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    A-1 Electric

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

    Services - A-1 Electric

    Electric inspection

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    C&S Electric

    C&S Electric

    (4 reviews)

    Excellent service, showed up on time. Was very thorough with explaining and coming up with solutionsread more

    I contacted C&S Electric as a result of Yelp search results. I requested that technicians install…read morelight fixtures and several new outlets. The office manager, Jessica, initially told me the wrong arrival time and corrected the time the business day prior to the technician's arrival. There was a 10-hour difference in the arrival times so I was left to make plans to be there last minute. The technicians did great work and worked in an efficient manner. However, the handling of my scheduling, invoicing, and additional concerns by the office staff (primarily the manager) was VERY unprofessional. The first concern was that my job was completed on January 4, 2021. I did not receive my invoice until February 22, 2021. The invoice date was January 30, 2020. I contacted the office numerous times (via phone) and indicated my concerns regarding the billing. After I did not receive a response for weeks an email was sent to the office manager, Jessica. The concerns with the bill related to incorrect billing of the number of hours worked, the hourly rate (the business was publicly advertising a rate of their website that was not correct, and was fixed after I brought up the concern), and the seemingly high price of materials that was invoiced. The office did make adjustments to every item of concern, which reduced the invoice by $538.51. A payment was mailed for the revised invoice almost a week later. I had unexpected health issues which prevented me from mailing payment sooner once the issues were resolved. On April 9, 2021, I received an email indicating that a $25 late fee had been added. I promptly responded and informed the office that a check was mailed and likely hadn't arrived due to USPS issues. I provided a screenshot showing that a new check was scheduled to arrive in a few days. I received a VERY unprofessional reply email back from the office manager, Jessica which accused me of making excuses (the USPS nationwide mail issues). The new check that was mailed did not include the late fee, as I do not feel I am responsible for that as I mailed a check that hasn't arrived, as well as my other issues with the business. She then said "if you feel okay doing this to a small business, that is your prerogative. We look forward to receiving your payment soon for work that was completed and you have enjoyed for the last 3 months.". I would like to point out that it took the office almost two of those months to actually bill me for the work. The technicians and quality of work were great, however, I would not recommend C & S due to the hassle and frustration was caused by the office management/staff.

    A-1 Electric - electricians - Updated May 2026

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