I'm extremely disappointed with the service here. I was in a bind and needed to get my dog's nails trimmed but where he usually goes was all booked up for two weeks. I was in the area and thought I would try this place out. When I first walked in, i was greeted with blank stares from all three of the women working there until finally one of them spoke up and ask if I was there for a nail clipping. When I responded yes there seemed to be a silent argument between them about who would be the one to do it. Finally, one of the girls reluctantly came to the front, took the leash out of my hand, and took my dog to her table. All without a single word to me. I at least expected her to ask my dog's name and his temperament but I thought I'm sure she knows what she's doing. She tried easing him up onto the table but he wasn't having it. He was in a new environment, scared and had never been up on a grooming table. This is where I should have stopped it but I let them continue. She finally had him on the table and hooked up but when she started to try and clip his nails he started to struggle. With my dog practically hanging himself, all of the other workers stood and watched. No one offered to help and the girl doing it seemed to just watch as well. Eventually one of them attempted to help by petting his head and telling him it would be ok, which obviously didn't help much. It got to a point where I needed to step in or else my dog was going to hurt himself. Needless to say, I'm sure their intentions are good but they need more experience working with dogs and more experience working with people. This is not somewhere I will be bringing my dog ever again. read more