We went to Ed Kellum based on a recommendation from a friend and also because we wanted better…read moreservice than we could expect from a big box store like Home Depot/Lowe's. On January 4th, we purchased a KitchenAid double oven from Mark Pritchard. It was expected to arrive in late January, so he gave us an approximate installation date of February 1. Since we hadn't heard from him during the first week of February, we called him several days after the promised installation date to check on the status. He seemed surprised to get our call. He called us back and told us that the KitchenAid was on backorder for several more weeks. So, he offered us a more expensive oven (at a discount, but still more money than we planned to spend) and we paid the difference ONLY because we needed a working oven. The Fulgor Milano was installed the following Saturday. But, Kellum's installer failed to test both ovens before he left. After he left, we discovered that only one of them worked. We contacted Mark who sent an electrician to our house. The electrician determined nothing was wrong with the wiring at our house. We contacted Mark again. Mark then arranged (through Kellum's distributor) to send Apex (a repair company) to our house. Apex replaced two parts on the oven, and it still didn't work. Our request for a new (WORKING) oven was declined by both Mark and the distributor, and Apex came back out more than a week later on Feb 24 and replaced a third part on the oven. So, as of February 24, we now have a "brand new" oven (for which we paid several thousands of dollars) that has already been repaired twice (three parts replaced) in less than a month after waiting more than 3 weeks beyond the delivery time promised, and at a cost of several hundred dollars more than we planned to spend. Not once has Kellum reached out to see if the oven now works. We were told they would extend the warranty on the oven that was installed for one year. But, several months later, we've never been able to get anything in writing regarding the extension of the warranty. We are now planning to replace our dishwasher and two refrigerators. Based on our experience, we will shop elsewhere. Needless to say, we are not happy with the service we received or the condition of the oven on which we spent several thousand dollars. We should have gone to Home Depot or Lowe's. Kellum's service was awful. We DON'T recommend Kellum to ANYONE! Dear Business Owner - if you're only planning to reply "Thank you for bringing your experience to our attention. We regret to hear that our service did not meet your expectations. At Ed Kellum & Son, we take pride in ensuring each of our customers' satisfaction. We continually strive to enhance our services and we hope to have another opportunity to serve you better in the future", please don't bother. That means nothing to me. And, your horrible service blew all your future opportunties to "serve me better".

On September 28, 2024, we purchased a KitchenAid double wall oven (Model KOED530PSS00; Serial #…read moreDD3307251) from Kellum & Sons, salesperson, Mark Pritchard. Since October of 2024, we have had consistent problems with this oven. The following is a timeline of the issues we have experienced: 1. October 17, 2024: oven installed 2. December 18, 2024: oven caught on fire while broiling. Guinco replaced both oven control panels (which had melted) and the light sensor. 3. October 14, 2025: oven would not turn on and showed an error code. Guinco replaced both control panels, the console/appliance manager, and the blower. 4. December 22, 2025: oven again would not turn on and showed an error code again for the blower and control panel. Guinco needed to order parts. 5. December 26, 2025: Guinco again replaced the lower oven control panel and appliance manager. 6. January 25, 2026: oven again would not turn on and showed the same error code. 7. January 27, 2026: called Kellum (one day later as they were closed on January 26th due to a city-wide ice storm) and conveyed to them we no longer want continued repairs and want the oven replaced. As of the date of this complaint, we still do not have a working oven. Kellum and Kitchen Aid are still determined to replace the blower. 8. February 9, 2026: received a call from Guinco that they have ordered yet another blower part and will replace it on February 18, 2026. We have made this clear to Kellum we no longer wish to have this oven repaired or have any parts replaced again. Their homepage on their website states, "Extraordinary Service, No Excuses." Kellum sold us this defective oven, is very aware of the number of times it has been repaired and understands our request. Kellum needs to do the right thing and reimburse us for selling us a lemon. We do not recommend shopping there.

It is nice to have friendly sincere family owned service that you do not get from a box store. I…read morebought a refrigerator which I did my research before going and knew pros and cons of most refrigerators which was confirmed by Mr. Wilson. There was a large selection to compare what fit our wants and needs. They also met our delivery needs with was right before we had family for Thanksgiving. Super "hometown" people.

We bought a new Whirlpool refrigerator from CA Wilson, even bought the extended warranty. It is a…read morelemon right out of the box, almost 7 months later it still freezes up and stops cooling. Whirlpool won't replace it until they have done everything possible to fix it . I went back to the store and the manager wouldn't even come out and talk to me about it. The only repair man that they have has been here so many times I can't count. He's replaced every replaceable part in it. The main board was on back order so wow that wasn't fun. Every few weeks he has to come out and thaw it, so I have to unload and reload it for him to do that Every time. It runs constantly raising my electric bill, cant put a price on all the food lost. As of today the repair man had surgery and can't work, whirlpool is backed up and I'm about to loose more food. The lady on the phone says she'll have the repair man call when he comes back to work and that's all we can do. $2,000.00 and 7 months later it look like buying local isn't worth it after all.

