My recent experience at Pacific Derm was excellent. I wanted to get a mole removed, and since it…read morewas an elective procedure my GP suggested I try this clinic. The clinic booked me in for a consultation with Dr. Diana Diao to start with. Dr. Diao was really friendly, knowledgeable, and helpful. She outlined the procedure, the possible negative outcomes, and what to expect from the healing process. She also carefully answered all of my questions. The procedure itself was quick and easy, a reflection of Dr. Diao's skill and efficiency. During my mole removal, we discussed laser for pigment reduction, and I learned several things I didn't know about laser facial treatments. I had been going to non-medical clinics for laser for years, and I discovered that I can get a much more effective treatment at Pacific Derm, in just one visit, rather than the less effective lasers that I have been getting over multiple visits. I was really excited to learn that there are more efficient ways of treating my skin. I am looking forward to going back to Dr. Diao for a Fraxel treatment. Cost-wise, it's not cheap, but I think you get what you pay for here, and for me it's worth paying a bit more to ensure a smooth and successful outcome. The office itself is very nice, modern, clean and comfortable. The staff, from the receptionists to the nurses, are all friendly and helpful. All-in-all, it's been a great experience so far.

They don't answer their phones during (supposed) office hours, 9-5…read more Nor do they respond to emails. I give up! All I need is to cancel an appontment and reschedule. It need not be this difficult with a medical office.

She treats men too!…read more I came for a picoway treatment. This was after much encouragement by a friend, because otherwise I would just think this type of treatment is pure BS. I had some acne scarring as a teenager and it has persisted. So I went in for a consultation for this and the picoway was recommended to me. I got some numbing cream which took the edge off the pain. My face was red for a few days, but then people around me started commenting on how good my skin looked. And they had no idea I did anything. And I have always been skeptical of these cosmetic treatments, but call me a believer now. I appreciated that Dr. Li, clearly a well-trained and qualified specialist, did the procedure herself. When doing my research, I found so many places offering treatments like this but beware, many, if not most, are done by people I think should have no business doing it. Technicians, nurses, family doctors, dentists apparently do this. And botox, and fillers! Thats frightening. If I'm going to have a medical procedure, I want the most qualified individual with the best training and experience, and the know-how to deal with complications - in my books, that would be the dermatologists and plastic surgeons. lasers are not benign. Similarly I want an experienced and qualified pilot to fly the plane I'm on, or a qualified and skillled cardiac surgeon to do open heart surgery. Her staff are lovely and friendly. They dont push sales or make you feel like you are being upsold anything. I recommend. Parking can be annoying - its W Broadway after all. There is a paid lot for the building but its small and very full.

A true doctor's doctor. Dr. Li is incredibly talented, full stop. She's performed nothing short of…read morea miracle in fixing my deep, stubborn, long standing acne scars, and has finally gotten my severe acne to the point to where it's no longer scarring. It's truly been life changing and I can't thank her enough. Every treatment I've had (Botox, volite, picoway, kenalog injections) has been excellent. There are so many cosmetics clinics in Vancouver but as a physician who knows the inside world of the system, I find Dr. Li respectful, ethical, and exceptionally caring of her patients. We're very fortunate she's a professor at UBC and teaching other dermatologists around the world through conferences and research. At the same time, she's very down to earth with her patients and clear at communicating. I feel blessed to have her care for my skin and can't recommend her enough!

I had nothing but a positive experience with Dr. Shehla Ebrahim and her team at AfterGlow! I would…read morelike to share my story and give you a little background information about myself to give you a picture of what my experience has been like. I had a previous rhinoplasty done by another cosmetic surgeon(whose name I will keep private) around four years ago. I was very unhappy with the results as I had callous formation on the side of my nose, that kept growing after each unsuccessful rasping, just my luck! My confidence became worse than it was even before my surgery. I was just not happy with the way my nose looked, it was uneven and bumpy. I decided to research and see if I could find someone local who was experienced with fillers- and Dr. Shehla Ebrahim came up in my google searches- one of her clinics is in North Vancouver(Afterglow) and I discovered after she also has a clinic in West Vancouver (Ambleside Dermedics). At first when I saw Dr. Shehla Ebrahim's picture on google I sensed that she was a warm, kind and compassionate woman (I am very intuitive). My intuitions were correct- It meant a lot to me that Dr. Ebrahim decided to give me a phone call before my appointment to discuss my previous surgery that I had and my expectations going forward . I found that in itself was thoughtful and that she really cared about her patients. When I came in to see Dr. Shehla Ebrahim I was greeted by her staff, they were all very kind, welcoming and made me feel comfortable. Dr. Ebrahim's practices in using fillers are with the utmost care, she is knowledgable with the best fillers to use and the technique was very safe. Actually I was impressed by her knowledge as my previous surgeon didn't use a Cannula when inserting my filler, and Dr. Ebrahim did, which is a safer method. The staff were kind enough to hold my hand as I was a bit nervous when having the injection, but overall the pain was minimal and my results are absolutely fantastic! A Post op care instruction sheet was given to me which I found very helpful. I went in to see Dr. Ebrahim today for a little touch up (that is expected after the first time you have a filler) and I have been grinning from ear to ear all day because I am so pleased how my nose looks! I have regained my confidence and Dr. Shehla Ebrahim has been my saviour in all of this. I would highly recommend anyone to Dr. Shehla Ebrahim!!she is skilled, very experienced and has a good eye for perfection, the work she does is exceptional and I am so grateful to have met her. I will be going back to her and only her for future cosmetic work! Thank you Dr. Shehla Ebrahim, you are a blessing!!

