She treats men too!…read more I came for a picoway treatment. This was after much encouragement by a friend, because otherwise I would just think this type of treatment is pure BS. I had some acne scarring as a teenager and it has persisted. So I went in for a consultation for this and the picoway was recommended to me. I got some numbing cream which took the edge off the pain. My face was red for a few days, but then people around me started commenting on how good my skin looked. And they had no idea I did anything. And I have always been skeptical of these cosmetic treatments, but call me a believer now. I appreciated that Dr. Li, clearly a well-trained and qualified specialist, did the procedure herself. When doing my research, I found so many places offering treatments like this but beware, many, if not most, are done by people I think should have no business doing it. Technicians, nurses, family doctors, dentists apparently do this. And botox, and fillers! Thats frightening. If I'm going to have a medical procedure, I want the most qualified individual with the best training and experience, and the know-how to deal with complications - in my books, that would be the dermatologists and plastic surgeons. lasers are not benign. Similarly I want an experienced and qualified pilot to fly the plane I'm on, or a qualified and skillled cardiac surgeon to do open heart surgery. Her staff are lovely and friendly. They dont push sales or make you feel like you are being upsold anything. I recommend. Parking can be annoying - its W Broadway after all. There is a paid lot for the building but its small and very full.

A true doctor's doctor. Dr. Li is incredibly talented, full stop. She's performed nothing short of…read morea miracle in fixing my deep, stubborn, long standing acne scars, and has finally gotten my severe acne to the point to where it's no longer scarring. It's truly been life changing and I can't thank her enough. Every treatment I've had (Botox, volite, picoway, kenalog injections) has been excellent. There are so many cosmetics clinics in Vancouver but as a physician who knows the inside world of the system, I find Dr. Li respectful, ethical, and exceptionally caring of her patients. We're very fortunate she's a professor at UBC and teaching other dermatologists around the world through conferences and research. At the same time, she's very down to earth with her patients and clear at communicating. I feel blessed to have her care for my skin and can't recommend her enough!

They don't answer their phones during (supposed) office hours, 9-5…read more Nor do they respond to emails. I give up! All I need is to cancel an appontment and reschedule. It need not be this difficult with a medical office.

Nameless receptionist(s) are confused pertaining to how to provide a proper professional business…read moreemail. Proper etiquette, of course, would be to include their name, it is unfortunate that they refuse to provide a more personal touch, therefore 1 star. Dr Rivers is a 5 star person and dermatologist.

Everything is good about PSC on 11th Ave. Considerate, knowledgeable & helpful staff who are also…read morevery pleasant. Any procedures I've had had there have been carefully reviewed with me and questions are encouraged. I don't feel pressured to buy the products, however, the ones I have bought, work very well. Thank you!

I went to their richmond centre location. If I can give no stars, I would. They did a treatment for…read moreme and my husband for electrocautery, and they missed some large spots in areas where the same treatment was done. They said even if they missed it, they would not cover the areas they missed for free; they want to charge us extra for parts they missed and messed up. This is incredibly expensive treatment for just removing skin tags, charging $400/person. They also offered a free skin care facial, they made me walk out with still product on my face. The procedure literately only takes 1 min too.... I dont know how much skills it involves from a doctor.

Tried to speaking with Deborah and she was incredibly rude and seemed to want to rush me off the…read morephone. Definitely would recommend getting better staff because I will NOT tolerate being belittled and will NOT be conducting business with them ever again.

If I could thank Dr.Sutton a million times I would. After searching for the right dermatologist for…read moreyears on end, I was finally referred to Dr. Sutton. She cleared my skin without prescribing me with any harsh pills, is so attentive and her team is always available to answer any of my questions. Additionally, she is extremely open to listening to all my concerns and came up with the perfect plan tailored specifically my skin needs. She is so kind and extremely educated in her practice. Thank you Dr. Sutton x10000, you have changed my skin and life for the better in so many ways.

