Richards Electric didn't send a generic reply -- he actually took the time to thoroughly answer my…read morequestion on Yelp with a clear explanation. That alone stood out. Even better, he was able to come out the very next day, walk us through the best approach for our situation, and provide a very reasonable estimate. He showed up on time, stayed extremely close to his original quote, and scheduled us within a week. As a new business getting off the ground, that level of professionalism and reliability made a huge difference. His responsiveness and transparency gave us the confidence we needed to move forward. Highly recommend.

I contacted this business and got a response almost immediately, which was a great first…read moreimpression. I scheduled a free estimate, and Levi showed up right on time. He ended up being able to get the job done on the spot, which was awesome and saved me a ton of time. Levi is a veteran like myself, so it honestly felt more like talking to a brother than a contractor. He explained everything, got right to work, and handled the whole job efficiently while I just watched (and joked around a bit). Overall, great experience, professional, responsive, and easy to work with. I'd definitely recommend them. 10/10. Thanks Levi.

Prompt response via messages. I completed a form on here and requested a quote for electrical work,…read morebut Yelp submitted an automated request and the software sent out to a few places and Whitney Services do not do what we are looking for. I did reply back to the representative who responded via message and we clarified things. They weee very polite and prompt so I would definitely use them in the future.

The technician was amazing, he explained everything he was doing…read more I would highly recommend Whitney Services

They were awesome! I'm pretty new to the area and was worried about finding a honest company to…read moreservice my AC. Sims was fast, friendly, and reasonably priced. Brian fixed my problem and educated me on some things to keep my equipment in good repair.

I called and set up an appointment for them to come and diagnose the problem with my furnace and…read morethe guy was in an out of my attic. He went to his van a few times but never said a word. After about an hour he came in with an invoice that said we owed $495! So basically he did $419 worth of work and just hoped that we had the money in our bank. Although I am fortunate to have heat in my house I would have liked to be able to shop around so I could decide how I wanted to spend my OWN money.

cannot get this company to return phone calls or even call in for an inspection on the work that…read morethey did. The project has been at a standstill for two weeks because this company refuses to call in for an inspection from the city.

Do not recommend. Called to unclog tub. They unclogged it and broke the stopper. They sent another…read moretech to fix without the correct part. They sent a third tech but this time they wanted $1200 for the part that their original tech broke. They left the broken stopper hanging by one screw.

On time, professional, cost effective, knowledgeable, and honest. After troubleshooting the…read moreelectrical issues and quotes from 3 other companies, Grand Bay's repair assessment and repair cost was the most reasonable. Very good company.

From the owner: We are a full-service electrical company servicing Grand Rapids, Lansing, Wyoming, and nearby in…read moreMichigan. For over a decade, Grand Bay has been honored to provide our community with comprehensive electrical installation, maintenance, and restoration. We install high-quality generators, security cameras, and electrical wiring to ensure your property is prepared for anything. Book a free estimate online or call today to learn more about Grand Bay Electric.

I would not recommend him. In my opinion highly unreliable, horrible time management skills, and…read moreatrocious communication. Hired him to change out electrical box and set up wiring for dishwasher and garbage disposal. Per him a couple weeks job. He kept taking other jobs. He would tell me he was coming on a certain day and not show up. I would have to reach out to him to find out what happened. Also, in my opinion, unprofessional. He got in to a confrontation with one of my other contractors and ended up calling that contractor names. I still have work I want done but I will not be using him.

From the owner: Locally family operated and owner. Honesty with integrity. Please call and schedule to view any…read moreelectrical project and discuss your free estimate.