They don't answer their phones during (supposed) office hours, 9-5…read more Nor do they respond to emails. I give up! All I need is to cancel an appontment and reschedule. It need not be this difficult with a medical office.

Nameless receptionist(s) are confused pertaining to how to provide a proper professional business…read moreemail. Proper etiquette, of course, would be to include their name, it is unfortunate that they refuse to provide a more personal touch, therefore 1 star. Dr Rivers is a 5 star person and dermatologist.

Everything is good about PSC on 11th Ave. Considerate, knowledgeable & helpful staff who are also…read morevery pleasant. Any procedures I've had had there have been carefully reviewed with me and questions are encouraged. I don't feel pressured to buy the products, however, the ones I have bought, work very well. Thank you!

I always have an amazing experience at Project Skin. Beautiful, Contemporary Space. Lovely and…read morehelpful staff and my Dr is simply the best. I recommend you to go and feel like a Star!!!!

I had an awesome experience visiting this clinic. The location has ample parking, the staff are…read morepersonable, the office is super clean and very modern and Dr. Buonassisi is polite, knowledgeable and very honest. ( I did a review of Dr. Buonassisi ethics separately ) Upon entering the office I was greeted by smiles from the gorgeous ladies at the reception desk. One of them checked my schedule on her computer. Then I was asked to sit at the lounge area. I then heard her make a call to inform that I have arrived. A few minutes later, someone came to get me. Her name is Katie. She led me to a room where she took pictures of my profile from several angles. Katie was very clear in her instructions which made the process smooth and quick. After taking my pictures she led me back to the lounge area where I waited for 2 minutes before I finally meet Dr. Buonassisi for my consult. After my consult, Katie came and talked to me about the solution given by Dr. Buonassisi so I can schedule for another consult. I thought that both the doctor and staff know what they're doing and they do communicate with each other. I appreciate their honesty. They will tell you if a procedure is right for you or not. This made me feel that they sincerely care and not just after my money. Will I recommend 8 West to friends and family? Definitely!

I got a botched face after getting fillers here done by Lisa…read more Smile lines and lips, total $1500. Please, if you don't want to experience the worst nightmares that I went through, avoid avoid avoid. I am SICK that i had to live with the botched face for SO LONG until i had to get it dissolved.

Thank you Dr. Frame for all that you do! You have restored my confidence through numerous…read moreprocedures and treatments and I could not thank you enough. I have been a patient of Dr. Frame for over 3 years now and he has helped me with several significant procedures and skin issues. Dr. Frame is very knowledgeable and committed to staying current with changes in medicine, he always takes the time to explain treatment options and how medications or procedures work. He is lovely to be around and cares about the outcome of his patients - everything you would want in a Doctor. Everyone at the clinic is very professional and welcoming and I highly recommend this clinic to all friends and family any chance I get.

Thanks for such eye opening experience with your store. I've dealt with cell phone and internet…read morecompanies, but the girl who answered the phone earlier is the cream of the crop. I placed an online order and called to see when it would be ready for pick up. Instead of being helpful, which I assume she's being paid to do, the girl literally responded, "I wouldn't know since you called the clinic and not the store." I said, "Fine, then which number should I be calling then?" I kid you not, she replied, "Well, they are in a meeting, so just give me your number and I'll pass them the message." I am not exactly sure why she felt the need to make a big fuss about me calling the clinic and not the store, considering it's the same location. I am pretty sure if she can take my message, she could've given a more useful answer to my original question. And if there's really a distinction between the store and the clinic, I would also suggest that they update their Google business listing to make that distinction. This reminds me of why I never bothered coming back here after my experience 3 years ago. I bought a CE Ferulic from this store, and whatever bottle I got has clearly been sitting the shelf for a LONG time (considering the deep orange-y color thats different from any of the 30-40 bottles I've ever opened). I've used enough of Skinceutica's products to know what looks right and what doesn't. And for the sassy girl who answered the phone, im sorry that it's such an inconvenience for you to be paid to deal with customer inquiries. And I also apologize to tell you this, but to quote Patsy from Ab Fab, "You work at a STORE, darling."

I found my oily, sensitive skin and acne scars is bothering me, and my friend who did the treatment…read moreat DR Henry Ngai - Reviva Laser Skin Clinic had a big change. Therefore, I decided to find it if he can help. Free consultation! My appt was booked at 4pm, I arrived 10 mins early to fill out few papers work. However, I was waiting at consultation room over 25 mins until a lady (consultant assistant) came in then asked me some general questions and noted down my answers. I waited for another 10 mins, Dr Ngai came in finally. He reviewed the notes and checked out my face, then asked me few more questions. He gave me few prescription creams and let me try for 2 weeks, then come back to see the process. I will update the review after my 2nd visit.

When I left an online inquiry, no one got back to me. I waited for about 5 days and finally made a…read morecall. I asked the receptionist if their website is working and she told me it's better to call...Then, what's the point of having an online inquiry system? SUCH A WASTE OF TIME. The $60 consultation was very short, about 5 min and the doctor left in a hurry. However, you can use this fee towards your treatment if you decide to go for it, unlike many other places that charge a separate fee. My appointment was at 11:30am and I was 5 min early, but I waited for 40 min before the laser treatment. It's very unfair to punish those who are on time by helping those who are late for their appointment.

