Monday June 17th 2019 No Servpro been to my apartment to finish the job smh. Attached are pictures…read moreof my apartment they said I can move back in while they work on my apartment when they haven't came to remove the cabinets ,sink ,wood and trash bag. I guess the "one and only measurement guy" is still on vacation. Will be making a report to the better business bureau tomorrow and the insurance adjuster.

We had a water leak in the basement in a finished room. The carpet and sofa were soaked. I tried my…read moreshop vac, but it was not going to do the job. The plumber suggested calling my insurance company and they gave me Servpro's number. They showed up very quickly and were very professional and efficient. The next day they brought equipment and started the drying operation. With their equipment and treatment, the carpet was dried and did not need to be replaced. I would recommend them to anybody!

Wonderful customer service. John was able to repair damage from movers that other restorers deemed…read more'unrepairable'. Highly recommended!

They responded to our flood same day, set up fans and dryers, and sent Brian to do an estimate…read more Unfortunately, we had a third party insurance company to deal with. It took 3 weeks to come to an agreement, but after the Wright restoration guys started, it was smooth sailing! One day, Bill came with his 14 year old son Logan, who had gotten his working papers. I can't say enough good things about them. They work all day long, take no breaks, and are super polite and careful. The job turned out beautifully! How much do we admire a dad who teaches his children how to work? Way to go, Bill! Even my husband was telling people" these are the people that you want". He is very hard to impress! Thanks to Sunny and the whole team!

Lee does a great timely job. He moved our furniture and everything. spring cleaning made easy.read more

Lee did a great job. Brought our couch back to life. Carpets look great and urine smell is gone.read more

RUN! If your insurance company is partnered with them RUN! They are horrible and caused more issues…read morethen the actual claim issue. This is going to be a long review. Allstate insurance has partnered with this unprofessional and inexperienced company. A tree fell on my house during a huge rain/wind storm. My agent told me they are partnered with them. So I called them. We had nothing on our backs but our clothes. I called and they were on the scene. They failed to pack out our house correctly. They shoved all our contents from the basement in my storage room, They had a pod delivered for other items upstairs. They packed the pod with all our clothes in the back and furniture in front making it impossible to get to even our underwear. BIGGEST problem was since they failed to pack out our house correctly and have the knowledge of letting the customer know the timetable of repairs, we got mold that covered all of our stuff in the basement as it was all a total loss. I am talking our 5k couch, old yearbooks, clothes, childhood memories, things you cannot replace. Insurance did not replace anything because of Paul Davis. If a company does this all the time shouldn't they know what the right steps and practice should be? Not Paul Davis. I was there the day they winterized our house. Toilets could not be flushed. Low and behold a couple days later I come to the house only to find one of their workers went to the bathroom in the toilet that doesn't flush. Disgusting. The smell was horrific. They did a horrible job demoing the house and other workers had to go over what they did. They subcontracted a floor company to remove the bad hardwood floors and they ended up taking out way too much flooring. This caused me to fight with insurance and even send a old piece of hardwood floor to a lab to have tested to get more money. What idiots. All because they failed to do their remediation properly. They ONLY WANT TO TERRIBLY REMIDATE YOUR HOUSE TO GET THE BUILDING CONTRACT. PERIOD! RUN! Joke of a company and cannot believe Allstate would have their name attached to such a horrible "restoration service" Communication was horrible. Imagine never knowing what is done or who is at your house. Well if you want to find out, call Paul Davis. I have another 20 plus issues they did but you get the point. They well absolutely guide you wrong. 0/100

Cristina and Mac did well working together and getting all my furniture back into the home safely…read more. I would recommend this company for any types of moving needed they was awesome and great people to work with.

This team was so helpful and patient in bringing my kitchen and basement back to life after a water…read moreleak. They communicated every step of the way and helped in dealing with insurance. Their work is A+ and took the time to do a fantastic job and make sure I was satisfied. Would highly recommend without hesitation! Price is right too!

From the owner: RestoPros of Lancaster is locally owned and operated, backed by the support of a Corporate team…read more Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. Our certified team is ready to HELP. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.

Recently we had our carpet replaced on the stairs and landing. We worked with Mammoth and Nolt's…read moreFlooring for this project. Both Barry from Mammoth and Caleb from Nolt's were super helpful, friendly, reliable, and great to work with. They arrived when they said they would, cleaned up after the project, and provided exceptional service. I'd highly recommend!

I want to update my review. My house flooded in 2018. I have recently been in contact with Barry…read morewho was not with Mammoth in 2018. He sent Rick out today to do some repairs, put covers on 2 outlets and one vent and to repair drywall where a towel bar had been incorrectly installed. He also reglued some cabinet trim in my kitchen. My original review was negative based on mostly the house repairs from 2018. I do believe that Mammoth is trying to improve quality and customer satisfaction. They have been very apologetic and professional.

Every situation is different and your experience with Class One may be different than ours…read more Based on the insurance estimate, our restoration from a garage fire and interior smoke damage was expected to take approximately 4-6 months to complete. With our project, the majority of work was completed after about 8 months, which was the longest that the insurance would permit our rental housing to be paid. We moved back into the house before some of the final work had been completed. Looking back, scheduling could have been done better to keep the project moving and on schedule. As Class One was a new company when we contracted with them, some sub-contractors had to be vetted and eventually replaced, which added time to the project. Some of the sub-contractors were not of the highest quality or dependable, which led to some of these being replaced during the project. These are the pains of a new business that is growing and expanding. The warranty period after job completion is one year. We had some communication breakdowns during the contract period that led to confusion regarding what was covered under warranty. This was eventually resolved. The owner will work closely with your insurance to insure that all areas that need addressed are included in the restoration.

We had water damage in our basement. Mike and his team were super fast to respond and communicate a…read moreplan! As a big family with pets and telecommuting work schedules, we really valued that all the workers were respectful, on-time, and knowledgeable while in our home. Would definitely recommend for any restoration needs!