I just bought my wife a 2022 Honda CRV from Davenport Autopark and it was the most pleasant car…read morebuying experience of my life. Everyone was extremely helpful and courteous. Will Viverette, Gene Langley, Elbert Fisher and Angelo Phillips all worked together to make the entire process very enjoyable. What a great team! Many Thanks! W. Lamm May 25th, 2022

Please do not patronize Davenport Auto Dealership in Rocky Mount, NC. The air in our Honda accord…read morewas not as cool as we thought so we took it to them. They diagnosed it (they said) and said the Freon was on 3 whatever so they tapped it to 5. Two (2) days later it only blew out hot heat. We took it back and they said it needed strader valves. It was still doing the same then we took it back they said we needed a compressor so they put that on. Then it had a whining sound. All these services included a labor charge. We was told the aftermarket compressor may have been bad they would get another compressor but we would have to pay another labor fee. All of this picking up and returning it to fix was is less than 2 weeks. I have called the GM several times also emailed and he has not replied. This is not good business and is not treating a customer fair.

Very bad customer service. The lady was rude and very short and ridiculously high. I would not…read morerecommend this service to anyone. I think they're a scam.

Miguel's automotive mobile service proved to be trustworthy, competent and reasonably priced…read more He communicates well. He explained everything that needed to be done and kept me updated on the progress.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

I would like to give praise for our total experience! I don't want to leave anyone out, wo…read moreif I do it is Not intentional, Jose Rodriguez, William, Ken are so generous and helpful! Best personalities, and customer care! I appreciate everything you guys did. Using your sense of humor, and honesty! I appreciate you and your dealership: ! Thanks again A. Adams and J. Rudolph!

Lee has been great. I bought my vehicle here January of 2024 and just went back for a service and…read morehad a great experience. The staff was friendly, fast, and honest. The last part being the most important. I live in Goldsboro and I'm willing to drive the extra mile to go to Lee Nissan in Wilson. From sales to finance to service they've all been spot on.

Recently purchased a 1982 Corvette from this dealership and was assured by a salesman named,…read more"Matt" that the vehicle had been thoroughly inspected by their mechanic and had no deficiencies / issues of any kind. I was not afforded the opportunity at the dealership to have the car placed on a lift to inspect it from underneath nor receive a signed declaration by the mechanic as to the verified condition of the vehicle. The vehicle upon further inspection and at a minimum, requires that the left-rear exhaust pipe and muffler be replaced due to rust holes, the engine receive a thorough tune-up because it will not idle, once the A/C is turned on, the A/C and blower fan are non-functional and either need to be repaired or replaced and the A/C system may not have been actually converted from R12 to R134 refrigerant, the right-side power-window is noisy, creaky and only semi-functional. The dealership was paid the asking price as advertised and all that I am asking for is that the vehicle be competently repaired, bringing it up to the mechanical standard it was said to be in at the time of sale, and that the repairs be performed in a timely manner, that is convenient to me, the new owner of the car, a one-hundred percent disabled, honorably-retired, former Paratrooper, Special Forces MSG / 1SG, and Delta Force combat veteran-Sniper Team Leader. The content of this review is absolutely true in every regard. 1SG(R) John Osborn SFQC 3-83 / OTC-18 Dunn, NC

I found Pete Smith while searching for a Kia Sorento. I must have received 10 inquiries from…read moredealers from all over NC. The sales manager Gary understood what I was looking for and didn't try and sell me something that I didn't want. The loan process was so easy. I didn't have to go back and forth with the bank. The day purchased the car there was a problem with the A/C. He made it a priority to fix the problem and offered an agreement to fix it if the problem returns within 30day. I've owned the car for 4 days now and it runs better than the day I drove on a test drive. Thank you Gary for your service

