We were vacationing when we encountered some problems with our RV. The employees we spoke with,…read moreAndy,Rob and Jose' were accommodating and knowledgeable about our problem and offered a solution. They fit us in as soon as the part arrived and did an excellent job on the repair which was replacing an upgraded axel and all the components as well as leaf springs. A very special shoutout to Jose' who was fair, very informative, friendly and extremely knowledgeable. He is an invaluable member of their team and we knew we were in good hands after talking to him. As we were from out of town, we had no knowledge of their work but were further reassured when another customer raved about their work and told us "we came to the right place". Thank you to all who worked on our camper so we can go on our journey home 800 miles without fear of further bearing failures. I would recommend them 100% if you need work done on your trailer or RV.

The team at Reese installed a hitch on my car. The experience was great…read more The team helped me source the parts and were generous with advice along the way. Rob effectively headed up the installation work. I trusted their recommendation and that they were giving a fair price. They aren't wearing masks like many of the businesses in the Mills River area but unlike the admin team at Jim Campen, they didn't look at me suspiciously for wearing a mask. (Jim's mechanics a generous in my experience though). No one wants to feel like an a-hole when spending money on auto work. Reese is run by good people who take you as you come. Reese Trailer Sales is a small, local business I would go out of my way to support.

Just bought a new F-150 and wanted to add nerf bars. A friend suggested I try Saunook Industries…read more The place is a bit hidden up on the hill and behind a closed down antique mall. Not a lot of prominent signage, the business is housed in a large old mule barn. We talked about what I wanted, ordered the parts and was told They could have them installed in two days. The parts actually came in the next day and in a little over 30 minutes the work was done. I sat and visited with the guys longer that it took them to do the work. Friendly, fast and very reasonably priced.

A random certified RV Tech came to my RV and quoted me $500 to repair my slides that stopped…read moreworking. I called Fallin's and asked for a mobile RV tech to come give a second opinion. They sent a tech named Kevin. Thank Goodness I called them because he fixed the problem in 10 minutes for more than half the savings of the quote from the prior tech! HIGHLY RECOMMEND the mobile tech Kevin here! Ask for him!!

My camper slides were worked on at Fallin's RV. While they were being worked on, the slides were…read moreleft partially open and uncovered. A large rain event occurred resulting in a lot of water being let in my camper. As a result, I am seeing significant damage to the cabinetry, fixtures, wall coverings, etc. Fallin's RV never told me about the event even up to paying for the repair work. They said they needed to pull the camper out due to the difficulty in maneuvering a camper through their lot. As this took a long time, I went back and saw a technician still working in the camper. I went to the camper door and the technician asked if I had been told about the water event. I said no and saw multiple fans running in my camper and dirt and filth all over the camper floor. It was clear Fallin's RV was trying to hide this from me with the hope I would leave with the camper to discover the water issue later. I talked with the owner (Nick DesJardins) who accepted blame and said he would see what he could do to repair or compensate me for the water damage. I found water damage on May 16th, 2025 at Fallin's RV. Since then, I have tried to contact the owner on his cell phone and business phone. The owner will not return my calls or messages. It is clear that Nick is not going to accept responsibility and be accountable for Fallin's RV's negligence resulting in water damage to my camper. The damage is extensive enough that my insurance company has totaled the camper. Fallin's RV states their labor rate is $105.00. What they do not tell you is that this is a labor rate per technician. So if your repair requires two technicians, they will charge you $210.00 labor rate. See attached invoice from Fallins to show my camper was at their shop from 5/1/2025 to 5/16/2025 and the double technician labor rate charges.

I had the very best experience with Carolina RV. The awning on my RV wouldn't work. Jimmy diagnosed…read morethe problem and when the part came in I went back, and Noah installed it. It is working perfectly. These guys know what they are doing and they do it right. They take their time and explain what the issues are and how to resolve them. Everyone was a pleasure to deal with. A+ on everything.

We purchased some property with a camper and we are completely ignorant of the ins and outs of…read moreowning a camper. Camper is hooked up to septic but we had a blockage. Owners were incredibly helpful and walked us thru first steps over the phone and patiently answered our questions. Would highly recommend.

Staff is friendly and goes out of their way to help. I have serviced several vehicles here.read more

While on vacation (we are from Pennsylvania) my husband needed to replace the tires on his 2018…read moreF150. We had tires installed by a tire shop that strictly handled tires so they did not have an alignment machine. We contacted Andy Shaw Ford on Monday, August 12TH, and we were given an appointment for Tuesday, August 13TH! We were surprised with how quick they could get us in and were understanding of the situation. We arrived on the 13TH as scheduled and they were very prompt and so helpful! We walked the lot as we waited, viewed some Ford Broncos and spoke with some of the staff. The staff was so down to earth, helpful and even gave suggestions on local eateries and places to do things. We appreciate the excellent service that got us back on the road worry free for the rest of our vacation and our trip home! My husband knows what it takes to work in the dealership business as he has done so for 29 years here in Pennsylvania and we are truly grateful for their service! M. Blew

I am very glad I purchased the trailer from Jim Campen's in Arden. I have had great success with…read moredoing business with these fine folks over the past several years. When i needed new stabilizer bars for my camper they had what i needed in stock and hopefuly the new bars wont get stolen. I am enjoying the dump trailer to use for hauling gravel and building supplies for the farm.

Bought a new trailer to haul a UTV. Great price, easy and quick process for purchase and vehicle…read moreregistration. Significantly cheaper than any other options in the area.

Nice rv dealership. The salesmen were very nice and helpful when needed. We were just there to look…read moreand inspect. We enjoyed walking around the RVs we wanted too and all were open to do so.

Purchased a fifth wheel from Miles in February. Had the unit inspected, which caused them to scoff…read moreand try to tell me that it wasn't needed. Proceeded anyway with the inspection (as all RV buyers should). Was then told that it would be winterized after the inspection was complete. Took the RV out for Easter and hooked it to pressure regulated water to find ice damaged pipes in two separate locations! Arrived at Miles to get an insincere "Sorry, it must have slid through the cracks." Not interested in the least in taking accountability for their incompetence and ineptitude!! If you are looking for a company to purchase/repair your RV, go ANYWHERE else except here. They are only interested in selling you and then moving on!!

Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

Excellent Service and Great People! We've been bringing our…read morevehicles to Hillman Family Automotive for a while now, and they consistently exceed our expectations. With multiple cars of different makes, models, and mileages in our family, we've tested their expertise across the board - and they've handled everything expertly. The service technicians are both friendly and knowledgeable, taking the time to explain what your vehicle needs. The staff genuinely works with you on your specific needs and requests rather than pushing unnecessary services. Their service is fast without sacrificing quality, which we really appreciate when we're juggling busy schedules. As a first responder family, we're grateful for their support of both families and first responders in the community. They even went the extra mile by inspecting a used vehicle we were considering purchasing, giving us valuable peace of mind. Highly recommend Hillman Family Automotive for reliable, honest service in Sylva!