Came here with my girlfriend to see Dr Shehia Ebrahim, who has been her family doctor for over 15…read moreyears. She has now shifted her focus more on medical aesthetics telling me it was "far more lucrative then giving Pap smears" I wanted some facial filler. There was a coupon for 100$ off when you spent 450$ ( min )on Juvederm. I have always wanted to try Juvederm as I have had Radiesse In the past and I saw no results. The office is in North Van, in a retail complex. It doesn't look like Dr office. It does look somewhat spa like, complete with Zen like tunes for atmosphere. There was tea available, as well as some chocolate - we sampled both. My GF went first . She was getting some Botox. When it was my turn, the assistant took me to the back where I was photographed for my "before" pics. When I went to the room, I waited a while, the Dr came in and took a look and I told her what I was wanting to do. She ended up asking me if I was ok with her using a needle beforehand that would break the fibers up. This would help with the treatment she explained. Always eager for adventure, I agreed. I was given some topical pain killer - however when that needle came to break those pesky fibres/chains I really could of used way way more ! This was nothing like Botox ( I actually like the feeling of it being injected ) This was more like dig deep and pop something after a struggle. You could actually hear the tissues break. It was very painful. I'd say a 7.5/10. Yes, this was with the pain killer. This went on awhile and both sides were done, I felt it slightly more uncomfortable then my eyebrow tattooing which wasn't pleasant either. Then she had suggested I do 2 syringes, but at 700$ each - I opted for a single serving , as I was thinking it was going to be around 500$ as per the promo Minus the 100$ discount. I would of been fine if that was the case, but 1400$ plus tax was not what I budgeted for. FYI - syringe contains only 1ml of filler - The application of the filler was a walk in the park, compared to the first part. It was done quickly, but she seemed to really take her time to look and see what went where, she even did a bit on an old pierced eyebrow scar. When it was done, she told me about other things she could do for me, but it felt like a bit of upselling - but not too high pressure. She told me how happy she was to of switched for her general practice to cosmetic/aesthetic . I could tell ! I was then given ice packs to use. There was not an after picture taken, but we were invited to come to an event the following night . It was pushed on us ( "so we will put you down for tomorrow and please, feel free to bring your friends..." ) This just made me feel very uncomfortable, and politely declined. We went to the front to go pay. The receptionist acted quite newish. I asked for an aftercare sheet. But it took quite some time to locate one. The totals for both of us were way more then we expected, and we also did not get our 100$ off discount as per the promo / the reason we went. I looked after on my receipt and I wasn't even given the filler I went in for! I went in for the Juvederm and got some European filler that I had never even heard of ( Fortelis )!! This really pissed me off as I specifically booked for the Juvederm promo. Long story short - my GF did get the 100$ credited back for us each, but she had to call the office at a later time in order for them to look into it. Now as for my results- my face was literally black and blue for nearly a week . It was horrific. ( I took photos, but they are so scary I don't even think I should post them ) Then I couldn't even see any changes at all In my face, still can't actually. For all the pain, the bruising, the money spent, and the high pressure sales tactics, to not get any desired affect really does not make me happy, nor would I ever return or recommend.

Seymour Dermatology has recently moved to a new location on 7th Avenue. The exam room I was…read moreassigned to for my initial visit here was noticeably smaller than the rooms I used at the previous location, but overall the new facilities on the third floor of this building seem a bit nicer, at least for first impressions.

My visit to Dr. Jamie Phillips was very pleasant. The office environment was very welcoming, and…read morethe staff were very efficient using electronic sign-in. First, I was seen by a doctor in residence and then by Dr. Phillips. With clinical efficiency and authentic empathy, he examined the whole body, quickly and clearly diagnosing all visible spots and performing a cryotherapy - all within 5 - 7 minutes. But only after I left his office, did I realize that he is certainly one of the gentlest doctors I have ever met.

