Absolutely do not use this business. It's no longer under the original owner, it's actually been…read moresold twice now and the quality of work is crappy, the customer service by Kelley in the Bozeman office is shi**y at best, and they are incredibly rude. The service tech literally walked off the job after having non-stop conversations with Kelley the entire time he was in our home, all of 20 minutes. He showed up earlier than the text stated, and then didn't complete the job. Also, BMS reduced their workers insurance coverage and no longer moves any items to clean under like the original owners did. I was incredibly disappointed to learn it wasn't managed by Dave and his wife any longer. The level of professionalism and customer service is nothing like they provided in the past. And the new owners aren't forthright in telling you it's under new management. It's "oh, the system has been upgraded, let's get your information put back in" when you call to schedule as a repeat customer of Dave's. And, be sure, if you do use them, to pay at the time of service or you get some money desperate jacked up legal team in NJ threatening you with passive aggressive commentary in group messages within a week.

DO NOT USE THIS COMPANY!!!!…read more I booked them a week ago for a move out clean. They fail to show for the scheduled, confirmed appt. and when I finally reached them - they said they had a "computer glitch" but I was the only one they had not contacted. Fast forward to today when they were supposed to come at 10:30 they never showed. At 11:30, after multiple calls, they stated their van had been stolen. I finally found someone to do the job. They texted me finally a couple hours later stating that they were "so sorry" and requesting the name of the company that agreed to finally take our job. So over this company, it is my understanding that new owners have taken over this company. Read and heed.

The only carpet guys you need. Amanda usually answers the phone, Cameron assesses your needs and…read moreChad, the owner, has a Phd in carpenteering, lol - I just made that up. But he's a genius when it comes to anything carpets whether it is laying them down, tearing them up, repairing, stretching, etc. Also the selection they offer is huge and they can guide you on what type of carpets to buy as they understand the characteristics of all the different fibers. Great People, and very fair prices - they are not gougers like so many other businesses sprouting up in Bozeman.

From the owner: CarpetsPlus ColorTile of Bozeman: Your Local Flooring Experts…read more Looking for top-quality flooring in Bozeman, Montana? Look no further than CarpetsPlus ColorTile. As a locally owned and operated business, we're dedicated to providing exceptional service and a wide range of flooring options to suit your style and budget. From cozy carpets and durable hardwood to stylish tile and versatile vinyl, our extensive selection has something for everyone. Our knowledgeable staff is here to guide you through the entire process, from choosing the perfect flooring to professional installation. Why choose CarpetsPlus ColorTile of Bozeman? -Local expertise: We're deeply rooted in the Bozeman community, providing personalized service and tailored solutions. -Quality flooring: Our inventory features only the highest quality materials from trusted brands. -Expert installation: Our skilled installers ensure a seamless and professional installation for your peace of mind. -Competitive pricing: We offer competitive pricing on all of our flooring products and services. -Exceptional customer service: Your satisfaction is our top priority. We're committed to providing exceptional customer service throughout your entire flooring journey. Visit our showroom today to explore our vast selection of flooring options and receive expert advice. Let us help you transform your space into a beautiful and functional environment.

We're new to the area and had a bit of an emergency carpet situation. Bill was very responsive and…read morewas able to get us next Saturday service. He educated us on what to do pre-treatment as well as during the carpet cleaning process. He is very honest and didn't try to upsell us on services that we didn't need. Due to his packed schedule he gave us the opportunity to reschedule when running behind. We were impressed with his communication and appreciated that he still came out at 6:30pm to complete the job in the snow/weather. We will definitely use Bill and Pro Carpet Cleaners again!

Bill from pro carpet cleaners did an outstanding job on our carpets! We have had our carpets…read morecleaned 3 times in the past three years. The two companies before Pro carpet cleaners made stuff smell nice, but the stains were still very visible in high traffic areas and almost seemed worse a few months after they were cleaned. Also, their long hose attached to the van leaked a line of chemical across our front lawn killing grass. Bill showed up in a Prius and changed all that. His equipment was smaller and environmentally safe. He spent extra time to get some stains out, explained some of the chemistry behind his methods and was extremely thorough. He let me borrow his fans for a few days after to dry the carpets out and came back and did a quality control check after everything was dry. Thanks Bill!

Possibly the nicest, most helpful people I've ever met…read more I'm on a tight budget renovating some apartment units, and I stopped by Bridger Mountain Flooring on a whim while I was out looking for used appliances at Habitat for Humanity. When I told them I planned to install the carpet myself--without really knowing how much work it would be--they went above and beyond. They lent me the tools, took the time to teach me what to do, and have just been incredible throughout the whole process. I can't recommend them highly enough--this is THE place to go for flooring. All their products are high quality, but if you're on a budget like I am, they also have sale items that are comparable to (or even cheaper than) Home Depot. Friendly, knowledgeable, and truly generous people-- Definitely check them out!

Love the whole crew JW and Bill are great business partners and the work they do is always amazing…read more the installers are all very nice as well.

Great Service, great price…read more Jason and his wife do an excellent job of providing great service as well as a very competitive price. We had them clean the carpets in our condo (they hadn't been cleaned since they were installed 4 years ago). It took Jason a couple of hours to clean several rooms and 3 flights of stairs. When her was finished, the carpets looked brand new, AND they were dry enough to put furniture back after about 5 hours. Excellent work ethic and will definitely use them again.

Rachelle is a pleasure to work with. This is the second time we have used her services, the first…read moretime to restore leather armchairs and now to clean 6 oriental carpets. Highly recommended. Ken M.