My wife and I have stayed at this hotel after Tech games and again the other night after the George…read moreStrait concert. It is very reasonably priced and the rooms are very clean and comfortable. I did not get her name but I wanted to give a shout out to the lady that was working overnight at check in. We did not check in until after 1 that morning and it could not have gone smoother. We will definitely stay here again.

I was recently in town for a funeral and stayed here with my family. Despite our circumstances, we…read moreslept soundly and the customer service was absolutely excellent. Everyone was friendly and helpful and the towels and bedding are fluffy and clean. After checkout and 500 miles away, I realized I had left an expensive item in my room and called the front desk. My item had already been located and put safely behind the desk and one of my family members was already on his way to pick it up for me! I can't thank the staff enough for the hospitality they showed my family while we grieved the loss of one of our own.

This is definitely a two star experience. It's a very old building that they did remodel, maybe…read morefour or five years ago, but they have not kept up with it and it's age is already showing the beds are ancient. I can feel the springs as I sleep. the TVs are from 2010 and so thick they don't even work with the mounts because they're so heavy mine just leans over and faces the floor. Breakfast is fairly deplorable with nothing really appetizing, but this is standard kind of for these type of hotels. Customer service is ok as long as you don't interrupt them watching TV out in the foyer while they wait for you to come in, then rush to the desk or on their phones. The exterior looks terrible as well. This is definitely deserving of two stars and I won't be staying here again when I come back. forgot to mention my coworker that staying here his room started to leak the other day when there was a storm and they basically told him to come down and get towels and clean it up himself. Really? is this what we call customer service nowadays just a sad excuse for a Holiday Inn..

This weekend I booked a reservation for a double suite room at one of your hotels in Plainview…read moreTexas. I don't even know where to begin on how disappointed and dissatisfied I was with the experience. I typically book through Priceline, not sure if that's where everything went wrong or it was the hotel personnel. But right away everything was off, I will provide pictures of what was wrong but I will start off saying the room that was given to us was not a double suite room it was a king suit. Leaving my son sleeping on the floor during our stay. I attempted multiple times to have the room changed and the staff refused and only provided us with bedding to put on the floor for him. They said our room was a double suite. It was not. Second, the shampoo and conditioner bottles were out of their spot, the faucet to the tub was not securely placed and the door just looked unkept. I spent 580.00 for a 2 day/3 night stay for my child to end up sleeping on the floor during this stay. Needless to say, I was very disappointed with how the staff handled the situation and the upkeep of the room. As a frequent guest at a holiday inn this is by far the worst one I have ever stayed in.

Friendly front desk gal My room was clean and sanitized…read moreEverything worked The tub was old and actually tilting to one side and I had to be careful. King bed was comfy Everything needs updating. Pretty run down and dreary complex. Chair in my room was kinda dingy. This is definitely no Taj Mahal, but for the price it worked for me.

Everything. So many opportunities to improve. I'm our room 112, the bathroom door would not close…read more The shampoo bottle was open and there was no shampoo. They have to improve on the detergent they use or the linens they purchase, I woke up to my eyes swollen no idea what allergens were in the bedding. I brought these issues to the front desk, Pat. She made a note of how bad my eyes were and was told she would have the owner look into this and get back to me. It's been 5 days and no response. I'm sorry to say this motels falls under the Wyndham umbrella. You would think they would request better standards.

Plainview's Quality Inn is worth the affordable, budget-friendly price. While the exterior is far…read morefrom glamorous, that sketchy appearance belies clean, spacious, comfortable rooms. Our room was very nice and updated, had a small fridge and a microwave, and a nice large bed. The hotel is also within walking distance of a gas station if you need snacks and water (which we did). On the downside, the Internet didn't work. But to be fair, I've never stayed at a hotel in Texas at which the Internet actually did work. And I've stayed in Texas quite a bit over the past few decades. But the price is worth staying here and the location immediately off I-27 is very convenient!

ZERO STARS OR LESS!!!!!…read more This place is an absolute dump. The room was filthy and recked of mildew and human waste. Towels were tossed into the corners of the room. The sheets were half stripped from the beds. The door handle nearly came off in my hand. It is immediately obvious this property is unmaintained and poorly managed. We left NEVER to return. I used Booking.com to reserve and pay for two nights in advance. Of course I'll never see a refund. But I'd gladly pay for the two nights again if that could remove the memory of walking into that abhorrent room.

it's 3:45 am and my husband and i are laying in bed and someone came to do "rounds" however no one…read moreelse's room got checked. when we went to the door the woman whom we don't know if she was a housekeeper or not ran to the stairs and on to ground level parking lot. she then looked up at us on the second floor and stated that she was "doing rounds".???!? this makes no sense my husband and i have stayed in this hotel off and on for many years and not once, ever encountered something like this.

The manager was very nice.The location is right in the middle of town so it was very easy to find…read more They also had a very large refrigerator for a motel room. There was also a working microwave. Everything was very clean. For the price I paid I was extremely happy with the stay. I will defiantly be staying here again.

very comfortable and newly remodeled rooms, service is great and the owners are very polite and…read morewelcoming, highly recommended

Though this motel is reasonably priced and pretty clean, the guys that run it are rude and will…read moreenter your room at will to snoop around every time they suspect noone is in there. Unless u hate privacy I would not recommend staying here.

Absolutely disgusting place to stay!!! Bed bugs…read more Black mold Holes in the walls and in the ceiling No door knobs for the bathroom and shower Dirty sheets n floors I don't understand how the owner has a Mercedes and the hotel is left with garbage for its consumers Do not stay at this hotel