Easy peasy! I…read morelooked online for these fluted white planters and this location was the closest to me with 3 in stock. I selected to do curb pick up and when my order was ready o received a text message. The key is to let them know you are on your way and let them use your location. I parked in the customer pick up spot, clicked on I am here and which spot I was in. Within seconds they were at my car. BOOM And they were on sale so great value.

Target continues to improve. I didn't ask the employees any questions and had no interaction until…read moreI was at the checkouts. I still believe their should be a discount for self-checkout, so i continue to use the full checkout...plus I am not a quick checker. Target has a selection of selections brands. They've expanded their clothing lines and now have fancy party dresses. Definitely look for sale items to get a good deal. I haven't compared their prices with others, so im not sure of the value or savings. Be aware that exiting to Davis Boulevard is lengthy. The light is slow. Its best to leave on the Precinct Line side.

absolutely horrible!!! I ordered a tv online on June 14th and here it is July 11th and I still have…read moreyet receive my tv. It was suppose to be delivered 8 times already and no one has any reason as to why I haven't received my order. I have called numerous times and not one person has been helpful, nor has even been able to get me on the phone with a supervisor.i sat on the phone for an hour today trying to cancel my order and they cant seem to wvwn do that correctly. DO NOT USE CONNS FOR ANYTHING! no one seems to know how to get anything handled.

These are dirty-ass, low born, snake belly motherfuckers. I bought my furniture 18 months ago and…read morehave made all payments on time. Last month I couldn't pay the full amount, but I paid two-thirds of it and intended to pay the balance with my next check. They accepted my partial payment and reported to the credit bureaus that it was a "missed payment." Dropped my credit score 51 points instantly! AND, all the while, they still have not addressed my complaint from 18 months ago, when their shifty salesman ran my credit twice, ON THE SAME DAY, thereby lowering my credit score at that time too. They want your money; they do not want to hear from you otherwise. Support a better business by shopping elsewhere.

Costco is the GOAT when it comes to value. Yes, you may have to buy a bit more than what you intend…read moreto use in the short term, but through strategic planning, you can really make those dollars stretch far. Also, you may very well be absolutely floored with all the things you can get from Costco- this also includes services and even trips! The staff here is friendly and helpful as well. Even the gentleman who signed me up for my membership was nearly giddy talking about how much he loves working for them and has been with the company since the 1980's. One of the things I am most impressed about with Costco is the sheer amount of products and services they offer. Just a few of WOW moments are : Did you know they offer vaccinations through their pharmacy? They have a program where you can get an assessment of what vaccinations are recommended for travel abroad. Before we went to Africa we had it all done through the Costco pharmacy and we were able to get our shots and malaria pills. Another WOW moment is the sheer joy is discovery in the product assortment. Have you been on Southwest Airlines and had those yummy Stellar Snacks Maui Monk Pretzel Braids? Well, they sell those here in bulk and it's a great value! I've also bought plants here among other things- you'll never know what you will find! Now, navigating the massive store can get a little anxiety inducing, so to keep the stress to a minimum, I go at 10am on weekdays only. Only once did I got to Costco on the weekend. It was with my Father-in-law in California and I would say it was overwhelming with so many people around, but taking the time of day into consideration works for me, and to be honest, I'm sure most people are fine with it. Overall Costco is an easy 5 stars for their all-around great value, service and breadth of product. It's quite mindblowing!

Don't use Costco Travel for car rental or other travel if you actually expect to have the rental…read morecar provide the reservation. When budget didn't have the promised car when I arrived at the rental location, its "help" was to say "we don't own the rental car company" ...yes, but Costco does PROMISE to deliver the booked reservation at the promised time and rate as a membership benefit. By the way the dedicated Budget line at cosco travel also equally denies any responsibility. Customers that don't get promised reservations are left stranded, losing valuable time and money. Promising and not delivering is not just bad customer relations, it's a deceptive trade practice under Texas and most other state laws. Costco, this isn't a benefit, it's an injury.

RUN don't walk here! They always have the BEST weekly specials and over mall pricing. They don't…read moretake advantage of people like most grocery stores these days with inflation. I love they are always collaborating and promoting other small business owners with products in their store Their employees have not changed since they have opened!!! GREEN FLAG! And everyone is always extremely helpful and nice. Alsooo- they have a bakery in house, a restaurant and a cafe! True one stop shop

Found this place on yelp.com, great little place in Plano, fresh food, fresh bakery, friendly…read morestaff, great ambiance, has a great variety of everything I need. I highly recommend you check this place out.