Sometimes it's just as good to be told what you don't need as it is to be told what you do need. We…read morereached out to James for a second opinion after being told by another mechanic that we needed an entire new RV refrigerator...~$5K all-in. In a short amount to time James determined that our fridge cooling unit was not bad as diagnosed by the first mechanic. He felt certain that several factors were contributing to our fridge not getting as cold as it should. One, it was very hot in UT the week we were there simply causing our fridge to work harder than normal. Two, our thermomister was not in the optimal position within our refrigerator. Took him about 15 seconds to correct. Finally, he suggested we add a second 12V cooling fan to help dissipate the warm air. He was quite certain that our fridge/freezer would work fine as we continued our trip North into cooler temps. None of these points were made by the first mechanic who literally spent three minutes determining that we needed a completely new fridge. Turns out James was completely right. Our fridge is working perfect even without the second fan. James was professional, competent and very friendly. And he is a veteran for those of us who like supporting veteran-owned businesses. I would recommend him to any fellow RVer transiting through or home-based in UT and in-need to help. And of course to any RVer home-based in UT.

The best! We've used him for years. Fast, responsive, professional. He goes beyond the mark…read more Nothing he can't do!

Responded promptly and provided excellent repair work. Very good and nice family business. Pricing…read morewas also very reasonable.

We found out late this morning while having our Grand Design Solitude washed that one of the studs…read moreon the left front wheel was very loose and the stud unseated. We contacted Expedition Mobile RV Service to see if they could repair this issue, and they responded immediately. The repair was quick, and the information provided in another issue that did not need immediate attention was very much appreciated! I highly recommend Brandon and Jana at Expedition Mobile RV Service. They are fast, friendly, helpful, and efficient! Thank you very much!

When my electric power to my kitchen appliances went out, a handy neighbor found a totally burned…read morecomponent in the outdoor box. Brian came sooner than expected, had the work completed quickly. He was able to repair the problem more simply than anticipated, and split the travel cost because he had another client nearby.

Brian was very prompt with a call back after leaving a message. Was able to come the same day. Very…read morefriendly and knowledgeable. Gave good information even though he couldn't fix our problem, but was able to help get it ready for us to get the right part and fix later. Helped get the right part number for us to order. He's prompt, affordable, and friendly. I'd use him again.

My wife and I are full-time timers in our RV. We had been having troubles with our generator…read moreBecause it is a Generac generator we were having a difficult time finding someone to service it. We were referred to RVZZ by a fellow we met. The experience we had at RVZZ was outstanding. From the moment wife and I walked into the office we were treated like royalty. We explained the situation to Tyler, the service manager, and Brian, the generator specialist, and they were very quick to jump on our problem and to solve it! The part we needed had to be ordered in from California. Tyler stayed on top of the situation and made sure their distributor got the part shipped to RVZZ as soon as they received it. Knowing there was a wait time involved in getting the part Brian suggested that he go ahead and pull the generator out of the coach so we would not have to come back until the generator had been repaired. Then he would just have to install it. Tyler did not overpromise. He explained the way the situation should unfold, but also let us know that was the ideal outcome. He was an advocate for is all the way. I am so grateful that we ended up there for the repair. Everyone we met there was courteous, knowledgeable, and had integrity. We were pleased to meet and get to know Tyler, Brian, Julie, Malin, Kona, and the owner, Rick. I feel comfortable recommending RVZZ to you for any and all of your RV needs

RVzz totally saved our trip. Jeremy was amazing to get us in, check out some RV roof damage we took…read morefrom heavy winds, and get repairs done fast. Staff were fast, efficient, and personable. Could not possibly recommend them more!

Indy RV, and Malin in particular, saved our butts recently! Our Dometic heater had been broken for…read moreweeks; we live in our camper full-time, so no heat was a big problem for us. We'd had three different shops take a look at it, and all three misdiagnosed the issue even after we told them we thought it was a bad igniter. I called Indy RV the Monday before Thanksgiving, and Malin told me to bring it by that afternoon and he'd have their service team take a look as soon as they could. When I got there, he took exhaustive notes on everything I told him so the service team would have all the information needed. He didn't try to lecture me on how it probably wasn't the thing I said it was, like everywhere else; he just asked questions and wrote down everything I said. It did indeed turn out to be an igniter issue, and since Dometic would have taken a week or more to ship the replacement part under warranty, Malin coordinated with their parts distributor to have them provide a new igniter with their next delivery, two days later. They were able to squeeze us in for a replacement on Wednesday afternoon, the day before Thanksgiving, and our heater is finally fixed Malin was communicative, understanding, and speedy. He was a joy to work with, and did everything he could to fix our issue as quickly as possible. Thank you to Malin and Indy RV!

Everyone we dealt with... salesperson (Norma Jean), service (Joe and Maylon) and especially finance…read more(Bart)... Everyone did an excellent job making our experience great, especially being out of state. Our post-sales experience has also been excellent. They've all been good to us, and we've been recommending them to all our friends.

The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

They were available very quickly and were open about the mechanical problem and the pricing. Great…read morevalue and service

We were on our first day of a 30 day road tour and hit a truck tire tread on the freeway between…read moreBarstow and Baker Calif. We lost the complete sewer coupling and broke the fuel line to the generator. We nearly turned back and ended our much planned vacation. We decided to continue on to our overnight destination, St George, UT. My wife called ahead and after about five calls we were able to make an apt the next day at 9 AM at Jim's RV Service. We are certainly glad we did. Jim's was able make the necessary repairs at a reasonable price and they got us on the road by 1:30 PM the same day. By driving into the evening we were able to catch up on our timeline and keep our camping reservation at Yellowstone NP. We are very grateful for their effort and expertise to get us back on the road in a timely manner. We are happy to report we completed our 3,000 mile journey and we thank Jim's and their staff for making that possible. We highly recommend Jim's Repair Service for your recreational repair needs.

Having a reliable mechanic feels like a rarity these days. Rest assured, the folks at Jim's RV are…read moresolid. Twice I've brought my small A-frame camper, assuming the worst. My assumptions could have been confirmed, and my wallet emptied. Instead, I've been told my issues were minor. Also, they go the extra mile to check other systems and give helpful recommendations. A+!

Professional, courteous and very knowledgeable in the field of Diesel mechanics and repairs. They…read moreare backlogged for a reason! Because they stand by there word and products they sell. The girls in the office are very kind and professional in there job description. Doug and Darren the owners are "hands on mechanics" with vast knowledge of all aspects of Diesel repair. Call them 1st before others as I found some local mobile mechanics don't keep there word on appointments and or requests of information of services rendered. Southwest Diesel Service is the best in St George UT. Thank you for keeping us on the road.

Southwest Diesel was the only shop to call me back, I left messages at 5 shops with good reviews to…read moresome maintenance done on my RV, they returned my call and put me on the schedule and were very helpful and accommodating with the other issues I had with my RV. They explained everything well so there wouldn't be any misunderstandings or surprises. The estimate was accurate and reasonable. They did all they could to accommodate my needs and then some. I keep saying "they" because I don't remember the guys name, I think it was Doug, When problems came up he updated and explained what and why but he had prepared us for the possibility that the manifold might be broken. I believe he was fair and honest which is a hard combo to find these days. If you need diesel work and in southern Utah call Southwest Diesel