Been going to the Davis Monthan AFB pharmacy for years with good service. Over the past year, have seen the support given to retirees go down hill. In addition to Federal holidays, numerous down days are now added to the times the BX pharmacy is closed.
But today was a sad situation for all retirees. Most folks know that on the 3rd Thursdays of each month the pharmacy opens at 12:30 not early in the morning.
This morning my wife forgot the policy and arrived at 10:30 to get some prescriptions. She then realized her error and saw all the signs saying open at 12:30. She decided to wait rather than come back.
Around noon while waiting she saw the numerous folks coming into the waiting room getting ready for it to open at 12:30PM.
Then a young lady in her AF uniform, just before noon, came over and posted a notice that the BX and Clinic pharmacies would be closed all day.
Now if there was an emergency this is totally acceptable because the support is for our war fighters not dependents or retirees.
But if was not an emergency, this is totally unacceptable. There were no notifications on the phone or at the pharmacy saying they would be closed all day.
I would hope our Base Commander would take a look at the operations of the BX pharmacy and hopefully prevent this from happening again. read more