I had an awesome experience visiting this clinic. The location has ample parking, the staff are…read morepersonable, the office is super clean and very modern and Dr. Buonassisi is polite, knowledgeable and very honest. ( I did a review of Dr. Buonassisi ethics separately ) Upon entering the office I was greeted by smiles from the gorgeous ladies at the reception desk. One of them checked my schedule on her computer. Then I was asked to sit at the lounge area. I then heard her make a call to inform that I have arrived. A few minutes later, someone came to get me. Her name is Katie. She led me to a room where she took pictures of my profile from several angles. Katie was very clear in her instructions which made the process smooth and quick. After taking my pictures she led me back to the lounge area where I waited for 2 minutes before I finally meet Dr. Buonassisi for my consult. After my consult, Katie came and talked to me about the solution given by Dr. Buonassisi so I can schedule for another consult. I thought that both the doctor and staff know what they're doing and they do communicate with each other. I appreciate their honesty. They will tell you if a procedure is right for you or not. This made me feel that they sincerely care and not just after my money. Will I recommend 8 West to friends and family? Definitely!

I got a botched face after getting fillers here done by Lisa…read more Smile lines and lips, total $1500. Please, if you don't want to experience the worst nightmares that I went through, avoid avoid avoid. I am SICK that i had to live with the botched face for SO LONG until i had to get it dissolved.

My husband and myself got Vitamin Therapy IV and injection a few years ago. Before going to the…read moreclinic, I was already in contact with Terry on Instagram. I appreciate the ease of communication and how knowledgeable Terry is. He's very honest and will give you all the information you need. Today, January 25,2022, I did the Scarlet RF. I was supposed to do this procedure last year but had to hold off because of personal reason. I've already did consult last year but Terry wanted to do another one to make sure all my concerns and questions are addressed. I used to go to a different skin clinic before. Unfortunately, the other clinic has gone too busy and too commercialized. The personal touch is gone in my opinion. One thing I like about The One Skin is how they make you feel they care about you. Terry is very kind and you can feel his sincerity. The whole procedure took almost 3 hours including post care. I'm not going to lie. The procedure is painful but tolerable. The numbing cream really helped. The package I bought includes 3 sessions of Scarlet RF, 3 post procedure care and 3 peeling treatments done 2 weeks after SRF. It's just my first session and I feel very good. I will update this review once I completed the 3 sessions. So far so good!

Today is my second appointment at the One Skin Clinic. I am very impressed with their…read moreprofessionalism, concert/care, and attention to detail regarding my skin. Every time I come in, i'm always greeted with warmth and a caring attitude. When it comes to matters of my face and skin, they are so informing and show so much concern. They education me every step of the way and I really like that. I greatly recommend this wonderful clinic to everyone!

Dr. Ngai is a wonderful doctor, he always take time to listen my concerns. His prescribed…read moretreatment are always spot on. I tried some of the house brand products, they are good and more importantly - affordable. All supporting clinic staff members are very pleasant and friendly.

I found my oily, sensitive skin and acne scars is bothering me, and my friend who did the treatment…read moreat DR Henry Ngai - Reviva Laser Skin Clinic had a big change. Therefore, I decided to find it if he can help. Free consultation! My appt was booked at 4pm, I arrived 10 mins early to fill out few papers work. However, I was waiting at consultation room over 25 mins until a lady (consultant assistant) came in then asked me some general questions and noted down my answers. I waited for another 10 mins, Dr Ngai came in finally. He reviewed the notes and checked out my face, then asked me few more questions. He gave me few prescription creams and let me try for 2 weeks, then come back to see the process. I will update the review after my 2nd visit.

When I left an online inquiry, no one got back to me. I waited for about 5 days and finally made a…read morecall. I asked the receptionist if their website is working and she told me it's better to call...Then, what's the point of having an online inquiry system? SUCH A WASTE OF TIME. The $60 consultation was very short, about 5 min and the doctor left in a hurry. However, you can use this fee towards your treatment if you decide to go for it, unlike many other places that charge a separate fee. My appointment was at 11:30am and I was 5 min early, but I waited for 40 min before the laser treatment. It's very unfair to punish those who are on time by helping those who are late for their appointment.