung up on me , called again, said they couldn't get me in for another week! That would be 21 days post event. Called Swedish in Seattle, they could get me in immediately ! DO NOT GO TO THIS ORTHOPEDIC SURGERY FACILITY AT PEACE HEALTH!!

I saw Dr. Matheson today for knee pain ( arthritis in my knees). I quite liked her, she smiled,…read moredid an examination and explained everything as she went. she chose a medication that was expensive but seemed to do the trick for me. how long it will last I don't know and am not sure I could afford too many treatments. she was very pleasant and has made a phone appointment with me for six weeks. I am very happy I got in to see her. my knees feel better. she did not recommend surgery at this time. apparently you cannot book in the future when you are doing pretty well today . thank you Dr. Mathis for giving me so much of your time today I felt good about seeing you . Fran Cooperman-Pfaff

I saw a physio here for chronic back pain. She demanded I accept her AI note taking, rushing, and…read morestated I don't need treatment, as, "Physiotherapy is only for joint mobilization." I've had my severe injuries treated for decades, and have never been told this. I came for pain relief treatment. I'd also booked an hour long assessment for knees on which I'm waiting for replacements. Joy spent 20 rushed minutes, moving so fast she added to my pain. ReBalance then billed me for the full hour. When I called this overbilling to their attention, they made up the most ridiculous excuse, saying this is to my financial benefit. They're refusing to account for their overbilling, which tells me it isn't an oversight. Their email response is below. Tell me how this is legal?: "Our physiotherapy appointments are scheduled for 30 minutes; however, they may be billed as a 60-minute treatment for insurance purposes. This is done to help patients receive the greatest benefit from their available coverage, as shorter appointment billing can sometimes be reimbursed at a lower percentage and result in a higher out-of-pocket cost for the patient. We completely understand how this could have been confusing if it was not clearly explained beforehand, and we apologize for any misunderstanding this may have caused. Thank you for your understanding, and please don't hesitate to reach out if you have any further questions or if there is anything else we can assist you with." Kind regards, Hayley J Physiotherapy & Kinesiology RebalanceMD Victoria

Dealing with this "Doctor" has been a complete waste of our time and money. Our insurance requested…read morea peer to peer phone call to discuss the planned procedure, and this so called Doctor refused to do this, and this was after making two trips to Mt. Vernon, and getting an MRI there. At this point my wife asked that the MRI info be sent to her primary care provider, but instead the sent it to a random doctor at the Seattle UW hospital. You're results may vary, but our experience was dismal at best.

I had a sprained ankle. I hurt it at work. Sandeep was my physiotherapist he is so professional. He…read morereally Cares for his patients. very knowledgeable and helpful and kind. The staff working there are really kind and always willing to help you. Excellent service. I would recommend Sandeep and the staff to everyone. Brenda

Excellent, knowledgeable, kind, responsive to every need! Clear with instructions and best of…read moreall, the patient is improving rapidly with the excellent care.

He used his time with me as a captive audience to describe why I should believe in god, how I can't…read moredo anything about improving my weight, discussing my purpose in life, and various nonsensical metaphysical topics. I was most uncomfortable the whole time, and his behavior was beyond inappropriate.

This physician gets no stars whatsoever! He has the worst bedside manner and treats his patients…read morelike damaged goods. He does not go above and beyond. He will also treat family members horribly as well. He doesn't like to answer very many questions. Flat out rude. Sadly at least one star is required to post.