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Fireplace cleaning

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Fire heating system installation

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HVAC installation or replacement

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Fireplace insert installation

Fireplace repair

Fireplace insert repair

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Water heater repair

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HydroSolution

HydroSolution

(46 reviews)

Anjou

This is a review on "Hydro Solutions' Heat Pump Team and Program":…read more This summer at the suggestion of a colleague, we reached out to Hydro Solutions to learn more about their Heat Pumps for our cottage in the Laurentides, and found the representatives at Hydro Solutions - Ortencia & Ersulia - to be an excellent educational resource on the advantages of Heat Pumps and on why Hydro Solutions' Heat Pump program made sense for us. The fact that we had multi-lingual support in English, Spanish or French by Ortencia & Ersulia also enabled us to ask technical questions in the language that was easier for us to understand. The representatives answered all our questions, and stayed in touch throughout the process helping with any additional concerns that came up. The system has not yet been installed because during the high season & the recent heat waves, they have about a 4 week installation waiting period, but knowing that we can reach back to them if we face any issues with the local partner installers gives us peace of mind in this project. Suggestion: Only 1 process suggestion we would have for Hydro Solutions Senior Executive Team, and I think it has been touched upon by several other reviews here. Hydro Solutions' customer support team; their heat pump products and their monthly financing program are on target and have enormous potential in the current market environment. However, I would strongly suggest that they develop and closely monitor a very "real-time" clear and strong on-going quality control/evaluation of their chosen local partners/installers; one that includes online local partner evaluations sent to Hydro customers every step of the process. Hydro Solutions senior executive team may have all the right pieces to have a huge financial success with their Heat Pump program offering, but the highest risk to that success is in insuring the on-going highest quality and loyalty of the local partners/installers' follow-thru with Hydro Solutions customers. Thank you again to the Hydro Solutions team, and specially to Ortencia & Ersulia for all their great help in this project.

Poor service. I took a day off work for nothing. They could not replace my water tank situated on…read morethe second floor of my condo. The technician was not qualified to shut the main valve. I had to do it for him. He also did not take the time to wait until the water from the pipes emptied. He asked that I call a plumber to install a valve first. I cancelled and made other arrangements with a plumber instead. FYI....They are owned by Brookfield.

Westmount - hvac - Updated May 2026

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