I can't even begin to express gratitude to Amanda and her team…read more After getting off the birth control pills, I spent a few years wasting money on various products and treatments, and nothing really worked. I didn't have much faith left that I could fix my skin until I met Amanda. It's been a year of treatments and my skin is finally getting to a point where I feel good going out without make up. I still have scaring but breakouts are getting under control. What I like most about this place is that even if you book a peel or a facial and show up that day and your skin is not ready for it, the girls will modify the treatment so it fits your needs. So far I have done facials, LED facials, peels, and am now doing microneedling to help the scaring. I also took Amanda's advice and am using a few products she recommended like Accumax and Osmosis Clarify. I am so thankful to the whole team, everyone is very kind and friendly and overall an awesome person to chat with.

I was dealing with bad first trimester pregnancy skin, my skin completely changed how it was…read morereacting to some of the products I was using pre-pregnancy. I found Glow Therapy on instagram and booked in for their Bespoke BR facial with Hannah - it was a game changer! Not only was the facial itself amazing, but she also got me on a skincare regime that has completely cleared my skin and started to heal any scarring I had. I am really happy I found Glow Therapy and I will continue to be a regular customer!

Came here with my girlfriend to see Dr Shehia Ebrahim, who has been her family doctor for over 15…read moreyears. She has now shifted her focus more on medical aesthetics telling me it was "far more lucrative then giving Pap smears" I wanted some facial filler. There was a coupon for 100$ off when you spent 450$ ( min )on Juvederm. I have always wanted to try Juvederm as I have had Radiesse In the past and I saw no results. The office is in North Van, in a retail complex. It doesn't look like Dr office. It does look somewhat spa like, complete with Zen like tunes for atmosphere. There was tea available, as well as some chocolate - we sampled both. My GF went first . She was getting some Botox. When it was my turn, the assistant took me to the back where I was photographed for my "before" pics. When I went to the room, I waited a while, the Dr came in and took a look and I told her what I was wanting to do. She ended up asking me if I was ok with her using a needle beforehand that would break the fibers up. This would help with the treatment she explained. Always eager for adventure, I agreed. I was given some topical pain killer - however when that needle came to break those pesky fibres/chains I really could of used way way more ! This was nothing like Botox ( I actually like the feeling of it being injected ) This was more like dig deep and pop something after a struggle. You could actually hear the tissues break. It was very painful. I'd say a 7.5/10. Yes, this was with the pain killer. This went on awhile and both sides were done, I felt it slightly more uncomfortable then my eyebrow tattooing which wasn't pleasant either. Then she had suggested I do 2 syringes, but at 700$ each - I opted for a single serving , as I was thinking it was going to be around 500$ as per the promo Minus the 100$ discount. I would of been fine if that was the case, but 1400$ plus tax was not what I budgeted for. FYI - syringe contains only 1ml of filler - The application of the filler was a walk in the park, compared to the first part. It was done quickly, but she seemed to really take her time to look and see what went where, she even did a bit on an old pierced eyebrow scar. When it was done, she told me about other things she could do for me, but it felt like a bit of upselling - but not too high pressure. She told me how happy she was to of switched for her general practice to cosmetic/aesthetic . I could tell ! I was then given ice packs to use. There was not an after picture taken, but we were invited to come to an event the following night . It was pushed on us ( "so we will put you down for tomorrow and please, feel free to bring your friends..." ) This just made me feel very uncomfortable, and politely declined. We went to the front to go pay. The receptionist acted quite newish. I asked for an aftercare sheet. But it took quite some time to locate one. The totals for both of us were way more then we expected, and we also did not get our 100$ off discount as per the promo / the reason we went. I looked after on my receipt and I wasn't even given the filler I went in for! I went in for the Juvederm and got some European filler that I had never even heard of ( Fortelis )!! This really pissed me off as I specifically booked for the Juvederm promo. Long story short - my GF did get the 100$ credited back for us each, but she had to call the office at a later time in order for them to look into it. Now as for my results- my face was literally black and blue for nearly a week . It was horrific. ( I took photos, but they are so scary I don't even think I should post them ) Then I couldn't even see any changes at all In my face, still can't actually. For all the pain, the bruising, the money spent, and the high pressure sales tactics, to not get any desired affect really does not make me happy, nor would I ever return or recommend.

I have been a client of Afterglow for many years. They are all very professional, thorough, explain…read moreeverything in detail & will give you honest feedback about whether a procedure or treatment is for you. They also take before and after photos & keep track of your progress from day 1 onwards. I have never been disappointed or regretted any of their services. I go to them for Botox, fillers, laser, microneedling, Ultherapy & skincare products. Their prices are competitive & they always have specials. I see Dr. Ebrahim & Terry the most but have interacted with everyone there. I have always been very pleased with every service.

Seymour Dermatology has recently moved to a new location on 7th Avenue. The exam room I was…read moreassigned to for my initial visit here was noticeably smaller than the rooms I used at the previous location, but overall the new facilities on the third floor of this building seem a bit nicer, at least for first impressions.

My visit to Dr. Jamie Phillips was very pleasant. The office environment was very welcoming, and…read morethe staff were very efficient using electronic sign-in. First, I was seen by a doctor in residence and then by Dr. Phillips. With clinical efficiency and authentic empathy, he examined the whole body, quickly and clearly diagnosing all visible spots and performing a cryotherapy - all within 5 - 7 minutes. But only after I left his office, did I realize that he is certainly one of the gentlest doctors I have ever met.