This is one of the most underwhelming rooms we have stayed in:…read more The Good: Clean bedding and bed height was 28". The breakfast bar variety was good. Annoying: The room was really small. No freezer in the fridge which was a micro micro - barely held our meager items. The tv remote batteries were taped in as something had happened to the back closure. Downright obnoxious: The loose toilet seat that had a lot of free movement and the toilet paper was mounted on the wall behind the toilet. The missing coffee ground holder tray for the room coffeemaker (we resorted to getting our coffee from the courtesy table that was just down the hall). The wad of chewed gum parked behind the headboard of the bed we didn't use. Only one nightstand between the two beds which is where the power outlets were located. No power outlets were on the walls that did not have a nightstand. We made a nightstand by stacking 3 pillows on the luggage rack and setting the ice service tray on the top. So yeah, not a great experience and we won't book there again.

Checked in to the hotel with my wife, our daughter and two dogs. My wife then found a fentanyl pill…read moreon the floor next to the bed/nightstand. I notified the front desk to which the employee said that this has been a big problem lately and got us into another room. However, my wife and daughter did not feel safe staying here so they decided to go to my in-laws. We were then told that we would be credited after we talk with the manager the next morning. The managers response was to refund our dog deposit of $50 ??? WTF? 40 minutes later the manager called me and accused me of smoking marijuana in the same room where the fentanyl was found? I was then asked to vacate the premises. My family and I are appalled on how this scary, dangerous and possible deadly situation was handled. Instead of being accommodated, we were asked to leave on Thanksgiving day? This is the world we live in and we are utterly confused... we will never stay here again.

I stayed here from March 6-8th I got to the hotel about 7pm and went inside to check in. There were…read more2 people behind the desk. One guy with his feet up one the desk playing on his phone the other lady playing on her phone I stood there for 4 minutes waiting before I said excuse me. She said very rudely "what do you need" well I'm here to check in. Whatever. I got checked in. Asked if they had any other rooms available and was told no. Again whatever. My kids and I went to our room. Room was ok until we went and used the sink and it poured water on the floor the front desk people again (Tayzen and Trinity) (finally found out names) were very irritated that I came up telling them I was having an issue. I asked for maintenance which thankfully I got! He was great by the way!!! Fixed my sink! We went to the pool there were absolutely no towels so we went to ask for towels to which these people replied "we have none and that's not our job" like ok if you really don't like your job this much maybe find a different one. Whatever. Met the night manager and oh my goodness she was a saint Sabrina was a doll I appreciate you so very much told me to talk to Bryce the morning manager to have everything sorted out and he did that and so much more! Sabrina and Bryce made a $h!+ stay into something so much better! But Baymont come on and fix your staff! Tayzen and Trinity are a joke and need customer service training!

