Have you ever gone to a restaurant and ordered the burger only to have the chef decide you needed wings? Yeah, me neither. However, I did take my rescue Schnorkie in today (I rescued Fancy the first of April, 2022 and she had her first "teddy bear" cut at Dawg Gone Dirty a week later) for a spa treatment which I paid for. I asked for the "teddy bear" cut - same cut as last visit - but got a schnauzer cut instead.
Because I work an hour away from the doggie spa, I asked my mom to pick Fancy up after I was notified she was done. Mom called my phone when she arrived to pay for and pick up my Fancy. She wanted to know if a tip was necessary. I didn't answer because I was working - it's kind of necessary these days when you want to pay for groceries, gas, doggie spa days, and such. Mom went ahead and gave the 15% tip along with grooming fees and departed the facility. She called me again because she wanted to prepare me for what I would see once I was off work and back home. She did not prepare me well enough.
I arrived home and YEP, I called Dawg Gone Dirty to ask "what the heck?" I asked for a "teddy bear" cut correct? YES MA'AM you did. Okay then ... why did my dog get a schnauzer cut? I was told ... "hold on, let me transfer you to the groomer." Patrice (sp) the groomer explained ... "I saw you asked for a "teddy bear" cut but I wasn't for sure you meant a "teddy bear" cut so, I did a schnauzer cut. "Well Patrice (sp)," I said, "I meant a "teddy bear" cut so what do I do now?" Patrice explained, "you can let it grow out and I will give her the right cut next time." I then asked, "so I get to pay for something I did not ask for?" Seems as if the answer to that question is "Yeah" because ... that is what Patrice (sp) told me!
Hey, I ordered the burger and got wings instead. Kind of wonder if the owners of Dawg Gone Dirty or even Patrice (sp) would be willing to pay for something they didn't ask for? read more