I found my oily, sensitive skin and acne scars is bothering me, and my friend who did the treatment…read moreat DR Henry Ngai - Reviva Laser Skin Clinic had a big change. Therefore, I decided to find it if he can help. Free consultation! My appt was booked at 4pm, I arrived 10 mins early to fill out few papers work. However, I was waiting at consultation room over 25 mins until a lady (consultant assistant) came in then asked me some general questions and noted down my answers. I waited for another 10 mins, Dr Ngai came in finally. He reviewed the notes and checked out my face, then asked me few more questions. He gave me few prescription creams and let me try for 2 weeks, then come back to see the process. I will update the review after my 2nd visit.

When I left an online inquiry, no one got back to me. I waited for about 5 days and finally made a…read morecall. I asked the receptionist if their website is working and she told me it's better to call...Then, what's the point of having an online inquiry system? SUCH A WASTE OF TIME. The $60 consultation was very short, about 5 min and the doctor left in a hurry. However, you can use this fee towards your treatment if you decide to go for it, unlike many other places that charge a separate fee. My appointment was at 11:30am and I was 5 min early, but I waited for 40 min before the laser treatment. It's very unfair to punish those who are on time by helping those who are late for their appointment.

Everything is good about PSC on 11th Ave. Considerate, knowledgeable & helpful staff who are also…read morevery pleasant. Any procedures I've had had there have been carefully reviewed with me and questions are encouraged. I don't feel pressured to buy the products, however, the ones I have bought, work very well. Thank you!

I always have an amazing experience at Project Skin. Beautiful, Contemporary Space. Lovely and…read morehelpful staff and my Dr is simply the best. I recommend you to go and feel like a Star!!!!

Dr. Zarbafian is professional, skilled, and truly patient focused. He listened to my skin concerns…read moreattentively and shared his expertise in a way I really appreciated. I'll definitely be returning to see Dr. Zarbafian and his excellent team. Highly recommend and thank you!

I've seen many dermatologists in my life (since the early 80s) and I must say that I am just so…read moregrateful that my GP sent me to Dr. Allison Cinats. I was there last week and my whole experience could not have been any better. It was clear to me that she is - without question - an exceptional dermatologist in all regards. I've had skin cancer in the past and I saw her for a skin cancer check. She could have not been more professional, attentive and kind, and she has a wonderful bedside manner. I have never had any cosmetic procedures done anywhere, but if I ever did I would trust her and the whole team at Rejuvenation with any and all of my skincare needs (whether medical or cosmetic). I'd also like to thank nurse Navi, and the two lovely gals who initially greeted me at the front desk, whose names are Becca and Freya. You couldn't ask for a better team! Grateful.

Thank you Dr. Frame for all that you do! You have restored my confidence through numerous…read moreprocedures and treatments and I could not thank you enough. I have been a patient of Dr. Frame for over 3 years now and he has helped me with several significant procedures and skin issues. Dr. Frame is very knowledgeable and committed to staying current with changes in medicine, he always takes the time to explain treatment options and how medications or procedures work. He is lovely to be around and cares about the outcome of his patients - everything you would want in a Doctor. Everyone at the clinic is very professional and welcoming and I highly recommend this clinic to all friends and family any chance I get.

Thanks for such eye opening experience with your store. I've dealt with cell phone and internet…read morecompanies, but the girl who answered the phone earlier is the cream of the crop. I placed an online order and called to see when it would be ready for pick up. Instead of being helpful, which I assume she's being paid to do, the girl literally responded, "I wouldn't know since you called the clinic and not the store." I said, "Fine, then which number should I be calling then?" I kid you not, she replied, "Well, they are in a meeting, so just give me your number and I'll pass them the message." I am not exactly sure why she felt the need to make a big fuss about me calling the clinic and not the store, considering it's the same location. I am pretty sure if she can take my message, she could've given a more useful answer to my original question. And if there's really a distinction between the store and the clinic, I would also suggest that they update their Google business listing to make that distinction. This reminds me of why I never bothered coming back here after my experience 3 years ago. I bought a CE Ferulic from this store, and whatever bottle I got has clearly been sitting the shelf for a LONG time (considering the deep orange-y color thats different from any of the 30-40 bottles I've ever opened). I've used enough of Skinceutica's products to know what looks right and what doesn't. And for the sassy girl who answered the phone, im sorry that it's such an inconvenience for you to be paid to deal with customer inquiries. And I also apologize to tell you this, but to quote Patsy from Ab Fab, "You work at a STORE, darling."