ICK!!!!!!! This was the most disgusting hotel that we've ever stayed at EVER!!!!!…read more We were scheduled to stay for a week, but there was no way. We had no choice but to stay that evening... So we went across to Walmart, and picked up cleaning supplies lots and lots of Lysol wipes. We checked out the next day...along with several others who came to town for a family event/wedding. Do yourself a huge favor and do NOT stay at this disgusting hotel!!!! We had false eyelashes stuck on our headboard, pubic hair in our shower and pee around the toilet base...ICK!!!!!!! We spoke to management (Tyler/Kyler) and housekeeping about these issues, they did come to our business suite, to view these issues and acted shocked by what they were viewing. Housekeeping was nice... and offered to do what they could to improve this situation. The manager was way beyond rude, he actually asked my husband and I what we'd like him to do...really?? How about YOUR JOB!?!!?! Learn how to run a hotel, your staff and take some etiquette classes. Actually go take notes from the Radisson in Bismarck, because they're fantastic!!!!!! He (Tyler/Kyler) was so very arrogant and snarky, and this is the General Manager?! Horrifying* He told us he was busy hosting an 800 person event and didn't have time to deal with this situation. Well there was NO event going on at this hotel, not on this particular evening. The reason why we chose this hotel is because we had a family event/wedding taking place that weekend. I can't begin to tell you how many things went wrong. Desserts were not put out... however; we were charged for them being put out. I personally went to the kitchen and asked to get the desserts from the fridge and I put them out. These were specialty desserts that we paid for and brought in to the hotel...that they said they'd take care of. That did NOT happen. During dinner many people were not served including my son... so I went and got a plate/dinner for him. The water pitchers on the head table were all empty. Several people had asked for refills, it didn't happen. I went to the bar area and they were very helpful and gave me extra pitchers and allowed me to fill them with water to bring up to the head table. The women's bathroom was out of service halfway through the reception. A sign was put on the door, out of order...no one came to fix that situation. It wasn't a major problem, as they were just out of toilet paper, and the trash bins were flowing over....It was just a real stinky mess. Would've been an easy fix, if people just would've done their jobs. I called a week after the event/wedding to talk with (or complain to) KYLIE, who was a wedding coordinator of ours. She was the most disrespectful out of them all!!!!!!! What a joke of an employee* She made some very obnoxious, rude and disgusting comments...that were recorded by myself. *She's (KYLIE) lucky that I haven't posted them, but that's always a possibility. She had the audacity to tell me to calm down and then asked me if they did anything right at all? She told me she had a meeting to attend and she would call me later, then she hung up on me. It would seem, due to her lack of education or being able to effectively communicate, that hanging up on paying customers (the wedding and one horrifying night/hotel stay) was the only option in her thought process. Sad* It has been one week and no one (KYLIE) called back...of course not because she has NO integrity to do the right thing. It's easy for KYLIE to be disrespectful or to hide behind a phone or computer. ICKY...and so very insecure and most definitely immature. No one seems to care at the Baymont about cleanliness, respect, or doing things the right way. All they care about is taking your money, and giving you a whole lot less than you paid for. We made the best that we could of our time spent in that hotel However; if we could do it all over again...there is absolutely NO way that we'd have an event held there or stay there. NO WAY!!! On the plus side... Thank goodness for good people, as we went onto the Radisson in Bismarck, and experienced so many blessings!!!!! It was clean, so clean and the people were very helpful and friendly!!! The prices were right, only a few dollars more than the icky Baymont. We were even able to book the presidential suite and 5 other rooms on such short notice. A huge thank you to all the wonderful staff at the Raddison!!!!! This is the place to stay... so many positive things about the hotel!! Also lots of neat shops and restaurants in the surrounding area/walking distance from the Radisson. However; the hotels restaurant is very good and with speedy service, if you choose not to leave the hotel. Please DO NOT stay at or hold any of your events at the Baymont in Mandan, ND...It's truly disgusting, and so very disappointing on soooooo many levels!!! Choose the Radisson...wish we could go back in time and have our event/wedding at the Radisson in Bismarck, ND!!

Stayed here 1 night on a road trip. It's a bit pricier than I'd liked but it was worth it. It's…read moreclean (-1 pt because the shower needs some scrubbing), and the check in system is so convenient! I like not having to go to the front desk to do a formal check in, and I was able to go directly to my room without any issues. Comfy room, spacious. I really like the set up of this hotel; the elevator is in a convenient spot and the pool is right next to it also. The pool is heated which was so nice and I loved the hot tub. My only complaint other than the shower was that the usb plug next to the bed wasn't working so charging my phone was a pain (I forgot the wall charger part in the car). Overall, I'd stay again for sure.

Stopped here for one night on a road trip. Our check in was easy, however, there was an issue with…read moreour room. We went back to the front desk and they took care of us - getting us a new room (which was actually an upgrade)! They said they would refund us completely and after calling them and connecting with Expedia (I booked the room through Expedia) I received a full refund. Unmatched customer service. As far as the Home2Suites hotel goes, the room we had was large and clean. We were only there for one night, but there was an entire living room in addition to the king suite and bathroom. If I have to nit pick something, the soap dispenser in the shower was empty and the extra bedding was missing pillowcases (I like a bed full of pillows). Not even worth taking a star away because the customer service was just outstanding. Breakfast was great in the morning, who doesn't love waffles?! Hot coffee, oatmeal, bagels and toast, fruit, and cereal. Overall, a wonderful stay.

We spent 5 days here and it was great! I will say that this isn't The Hilton, so don't expect a…read moresuper fancy luxury suite. But, the manager Patel treated us as if we were VIPs, offering us snacks and fresh towels whenever we went into the office to get ice, and checking in with us to make sure that our stay was comfortable and pleasant. The day we checked out he even reminded us to make sure we didn't forget our phone chargers. The Inn is also conveniently located close to downtown Bismarck. I would definitely recommend this place to anyone looking for an affordable place to stay in the Bismarck-Mandan area.

Right across the street from the train tracks. It is 1:30am right now and those trains are blowing…read moretheir horn! Mandan was a town built on and around the tracks so this makes a lot of sense, actually, but it makes sleeping optional for light sleepers like me. Very nice management. Very nice room (we lucked out with a suite!). Very reasonable rates. Only two skimpy towels for two not-so-skimpy people - but I'm sure we could have asked for more. Brand new flat screen tv. We were supposed to have HBO but couldn't find it. Wifi fast and good, so we streamed Netflix instead. We found some AWESOME tennis courts at the Mandan Middle School and played tennis all afternoon. And then passed by an outdoor polka concert at the bandstand downtown. This town is funky. (We passed by Captain Jack's sign for Cupcake Wine and tried to imagine what that might be... ) Overall, we would come here again if we pass through this town. Maybe earplugs for the train?

