Not sure why this place would ever get a bad review, unless possibly it was from years ago, and…read moremaybe a different dentist then Dr. Chater! Can't say enough good things about this clinic and Dr Chater and all the staff! Amazing attitudes, so pleasant and friendly, the work Dr Chater does is simply amazing. My whole family goes there and we could not ask for better care and work they have done on each of us. Never recommends procedures you dont need and makes you very relaxed when you are getting dental work done. His staff is always pleasant as well ! Would not go anywhere else!

I have never had anything but exceptional and kind service at this clinic. Dr. Darbar and his…read moreentire staff have accommodated me multiple times for emergent issues and always ensure I am comfortable and as pain free as possible. No one *wants* to go to the dentist, but at least I know I am in safe and knowledgeable hands at Altima! They always make it very clear to me what my billing will be and what my insurance will cover so there are no surprises.

After losing a filling I went to this dentist to repair the lost filling that is causing me pain…read more After telling the dentist's helper who provided the lost filling, I believe he called the other dentist and took her side. He left me in the chair for neer and hour. I left, a short time later my phone rang,this dentist said he was glad I left. Pray you don't have shoty dental work done,they won't help you,I was told I'd never find a dentist that will help me now.

I took my kids for their first dental visit at Watertown Pediatric Dentistry today. I was very…read moreimpressed with the staff. They were very helpful and kind. They took time to explain everything to me and they were not pushy in the slightest at trying to fix issues that weren't there, as I have often experienced at other places. My kids had a great experience.

Do NOT recommend, very rude staff, the woman that answers the phone has a very rude, nasty attitude…read moreand a very smart mouth, she speaks very unprofessionally over the phone. If you need to call and reschedule an appointment, she's going to question everything about your life & speak to you like a toddler. Fortunately I made the decision to just cancel the appointment (which she also gave me an attitude about). I just had to cancel before I had to cuss her out for speaking to me in such a way when I was nothing but respectful the whole time. The lady that handles payments, very rude also, doesn't look happy, always with a mad mug on her face. And another thing, the dentist here didn't allow me to make the decision for myself if I wanted numbing or not for a filling, he just decided to not tell me until I'm laying in the chair that I wouldn't be numbed for my fillings and it HURT. Do NOT COME TO THIS PLACE. They also give racist vibes. I dreaded making an appointment here again, it was the only place with no waiting list. And I can see why. Seriously zero stars!

No one likes going to the dentist, but if you have to go, this is the place. Never met a nicer,…read morefriendlier staff from the first phone call. Dr. Schonfield is funny and kind and puts you at ease right away. The staff are incredibly thorough, taking time to explain what they're doing and never making you feel rushed. Prices are comparable to others in the area, but the customer service puts this practice at the top of the list. They've worked with my insurance to make my out-of-pocket costs as low as possible. Can't recommend Dr. Schonfield and his staff highly enough!