Very quick reply. They are just what I need for watch and clock repair!…read moreNot too far away either!

My Rolex quit running so sent it to Errol, he replaced the mainspring that failed and did a…read morecomplete service including setting the time to perfect tolerance. I just got it back and it's keeping perfect time. About 10 years before this, I sent my Rolex to California Watch Repair (another so-called Rolex repair company) to do a service, and a month later my watch had visible water droplets on the inside crystal. I found The Watch Repair Center and after speaking with Errol I sent it to him. He cleaned out all the water damage, replaced everything that was irreparable and then did a full service. It then ticked as a Rolex should, and no water issues from then on. I can't speak highly enough about Errol and his wife Michelle. 20 Stars out of 10! Seriously!

We have gone there twice, and it was excellent both times! Very kind staff, excellent selection…read more Helpful as can be!

Never been much a of guy who dresses up but I needed something to wear for some headshots…read more I came in Jan.16th with an idea of what I was looking for and a budget. The young lady who was working there was very helpful in getting me into something that not only fit well but was reasonably close to what my budget was. She was very good at knowing what was available in my size and what style I was going for. Thanks to her my pictures came out fantastic.

I've received a few haircuts from this location and have been very satisfied with the results each…read moretime. Danielle P is especially wonderful, super friendly and down to earth!

I moved here last year and was having difficult time finding someone who to do my hair. I'm very…read morepicky and when I find someone I like to keep going to that person. The last person did my hair for over 14 years, the one before that was over 10 years. I needed a color and went to 3 different places that just made it worse. I went to Ulta(Which I didn't even know had salons) and found Lisa. She was so patient and listened to what I needed. She was able to give me the color I was looking for. FINALLY! I have been going back to her weekly every sense. Just as a pamper to myself to have her wash my hair and such. Great choice on my part. I won't be going anywhere else from now on.

This is a wonderful business run by a husband and wife team who were incredibly helpful kind and…read moreconsiderate. They fixed my husband's gold chain that he's had for over 25 years and they did it quickly and they polished it and it looked brand new when we got it back!!!! I highly recommend this business!!!!! They are located in Wilton Maine now, 346 Main Street, Wilton Maine

I've been at this location many times and have always had a pleasant experience. Almost always a…read moremember of the staff that passes through the store will ask to see if I'm finding what I'm looking for and help me find it, if I need the help. I've also purchased two fruit trees from this store a year ago and both trees were of high quality and doing well. Lastly, I like to buy American whenever possible. I've seen more american goods here lately, I hope the trend continues especially some locally made unique wind spinners :)

Horrible customer service. I had the worst experience ever buying an item. Bought 2 bags of…read moreconcrete. Hubby had my truck so had my sister swing by with her car to pick it up while we were out. The kid who loaded it literally just dropped the bags in the trunk; loud thud!! To the point it jolted the car & we jumped. We drove less than a mile down the road & heard a loud muffler sound. We stopped & looked under & there was a big crack in her muffler, at the flange. I live a mile from the store! Called Campbells back & told them (John) what happened & asked them to please mention to this kid to perhaps not just drop 80# bags of concrete in someone's trunk like that as it can cause damage. The concrete was a solid block too, so this was all in vain anyway! Had to return concrete & now have to pay for repairs. Manager said "well u must've hit a big bump cuz there's no way that could do that damage." Umm, well my sister drove like a turtle & did not hit any bumps. The car was completely fine b4 this. You do the math. VERY expensive mistake, buying overpriced concrete that was useless. Be WARNED: if u buy bags of concrete here, load it yourself or you may have your car damaged. Manager could've said "Well I'm sorry that happened & yes I'll speak to the guy to tell him to be careful." That's all. That would've been sufficient/decent, good customer service. Not like I expected them to pay our car repairs! Just some type of decency or concern for customers who have shopped there a lot! No more. Lost my business, my sisters & that of my contractor who brought the concrete back for me. These people do not know how to treat customers. Also told my aunt & cousin so they'll never shop there again either. Customer service goes a long way. This was a bad experience that was just made much worse by uncaring people who couldn't have the decency to just act like they gave a damn. FYI: We've hauled lots of stuff b4- trunk loaded with heavy bags of soil & never had an issue. Common sense will tell you if u drop 160#, rather than set it, in a trunk it could damage something. Live & learn! Always go to Home Depot from now on!

Everyone was friendly and cheerful…read more Kel was exceptional in helping me find the value of the item I was about to ship to a friend in New York. In so doing, I felt assured as to how much insurance I needed. Kel was very respectful and had my trust. Karen M.

Every time I leave a package, I know that it will be returned promptly. The package is never…read moredamaged. That's what I call quality service.

I highly recommend Tom Finn Shoe repair. The guy is friendly, knowledgeable, and does great work. I…read morebought a new but damaged pair of shoes elsewhere for $15 and was able to have the rip in the seam repaired here for $15. $30 total for a brand new pair of leather shoes, yes please! The repair is not noticeable, thread matched perfectly, and the shoes will now last for a long time. Definitely worth having them fixed professionally!

Outstanding, friendly service with wide range of repairs available on different leather productsread more

I am always treated with such respect by the very helpful staff! I want to thank Jacky and Mike for…read morehelping me with my bolts and screws for my roof rake. They were wonderful!!! I highly recommend this store for excellent customer service and know how! Thank you!!!!

I received an email from Aubuchon Hardware early in the morning (5:14 A.M.) of July 13th, 2022,…read moreinforming me that I had a $5.00 reward that would be expiring the next day. Needing some repair material for my kitchen counter, I stopped in at the Bangor Street (Augusta) location at approximately 8:30 A.M. that morning. The young man who assisted me made some recommendations pertaining to the materials I would be needing to make the repairs. When I went to the counter to pay for the materials, an elderly man waited on me. I told him that I had a $5.00 reward, which he claimed he was unable to find on the cash register's computer. I then showed him the email on my cell phone that I received from Aubuchon earlier that morning. He said given that there is no bar code on the email, he would not give me the discount. What "really fried my hindquarters" was the fact that he insinuated that I must have used the discount previously, and that he still will not honor the reward. WHAT?!?! Excuse me, but (as I pointed out to him) I could not have used it previously, as you can see by the time stamp on the email, I received it at 5:14 A.M. this morning, and if I would have already used it earlier this morning (which I certainly did not), it would seem that you employee would have remembered me making a purchase and would have a record of it. I WAS NOT a happy customer. I informed this employee to keep the materials I had intended to purchase, and that I would take my business elsewhere. I then walked out and purchased what I needed at one of their competitor's, even though it required an additional 15 minute drive further beyond their store. Up until that point, I've been a satisfied customer of Aubuchon's Augusta store. Needless to say, I will not be back. I am writing this post on July 23rd, and had sent the above in an email to the store manager (as per their website, Mr. Michael Jacques, 064@aubuchonhardware.com) on July 13th, who didn't have the common courtesy to respond with any type of explanation. Apparently, they don't value their customers. Based upon the service I received (or rather, didn't receive) I do not recommend this store, and will be taking my business elsewhere from this point forward. On another note, the only reason I gave them a 1 star rating is because you need to rate at least 1 star in order to post the review.