I took my hummer H3 into Glenn's Service Center After…read morecalling and asking if they could do a diagnostic and repair my vehicle. I was having trouble with it not starting sometimes. The girl told me she would charge $120 for a diagnostic and if I had them repair it, they would reduce the cost of the diagnostic from the cost of the repair. So I had it towed into them which cost me $100 to have it towed. Because it would not start. she said I should have it back within a day or two. If I left it to be repaired, which I did. I was greeted by a man named Jerry who handled talking to me after I gave the girl my work order and in my work order, I told her to fix the EVAP problem and to put a new spark plug in one of the cylinders that showed it was misfiring and she said OK and papers from a diagnostic scan that I had brought to them showing that I had problems with the EVAP system and the fuel pump sensor from a previous scan I had done and gave it to her and told Jerry that I needed it fixed, which he said okay, no problem and they would fix it and have it done in a day or two! I took my vehicle in on Wednesday morning and Jerry told me he should have it back by Friday. I agreed for him to fix it and left it I did not hear from him so I called Friday around 12:15 after I woke up to see if my vehicle was repaired and realized that they had closed at 12 noon. On Fridays, which he did not tell me when I took it in. So I had to go all weekend without my vehicle. I called him first thing Monday morning after a long weekend and ask him was my vehicle ready He went on to say that the wires had to be traced under my gas tank and charged $600 labor and didn't fix the EVAP problem or anything else that I asked him to fix! He charged me $691 total told me that it was ready to pick up Monday afternoon. $600 was labor and $48 in parts. , I paid him cash $691 and he told me it had a two-year warranty ! According to his receipt. He did not fix the EVAP It said that he traced the wires under the gas tank, which had nothing to do with my work order. He also did not give me credit for the $120 that I paid for a diagnostic. When I question him about that, he said that they do not credit diagnostic when it has electrical problems. I didn't have electrical problems. I had fuel pump problems.!! Four days after I picked it up from him, I was at a place of business at 9 PM at night by myself as a female, and my car would not start just like it was before I took it to him. I called him and told him the next morning and he told me to bring it in and he would check it out and fix it. When I took it to him which the girl told me to bring it on a Wednesday at 3 PM and I did. Jerry took a scanner and went and told me it was misfiring. Then he looked at me and he said" I'm not fixing nothing you need to leave" I was in shock. I said what do you mean I just paid you $700 almost to fix my car and it broke down within four days of picking it up from you and he said if you don't leave, I'm calling the police. He ripped me off. He did not fix my car. I don't think he did anything to it to be honest. I never had any problems with the wiring and I gave him a work order to fix the EVAP and the fuel pump sensor. Which showed on the scan I brought him. He didn't replace the spark plug either where it was misfiring. He didn't do anything that I requested according to what was wrong with it and it's still not running right. I cannot drive it. I'm afraid of breaking down again and not starting and I feel like he should return my money and I ask him to refund my money if he was not going to repair my vehicle because I had given him $700 cash and he told me to leave or he would call the police. Do not go to Glenn's Service Center In Wilson They are the worst I've ever seen in the biggest Scam artist and they do not have certified mechanics there I recently found out also! I've tried to contact the owner, Glenn I asked Jerry before I left that day who was Glenn and he said Glenn is anybody that you want him to be. That was really a smart answer. I know Glenn owns it or did own it! His son Brandon works there someone told me but he didn't ever tell me he was Glenn's son! I don't know who Jerry is except he's running the place and he really ripped me off and did not fix my vehicle. I will be taking him to court. And reporting him to the Attorney General's office and everybody else with the state of North Carolina. That is no way to treat anyone. Took my money and gave me no service on my vehicle when he said I had a 2 year warranty and it wouldn't start just 4 days after I paid him almost $700 and it still is doing the same thing as before I took it to him to fix! Justice will prevail! I will not let him get away with ripping me off and taking my $700 and not fixing my vehicle! I wouldn't give him one star if I didn't have to! He's nothing but a liar and a thief!

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

Amazing quality !…read more My vintage Toyota literally looks BETTER THAN NEW ! I don't mind paying a little extra for QUALITY WORK. And technicians who don't rush and pay attention to detail. They even duplicated a LIGHTHOUSE decal I wanted to save ! AMAZING !

he saved me over 3k in repairs for my 2018 Honda Pilot. he found things that were damaged after my…read moreaccident that I was unaware of and showed me everything. Definitly impressed

I paid to have 2 engines dynoed. Mike and Michael were awesome. They dynoed both engines and…read morefound over 27 h.p. in one of the engines after he reworked the cylinder head. The other engine had timing issues in which he quickly resolved. Rouse automotive is well worth the money I spent. Other racers would be smart to use this company. I would give them 6 stars if I could. Thanks again Mike and Michael, You both are real class acts.

I recently needed to get my automobile engine repaired after a timing kit failure. Several…read morebusinesses expressed interest and gave estimates. Rouse Performance not only provided the lowest estimate, but they tackled the job head-on instead of insisting on a replacement engine. They tore down the engine and turbocharging system, repaired the heads, and put everything back together perfectly. All this was done in less than 24 hours. If you need engine repair or machine work, Rouse would be very hard to beat. Thomas Spencer