They don't answer their phones during (supposed) office hours, 9-5…read more Nor do they respond to emails. I give up! All I need is to cancel an appontment and reschedule. It need not be this difficult with a medical office.

Nameless receptionist(s) are confused pertaining to how to provide a proper professional business…read moreemail. Proper etiquette, of course, would be to include their name, it is unfortunate that they refuse to provide a more personal touch, therefore 1 star. Dr Rivers is a 5 star person and dermatologist.

I had an awesome experience visiting this clinic. The location has ample parking, the staff are…read morepersonable, the office is super clean and very modern and Dr. Buonassisi is polite, knowledgeable and very honest. ( I did a review of Dr. Buonassisi ethics separately ) Upon entering the office I was greeted by smiles from the gorgeous ladies at the reception desk. One of them checked my schedule on her computer. Then I was asked to sit at the lounge area. I then heard her make a call to inform that I have arrived. A few minutes later, someone came to get me. Her name is Katie. She led me to a room where she took pictures of my profile from several angles. Katie was very clear in her instructions which made the process smooth and quick. After taking my pictures she led me back to the lounge area where I waited for 2 minutes before I finally meet Dr. Buonassisi for my consult. After my consult, Katie came and talked to me about the solution given by Dr. Buonassisi so I can schedule for another consult. I thought that both the doctor and staff know what they're doing and they do communicate with each other. I appreciate their honesty. They will tell you if a procedure is right for you or not. This made me feel that they sincerely care and not just after my money. Will I recommend 8 West to friends and family? Definitely!

I got a botched face after getting fillers here done by Lisa…read more Smile lines and lips, total $1500. Please, if you don't want to experience the worst nightmares that I went through, avoid avoid avoid. I am SICK that i had to live with the botched face for SO LONG until i had to get it dissolved.

Everything is good about PSC on 11th Ave. Considerate, knowledgeable & helpful staff who are also…read morevery pleasant. Any procedures I've had had there have been carefully reviewed with me and questions are encouraged. I don't feel pressured to buy the products, however, the ones I have bought, work very well. Thank you!

I went to their richmond centre location. If I can give no stars, I would. They did a treatment for…read moreme and my husband for electrocautery, and they missed some large spots in areas where the same treatment was done. They said even if they missed it, they would not cover the areas they missed for free; they want to charge us extra for parts they missed and messed up. This is incredibly expensive treatment for just removing skin tags, charging $400/person. They also offered a free skin care facial, they made me walk out with still product on my face. The procedure literately only takes 1 min too.... I dont know how much skills it involves from a doctor.

Jacklyn was patient and very professional in explaining various treatments. Clinic was very clean…read moreand welcoming!

Unprofessional aesthetics clinic. The doctor or some of the staffs are very pushy salespeople…read more They don't care about the quality of the treatments or how a customer feels. They just want you to buy their packages as many as possible. They don't even greet to the customers when you walk in, and they are always busy making phone call for marketing (selling). I don't recommend this place.

Best dermatologist in Western Canada. Purely puts medical…read morefirst and health of his patients. The only dermatologist i know of that isn't busy selling you on cosmetical procedures. A very satisfied 35 year patient in my late sixties.

A very good doctor. I have been going for years. Never a scar. And I see some people are…read morecomplaining about his receptionist. We're not being worked on by her. We are undergoing treatment by him. So drop the whining. She is distant but performs her tasks well. I would highly recommend him. Dane B. McFadhen

I'm sharing my experience so others can make informed decisions before choosing Vancouver Laser…read moreClinic When I first visited the clinic, I was initially very impressed. The clinic looked professional and the staff were friendly and pleasant. During my consultation with Ale, I clearly explained that my only concerns were a few very small threadlike capillaries on my nose and chin, and laser hair removal for my chin and upper lip. I specifically asked for the fastest and most effective treatment to remove the capillaries. I had also recently had facial treatments done in another country and my skin had no redness or discoloration, so I was not looking for general facial rejuvenation treatments. I was recommended BBL treatments and encouraged to prepay for a package to receive "promotional pricing." Because I was not knowledgeable about laser technologies at the time, I trusted the consultation advice and prepaid $1,896. ( I later found out that their "promotional pricing" are more expensive then other clinics regular prices). During the BBL treatment visits, several clinicians performing the treatments expressed surprise that BBL was being used for such small threadlike capillaries. They commented that this approach could take many sessions and may take a long time to work and I would have to pay for more sessions!. MOA staff also made similar remarks during conversations when I asked about the lack of results. These comments are what first made me question whether this was actually the most appropriate treatment for my concern. After completing the BBL sessions, the capillaries were still present and there was little visible improvement. I later went to another clinic recommended by a friend where the capillaries were treated using a Nd vascular laser in a procedure that took about five minutes and cost $100. The issue that had not been resolved with the previous treatments was corrected immediately. After realizing this, I contacted the clinic requesting a refund for the unused portion of my prepaid funds. I was initially told refunds were not possible and that the remaining money could only be used toward additional treatments. Why would I want to continue treatment at a place that I cannot trust? They said I could switch to the laser that worked! why would that not have been suggested at first? They were going to hold my money hostage. I then wrote a formal letter to the clinic owner requesting the return of my unused funds. When I did not receive a response, I followed up by phone and explained that I would be contacting Consumer Protection BC, my credit card provider, and the College of Physicians and Surgeons of British Columbia to review the situation. Only after that conversation did a supervisor Jessica agree to return the remaining $896 balance. In the end, I still paid $1,000 for treatments that did not resolve the capillaries, plus a few laser hair removal sessions. Total waste of money. My experience felt very sales-driven, not patient care driven. If they would have been honest with me to begin with I could have save 1000 dollars and I would have come back to them in the future. This place is very shady.

I had the sylfirm and softwave treatments in December. We are now 4.5 months out and I see zero…read moredifference. Others have said the same. Zero. Disappointing. Expensive mistake let me tell ya! They didn't want the after photos lol

There is simply no one better than Dr.Villar! Whether it's thread lifting, filler, Botox, laser or…read moreanything else cosmetic she is absolutely the only person I trust. I have been going to her for years because she is an anesthesiologist and makes me feel as if I am completely safe each time. I love this woman and I pray she never retires! she has a new location in addition to the one in yaletown now as well in west vancouver!

I recently had a procedure done at R.S.V.P. Beauty Clinic with the owner Dr. Villar…read more I could not have been more thrilled with the results! As I've aged I have a lot of loose saggy skin in my chin area basically a double chin. Dr. Villar suggested a non-surgical facelift using MD codes with fillers which is a non-evasive treatment with no down time and far less cost than real surgery. Being an Anesthesiologist with extensive training I feel very comfortable with Dr. Villar, she works with such precision and kindness. The staff was excellent and thorough with a professional attitude. The clinic was safe and clean. With far less cost and pain from surgery I've had a Liquid Facelift and feel very Rejuvenated! My friends and family say I look 10 years younger! Thanks to all at R.S.V.P. Beauty Clinic! Dr. Villar is excellent!

Best of the best! I would only trust Dr. Beleznay to work on my face. I've been seeing her for over…read morea year and we've achieved glowing, youthful yet natural which is what I was looking for. I'm not overdone and people cannot quite tell that I've had anything done. Small tweaks here and there under her exceptional expertise and it's made all the difference.

Great cosmetic dermatologist, highly recommend.read more