Don't bother making a reservation and try to plan a trip because they will give your room away…read more I'm even a Gold Club member and it doesn't matter. Customer service is less than desired.

Hideously obnoxious noise on 3rd floor emanating from the hall AC unit intake vent which was dirty…read morewith mold/mildew. Audible in room. Otherwise it was ok.

Good hotel for a kids' sleepover / birthday party, because of the mini water park indoor pool…read more The jets in the hot tub weren't working. Rooms were comfortable enough, strong HVAC and thermostat that actually works. Wish they had USB outlets but they do have ample AC outlets. Free coffee in the morning but no continental breakfast. Bar and restaurant are reasonably priced with a decent menu.

I've been here plenty of times for weddings, New Years party, and birthdays. Unfortunately they…read moreneed to update the place. It's the same old design and it seems like things are falling apart. I was at a birthday party yesterday and one of the wait staff you can clearly tell she was not feeling the greatest. It made me uncomfortable since she was the handling the food.

It was clear cleanliness was not important. Carpet badly…read morestained. Sitting chair badly stained, loaded of stuff under cushion and cigarette burns on arms. Supposed to be a non smoking facility. I could continue but why.

The rooms are dated and smell musty, the light fixture didn't work which meant I had to enter the…read moreroom in the dark. I stayed there specifically for their park-and-ride airport service and even though I arranged for pick up in advance and called them the day of the flight they are still almost an hour late picking me up and the woman I spoke with on the phone was frankly pretty rude about it. The driver as well was less than apologetic, stating that they were understaffed. I ended up having to drive home in the dark, over an hour later than when I was supposed to be able to start my journey, and because of the number of deer out after dark, I had several herds on or near the road which made my 2 1/2 hr drive take over 4. The only reason this place got two stars instead of one is that my car was intact where I left it and for that I was thankful.

(1/5) - Editing my previous 5-star review I stayed at this…read moreLa Quinta last year during a cross-country Christmas road trip and had a perfectly fine experience- this year. WOW. After a 24-hour drive from Seattle, I arrived to find an empty, lifeless lobby--no fireplace, no other guests, and even the small retail counter was completely bare. The only staff member present appeared very young and visibly unprofessional, with hickeys covering her neck. I had my ID and credit card ready and simply mentioned that I was a returning guest and asked for the best available room rate. That should have been straightforward. Instead, I stood waiting for about 15 minutes before she told me she needed to call her boss. When I asked if there was a problem, she explained that it was her first day, she didn't know what she was doing, and that she had been left alone at the front desk. That was the breaking point. After an exhausting drive, I wasn't interested in being someone's training exercise. I asked for my card back and left to stay elsewhere. This experience points to one thing: poor management. Leaving an untrained employee alone to run an entire hotel--especially during the holidays--is unacceptable. It's disappointing, because I've historically had good experiences with La Quinta and expected better. Unfortunately, I won't be returning to this location.

The staff members at this hotel are SO NICE!…read more Still, I feel like I need to post a video of my room. It definitely needs a refresh. I would stay here again, but I would prefer trying other hotels first.

I have never had a worse experience at a hotel…read more Stayed there along with many other friends over the weekend for a friend's wedding in town. Check-in was supposed to be at 3pm. They didn't have a room ready for us until 6pm, and that was only after continuously hounding the staff that they needed to get something cleaned for us STAT. (They managed to knock $20 off our original room price. Not nearly enough if you ask me.) We got to our room and noticed that we only had 1 clean towel. Our toilet paper had not been replaced, they had not replaced the complimentary soap in our bathroom, so we had nothing to wash our hands with. Worst of all, I returned back home to be woken up by my boyfriend at dawn to find a bed bug crawling on us. I had brought a blanket to our hotel room, and threw it on our bed when we arrived home. That was the blanket the bug was crawling on. I checked the North Dakota bed bug registry and, sure enough, Best Western Seven Seas in Mandan is one of the first on the list. I've spent the entire day cleaning my apartment from top to bottom and washing everything I own. NEVER AGAIN!

There's nothing necessarily wrong with Seven Seas, but it's not my favorite hotel in the city. We…read morewent there for a wedding recently and the hall actually cleaned up really nicely. The staff seemed mildly happy to be working. I say that lightly because some of them looked downright annoyed. The pool area is pretty nice with a hot tub, pool, slide, and smaller children's play area. I've only been in the rooms a couple times but they are just basic rooms. Nothing overly special.