Customer service is seriously lacking. Technician came to fix our heat pump. He said we had a leak…read more We spent $800 to fix it but AC still not working. Had to have another technician come out who said we needed a new hose but couldn't change it in the rain. Said they would be back but there is no call back and no follow-up. We have to keep calling them and they try to "squeeze" us in between other appointments. Three weeks later and $800 and my AC still is not working on some of the hottest days in Montreal.

It had been 11 years since my last service call to Electro Aide for my 2008 Lennox furnace and heat…read morepump, and I have been very impressed each time at the professionalism of the technicians. As he saw my interest in the process, Tony Sayah explained each step in detail during the diagnostics. It was a great pleasure to accompany him during the work.

These guys were subcontracted by our home heating contractor to install a new boiler to heat a…read morerelative's home in Beaconsfield. Did a great job so we called them back as we had some additional plumbing work to get the house ready for sale. Came next business day. Ronald completed all the work very quickly and professionally at a reasonable price. Highly recommend these guys if you want it done right.

Avoid this company. The service man was obviously inexperienced. He did not want to do any repairs…read more They charge 100.00 minimum fee to come to your home and then can't wait to run out. The rep looked at air conditioner and told me it had to be cleaned, then started to leave. This took a total of 5 minutes. I told him that since he was paid to be here for an hour he could do something! He did not offer to check the system on the outside, I asked him to do this. Needless to say, he was out in less than 20 minutes. It took him 10 to write up the bill! I can't believe he had the Carrier name on his truck. You'd figure he would be more proffesional. Very dissapointing Rodanthi M

I called 4 different companies because my air conditioning was running but there was no cold air…read morecoming in the house. Omid quoted me 75$ for a service call while all the other ones quoted me between 150$-200$. Their technician was in the are and came within 30 min. while the other ones could not come before another 2-3 days. He came, checked and told me the gaz pressure was too low. He added some gaz for 150$. I knew that recycled gaz is not produced anymore, but only recycled and resold and therefore, it's more expensive every year. Problem was fixed easily and the air got colder within a few minutes. Do I recommend them? Absolutely.

I called Preventilation to clean the air ducts at my moms house because they were in need of a…read moreserious cleaning. It had to have been over 5 years since she last got it serviced, and it was gross. Marc was professional, answered all of my mom's "silly" questions, and charged what I felt was a reasonable fee for such a mess. He also left the area clean, which is one of my pet peeves. And it only took 3 days to get an appointment! Would highly recommend.

Martin (Tri-Energie ABC Hybride Inc.) is extremely knowledgeable, professional and very friendly…read more He answered all our questions, guided us through the process of choosing the best system for our situation, did excellent work and post-project customer service. With this technology, by using both gas & electric for our central forced air heating system, we are able to enjoy the comfort of our home and minimize the expenses. This technology brings a lot of value and flexibility and should certainly be more popular.

Like others posting reviews here, we have a dual energy system ( oil and thermopump ) and the…read morethermopump seemed to always be in defrost mode with the oil furnace coming on, using tremendous amounts of oil. I was looking for solutions online and came across ABC hybrid energy and called Martin for some info. He was very knowledgable and I was convinced of the efficacy of the system, we had it installed in the fall of 2022 and it has surpassed our expectations. The optimizing and advantage of Hydros dual energy rate saved us a lot of money. I believe we saved @ $1000 the first year, taking into account a mild winter. The house temperature was much more stable and comfortable. Highly recommend the tri-energy controller system for homes with thermopump and oil. thank you , Martin

Dishonest! He tried to convince me to replace my AC with another at $7000. He even showed me fake…read moremeasurements that my unit was leaking. Another (more honest) technician came and replace $70. Be weary of free visits, these are sales calls. Good technicians don't have time to waste.

Great team replace burnt blower motor on my electric furnace on the same day I placed the service…read morecall on a very cold day!! Thank you for your great service

I have always had good,prompt service from this family enterprise. The prices are competitive. I…read morehave used them for various plumbing problems in my home and the work done has always been of very good quality. I recommend this enterprise to anyone with plumbing problems. I have never used them for heating problems, but I'm sure they are just as qualified in this area.

I called Rochon at 9:30 on Friday morning before a long weekend to try to get a new hot water…read moreheater installed. By 10 o'clock, the company called to say that somebody would be at my house before lunch. At 11:30, I received a call that he was on his way. By 1:00, job was complete. Very impressed with the service that I received and would definitely call them in the future.

Just had my Thermostat successfully changed. Easy booking, very professional…read more I just don't give 5* because the invoice wasn't completely explained and I paid 1h30m when the electrician only stayed 45m. Then I called and the manager (very nice guy) explained that they always charge 30m for travel. Now I know.